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DataOceans - Enterprise Customer Communications Management

DataOceans delivers hosted Customer Communications Management solutions to streamline communications and drive increased digital engagement

http://www.dataoceans.com/

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DataOceans

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DataOceans - Enterprise Customer Communications Management | dataoceans.com Reviews

https://dataoceans.com

DataOceans delivers hosted Customer Communications Management solutions to streamline communications and drive increased digital engagement

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1

Banking & Financial Services – DataOceans

https://www.dataoceans.com/industries/banking

Banking & Financial Services. BANKING and FINANCIAL SERVICES. BANKING and FINANCIAL SERVICES. Ineffective communications and unmet customer expectations. Difficult to drive new revenue from existing customers with current communication. Key customer data is incomplete and locked up in legacy applications. High costs and long timelines. Routine communication changes require high priced IT projects and long timelines. High call volumes due to confusing or inconsistent communications, branding and content.

2

Customer Experience – DataOceans

https://www.dataoceans.com/why-dataoceans/customer-experience

Banking & Financial Services. Bring value to your customer. At DataOceans, Customer Experience is defined by how well a communication conveys the desired information to the customer and how the customer perceives their interaction with a communication. For example, does a communication provide value to the customer, or is it just perceived as junk mail or SPAM? Are documents clean, concise, consolidated, legible, and visually appealing or are they noisy, monochromatic and confusing? People are increasing...

3

Empowerment – DataOceans

https://www.dataoceans.com/why-dataoceans/empowerment

Banking & Financial Services. Most companies today are required to go through many steps and discussions to get a document enhancement effort implemented. Occasionally, the end-product does not meet or match the original intent and purpose that the business team had outlined in the requirements. There may be technical challenges and/or communication struggles between the business side describing their requirements and the IT side not fully understanding the business needs.

4

Healthcare Payors – DataOceans

https://www.dataoceans.com/industries/healthcare

Banking & Financial Services. Ineffective communications and unmet customer expectations. Difficult to drive new revenue from existing customers with current communication. Key customer data is incomplete and locked up in legacy applications. High costs and long timelines. Routine communication changes require high priced IT projects and long timelines. High call volumes due to confusing or inconsistent communications, branding and content. Increased regulatory and reputational risk. Routine communicatio...

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Banking & Financial Services. For more information on why DataOceans was named a leader in Customer Experience. DataOceans has been named a 2016 HOT COMPANY by Document Strategy Magazine! For more information on why DataOceans was named a leader in Customer Experience. Complete communications orchestration company wide. Overcome the challenges of:. High costs and long timelines. Complete communications orchestration company wide. Overcome the challenges of:. High costs and long timelines. DataOceans deli...

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