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Desk-Net Support

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Check your existing requests. Didn't find what you were looking for? Submit an idea in. Fill out a request form. Best practices in content planning guidelines and learnings from Desk-Net users. Marie Plitt Jul 6. Editing publication status levels. Matthias Kretschmer Feb 18. Getting started with Desk-Net. Matthias Kretschmer October 24, 2013. I cannot log on! Matthias Kretschmer July 9, 2012. Getting started with Desk-Net. 1 Most important pages in Desk-Net. Adjust what you see on the Dashboard page.

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How can I add a standing feature or series? : Desk-Net Support

http://support.desk-net.com/entries/23336457-How-can-I-add-a-standing-feature-or-series-

Check your existing requests. How can I add a standing feature or series? Posted this on March 11, 2013, 15:40. Certain types of stories appear on a regular basis in your publication. This can be a Sports column on Mondays or the Interview of the Week every Sunday, for instance. Similar in nature are series that have a defined start and end date. Desk-Net allows you to easily enter such standing features or series. How to enter a standing feature? Save the story and you are done! These are the main situa...

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1. Most important pages in Desk-Net : Desk-Net Support

http://support.desk-net.com/entries/27826217-1-Most-important-pages-in-Desk-Net

Check your existing requests. 1 Most important pages in Desk-Net. Posted this on October 24, 2013, 18:18. While there are many pages in Desk-Net most users focus on one or two of the following pages:. Overview of the most important information for one day. Story lists for up to ten issues/days. Events and appointments for up to ten days. List of a user's personal appointments, absences, shifts and tasks. The Dashboard is the default homepage for new users. And change the "Desk-Net start page" setting).

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How can I set time zones? : Desk-Net Support

http://support.desk-net.com/entries/23336547-How-can-I-set-time-zones-

Check your existing requests. How can I set time zones? Posted this on March 11, 2013, 15:59. Desk-Net allows you to explicitly define the time zone of events/appointments, delivery deadlines and the publication times. Time zone display and editing. The time zone is displayed to the right of time fields. If you cannot find it see below for how to activate the feature. You cannot see the time zone label? You can manually activate the feature on the Settings page. Right below your personal time zone setting.

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Control what kind of email notifications you receive from Desk-Net : Desk-Net Support

http://support.desk-net.com/entries/21684287-Control-what-kind-of-email-notifications-you-receive-from-Desk-Net

Check your existing requests. Control what kind of email notifications you receive from Desk-Net. Posted this on July 6, 2012, 11:28. Whenever a task is assigned to you in Desk-Net or when something relevant is changed you receive an email. Desk-Net allows you to control what kind of emails you receive. Visit the settings page. And go to the very bottom of it. Adjust the settings and don't forget to save them.

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Desk-Net Support : How can I...?

http://support.desk-net.com/forums/21065122-How-can-I-

Check your existing requests. How can I enter/upload text, pictures and other files to Desk-Net? Matthias Kretschmer October 8, 2012. Best practices in content planning guidelines and learnings from Desk-Net users. Marie Plitt Jul 6. How can I check that Desk-Net supports my Browser? Marie Plitt Jul 5. How can I change my password? Matthias Kretschmer July 9, 2012. How can I set time zones? Matthias Kretschmer March 11, 2013. Editing publication status levels. Matthias Kretschmer Feb 18.

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Desk-Net Support : Bugs & Problems

http://support.desk-net.com/forums/21071582-Bugs-Problems

Check your existing requests. I cannot log on! Matthias Kretschmer July 9, 2012. I cannot confirm my assignments by clicking on the links in the emails. Matthias Kretschmer July 9, 2012. Marie Plitt April 24, 2015. The layout of Desk-Net is broken. Matthias Kretschmer August 31, 2012. The email notifications are unreadable. Matthias Kretschmer July 9, 2012.

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How can I enter a repeating event? : Desk-Net Support

http://support.desk-net.com/entries/95283197-How-can-I-enter-a-repeating-event-

Check your existing requests. How can I enter a repeating event? Posted this on July 7, 2015, 17:34. Repeating events like monthly council meetinge are common in most newsrooms. Desk-Net makes it possible to enter an event once, and have it repeated in your newsroom's calendar daily, weekly, monthly or annual basis. Note: "Repeating" cannot be selected when a publication platform is used. Modifications to the series will no longer affect this specific event. The content tab must be left empty.

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2. Stories and Events in Desk-Net - what's the difference? : Desk-Net Support

http://support.desk-net.com/entries/31146846-2-Stories-and-Events-in-Desk-Net-what-s-the-difference-

Check your existing requests. 2 Stories and Events in Desk-Net - whats the difference? Posted this on December 6, 2013, 10:08. In a typical editorial or communications department you need to keep track of both events and appointments (e.g. a press conference) and your story lists (US: story budgets). Often these lists are quite redundant. Example: When you cover a football match this is a) an event as well as b) a story. 3 How to enter story. 4 How to enter an event/appointment.

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Restrict access by IP address : Desk-Net Support

http://support.desk-net.com/entries/22799503-Restrict-access-by-IP-address

Check your existing requests. Desk-Net Set-up - Advanced Settings. Restrict access by IP address. Posted this on December 20, 2012, 16:56. If you want to reduce the risk of unauthorized access to Desk-Net you can restrict access so that only users accessing Desk-Net from within a defined IP address range have access. Individual users can be exempted from this access restriction. What's the effect of the access restriction? How to enable the restriction? Go to the Account page. The access restriction does...