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CX by DesignA customer experience blog
http://cxbydesign.blogspot.com/
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CX by Design | cxbydesign.blogspot.com Reviews
https://cxbydesign.blogspot.com
A customer experience blog
cxbydesign.blogspot.com
CX by Design: Inside out!
http://cxbydesign.blogspot.com/2012/03/great-experiences-must-be-authentic.html
A customer experience blog. Other Great CX Blogs. Wednesday, March 7, 2012. To truly create a great experience from the outside in, you need to change from the inside out! Authenticity is the alignment of head, mouth, heart, and feet - thinking, saying, feeling, and doing the same thing - consistently. This builds trust, and followers love leaders they can trust. Of course brand evangelism doesn't need to come from the CEO, and a great article from theMana.gr. Explores how brand evangelism can be fostered.
CX by Design: How to publish CX Resource List in your own blog
http://cxbydesign.blogspot.com/2012/02/how-to-publish-cx-resource-list-in-your.html
A customer experience blog. Other Great CX Blogs. Tuesday, February 7, 2012. How to publish CX Resource List in your own blog. The following is the code to embed the listly CX Online Resource list. On your own blog or web site. Script type='text/javascript' src='http:/ list.ly/plugin/show? Location: San Rafael, California. Subscribe to: Post Comments (Atom). Hi, thanks for visiting. You can learn a little more about me here.
CX by Design: Don't Call Us, We'll Call You!
http://cxbydesign.blogspot.com/2012/03/phone-support-done-right_12.html
A customer experience blog. Other Great CX Blogs. Monday, March 12, 2012. Don't Call Us, We'll Call You! Have you ever used Amazon.com's phone support? Chances are that you haven't, since there is seldom a reason to contact support at all ( which isn't accidental. If you do, well, maybe not surprisingly from a company that clearly places Customer Experience foremost in it's design considerations, it is likely to be one of the best phone support experiences you've ever had. How to help me. You can learn a...
CX by Design: Encyclopedia Britannica - A Lesson for Customer Support and Learning?
http://cxbydesign.blogspot.com/2012/03/encyclopedia-britannica-lesson-for.html
A customer experience blog. Other Great CX Blogs. Monday, March 19, 2012. Encyclopedia Britannica - A Lesson for Customer Support and Learning? For those of you who might have missed it, the venerable Encyclopedia Britannica. Has gone out of print after 244 years! For a moment, it is indicative of changes to how information and knowledge is both created and consumed. The number of ways tools and products can be used are virtually infinite, there is no way a static, single authority source (i.e. p...Custo...
CX by Design: Other Great CX Blogs
http://cxbydesign.blogspot.com/p/other-great-cx-blogs.html
A customer experience blog. Other Great CX Blogs. Other Great CX Blogs. There are a lot of great resources online for all things Customer Experience. However, which ones are the good ones? I thought maybe a community-curated list might be a useful tool. Add to it, vote on any of the existing recommendations, or comment on an item with a little more detail on what its strengths are. If you follow me on Twitter. For instructions on how to post this list on your own blog. On her excellent blog, CX Journey.
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CX by Design
A customer experience blog. Other Great CX Blogs. Monday, March 19, 2012. Encyclopedia Britannica - A Lesson for Customer Support and Learning? For those of you who might have missed it, the venerable Encyclopedia Britannica. Has gone out of print after 244 years! For a moment, it is indicative of changes to how information and knowledge is both created and consumed. The number of ways tools and products can be used are virtually infinite, there is no way a static, single authority source (i.e. p...Custo...
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