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Customer Support Simplified - Customer Support System | Snappy

Deliver better customer service. Email ticketing, knowledge base, and support widget to support your growing customer base.

http://www.devsnappy.com/

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Customer Support Simplified - Customer Support System | Snappy | devsnappy.com Reviews
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Deliver better customer service. Email ticketing, knowledge base, and support widget to support your growing customer base.
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1 features
2 pricing
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4 get started
5 email ticketing
6 simple and fast
7 reporting
8 canned responses
9 private notes
10 knowledge base
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Customer Support Simplified - Customer Support System | Snappy | devsnappy.com Reviews

https://devsnappy.com

Deliver better customer service. Email ticketing, knowledge base, and support widget to support your growing customer base.

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1

Pricing - Customer Support System | Snappy

http://devsnappy.com/pricing

No need to break the bank supporting your customers. One price. No surprises. Free 30-day trial. No credit card required. Cancel any time. Unlimited mailboxes, email and storage. Widgets, phrases, knowledge base, triggers. Get Started with a 30 day trial today. What is a user? A user is a member of your team with their own access to Snappy. Users have access to all the features of Snappy, including multiple mailboxes. Each user is $15 per month after the free trial has expired. Have any other questions?

2

Integrations and Connected Apps - Customer Support System | Snappy

http://devsnappy.com/integrations

To the other applications you use empowering futuristic customer service! Generate BigBoard events from Snappy. Automatically add contacts to a Campaign Monitor list. Automatically add new contacts to your Constant Contact mailing list. Lookup contact information using a custom, remote URL. Convert tickets into Github issues. The Highrise integration allows you to create and search for contacts. Notify HipChat with tickets and wall posts. The Jira integration allows you to convert tickets into Jira issues.

3

Why Snappy - Customer Support System | Snappy

http://devsnappy.com/why-snappy

Got the support email blues? You used to like getting emails from your customers. No, really. Think back. You did. Every message was a validation of your product, proof that somebody was using it. And every email was an opportunity, a chance for you to shine, to delight those customers one by one. Your email inbox was your home, and you loved it there. But things have changed, haven’t they? Later comes, and the same customer emails you again because you never replied. Do you remember the first time you a...

4

Features - Customer Support System | Snappy

http://devsnappy.com/features

You need to start supporting your customers. Resolve your support tickets more efficiently with our simplified workflow. Assign staff, categories, priorities, and tags faster than any other helpdesk. Automate repetitive tasks. Find tickets with just one click. Help customers help themselves in your knowledge base. Leverage articles by inserting them directly into tickets or as a link. Provide customers with an elegant support access with seamless integration of our ticket widget into your website. Easily...

5

Case Studies - Customer Support System | Snappy

http://devsnappy.com/case-studies

Find out why companies rely on Snappy. To support their customers. With over six years of helping customers create great websites and great businesses, Perch is the choice of thousands of web designers and developers for their small - and not so small websites. SlideRoom is a complete solution to collect, evaluate, and store applications online. The system is perfect for admissions, hiring, auditions, grants, and more. Are you an existing customer and interested in being part of a case study?

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Deliver Better Customer Service. Email ticketing, knowledge base, and support widget to support your growing customer base. Snappy removes the complexities of traditional helpdesk software with a more efficient design and workflow that makes email ticketing fast and easy. Track performance with custom Reports. Insert pre-built responses to save time and effort. Collaborate with in-ticket private notes. Build your own customer self-help. Choose from 18 different languages. Widgets, phrases, triggers.

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