DigiDesk from Midway Sky, facilitates the delivery of blended, multi-channel social customer service. Welcome to the future of customer care
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DigiDesk - A Midway Sky, Social Customer Service solution | digital-desktop.com Reviews
https://digital-desktop.com
DigiDesk from Midway Sky, facilitates the delivery of blended, multi-channel social customer service. Welcome to the future of customer care
digital-desktop.com
Is Your Social Customer Service Best-In-Class? Seven Questions To Ask
http://digital-desktop.com/social-customer-service-best-in-class-questions
June 10, 2015. Is Your Social Customer Service Best-In-Class? Seven Questions To Ask. On June 10, 2015. Whether we like it or not (no pun intended), social media has quickly become an integral part of customer service. However, studies continue to show that up to a third of consumers who contact a brand on social never even get a response. Q: Why are your customers reaching out to you across social channels? Q: Are you really listening to your customers across social channels? Do you have a supervisor ap...
FCA Guidelines: Switching between Social Media and Email Effectively
http://digital-desktop.com/fca-guidelines-switch-social-media-email-effectively
April 21, 2015. FCA Guidelines: How to Switch between Social Media and Email Effectively. On April 21, 2015. We enjoyed reading this recent blog from eConsultancy. Where they discussed the recent guidance provided by the Financial Conduct Authority (FCA) on how financial services should use social media. The most pertinent part for us was where they outline the major challenges on social and specifically on how to deliver effective social customer service, whilst complying with the banking regulations.
What Are The Thought Leaders Saying About Social Customer Service?
http://digital-desktop.com/thought-leaders-social-customer-service
May 5, 2015. What Are The Thought Leaders Saying About Social Customer Service? On May 5, 2015. Last week, I was lucky enough to be invited to the Social Customer Service Summit 2015. All the great and good from the social world where there, including representatives of 70 leading UK and worldwide brands. It’s here and it’s not going away! Luke started the day outlining some pertinent statistics from a recent ICMI survey. 68% of businesses say social is a necessary service channel. Luke then went on to d...
Welcome to Midway Sky
http://digital-desktop.com/midway-sky
Welcome to Midway Sky. In a nutshell; Midway Sky shape and create winning digital concepts, effective across every marketing medium. We work with organisations large and small to refine and communicate their proposition clearly and concisely, in a format their target audience will respond to. Has the topic of social media management. If you’re thinking about using our web development services. Getting in touch is easy! Call 0844 338 7785 or fill in the form below. Seven Questions To Ask. How to Turn a So...
Online Affiliates | DigiDesk from Midway Sky
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Check out our trusted online affiliates…. The design and installation team at Orbital Climate are dedicated to providing each of its customers with the right solution to meet their individual needs. Read more about Orbital Climate Solutions. FREYRS Sunglasses: The one-stop-shop for all your eyewear needs. Read More about Contrada Group. Read more about corporate karting at Formula Fast. In House Training Company. Read more about IHTC. Read more about Maximum Coaching. Read more about Maximum Performance.
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DigiDesk | Welcome to MWS Agency
http://mws-agency.com/digidesk
Web Design & Development. SEO services & Social Media Management. January 11, 2015. DigiDesk has been built by the contact centre, for the contact centre, to facilitate the delivery of blended, multi-channel social customer service. Welcome to the future of social customer care. Midway Sky Group,. We originally built DigiDesk for the contact centre, to facilitate the delivery of blended, multi-channel social customer service, but from inception to fruition it has become so much more! Midway Sky Group,.
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DigiDesk - A Midway Sky, Social Customer Service solution
Manage Brand Mentions across Multiple Social Channels. DigiDesk at a glance. DigiDesk has been built by the contact centre, for the contact centre, to facilitate the delivery of blended, multi-channel social customer service. Welcome to the future of social customer care. Monitor Multiple Social Channels. Convert social noise into relevancy through intelligent workflow. Identify and prioritise key mentions, with the ability to respond through comments, replies, messages and publishing through a singl...
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