dcblosser.com
Bringing Out the Best in Westport |
http://dcblosser.com/bringing-out-the-best-in-westport
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. Bringing Out the Best in Westport. DC Blosser Resources and Tools. DC, Blosser Update.
dcblosser.com
Bringing Out the Best in Ocean Shores and North Beach |
http://dcblosser.com/bringing-out-the-best-in-ocean-shores-and-north-beach
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. Bringing Out the Best in Ocean Shores and North Beach. DC Blosser Resources and Tools. DC, Blosser Update.
dcblosser.com
Upcoming Live Events |
http://dcblosser.com/upcoming-live-events
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. March 11, 2015 – Seabrook in Pacific Beach, WA. March 25, 2013 – Chateau Westport in Westport, WA. DC Blosser Resources and Tools. DC, Blosser Update.
dcblosser.com
Service Enhancement |
http://dcblosser.com/service-enhancement
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. DC Blosser Resources and Tools. DC, Blosser Update.
dcblosser.com
Service Evaluation |
http://dcblosser.com/service-evaluation
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. Now that your enhanced service standards are put in place, the next step is to ensure your employees are actually following through with them. We work to ensure this is happening. Our philosophy focuses on performance and we empl...
dcblosser.com
The D.C. Blosser Update Weekly Webinar |
http://dcblosser.com/webinar
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. The DC. Blosser Update Weekly Webinar. Both the newsletter and webinar are free. DC Blosser Resources and Tools. DC, Blosser Update.
dcblosser.com
Five-Star Training |
http://dcblosser.com/five-star-training
3/11 – Pacific Beach, WA. 3/25 – Westport, WA. 3/3 – Handling Complaints. 3/10 – Creating Wow. 3/24 – Using Names. 4/8 – Conversions. 4/15 – Guest Loyalty. 4/22 – Team Chemistry. 4/29 – Telephone Etiquette. 5/6 – Professional Words. 5/13 – Reservations. 5/20 – Make It Memorable. Developing a plan to enhance service standards is only half the battle. That plan must be implemented through training programs for both management and employees alike. DC Blosser Resources and Tools. DC, Blosser Update.
