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Welcome to DiamanteDesk

Helps listening to your customers. DiamanteDesk is an independent support ticket system which is designed to. To your customers and quickly. To satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches.

http://docs.diamantedesk.com/

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Helps listening to your customers. DiamanteDesk is an independent support ticket system which is designed to. To your customers and quickly. To satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches.
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Welcome to DiamanteDesk | docs.diamantedesk.com Reviews

https://docs.diamantedesk.com

Helps listening to your customers. DiamanteDesk is an independent support ticket system which is designed to. To your customers and quickly. To satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches.

INTERNAL PAGES

docs.diamantedesk.com docs.diamantedesk.com
1

Welcome to DiamanteDesk

http://docs.diamantedesk.com/en/1.0

Helps listening to your customers. DiamanteDesk is an independent support ticket system which is designed to. To your customers and quickly. To satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches.

2

Testing

http://docs.diamantedesk.com/en/latest/developer-guide/testing.html

Software testing is an essential part of the development process. Deliberate and thorough testing ensures that software will work properly and our Clients will not face unforeseen consequences when using it. DiamanteDesk team pays proper attention to testing, both unit. And we rely heavily on PHPUnit, a software suite designed for testing, which is commonly accepted as an industrial standard for quality assurance. Unit testing is intended to test individual software components in strict isolation from the.

3

Developer Guide

http://docs.diamantedesk.com/en/latest/developer-guide

DiamanteDesk application is built using the Open Source software. We greatly appreciate any collaboration with our users and other developers, aimed at making our product better! This section of documentation is aimed at helping the contributors and providing detailed instructions on using DiamanteDesk API methods.

4

Contributing

http://docs.diamantedesk.com/en/latest/developer-guide/contributing.html

The DiamanteDesk development team accepts contributions to code and documentation from the community. If you have found a bug, don’t hesitate to let us know about it! We do our best to make DiamanteDesk as easy-to-use and as helpful as possible, so we are thankful for any effort to enhance application’s functionality. When creating DiamanteDesk application and for other projects we work on, we prefer to stick to certain PHP coding standards, described in PSR-0. Any contribution can be made as an Issue.

5

Contributing

http://docs.diamantedesk.com/en/latest/developer-guide/contributing

The DiamanteDesk development team accepts contributions to code and documentation from the community. If you have found a bug, don’t hesitate to let us know about it! We do our best to make DiamanteDesk as easy-to-use and as helpful as possible, so we are thankful for any effort to enhance application’s functionality. When creating DiamanteDesk application and for other projects we work on, we prefer to stick to certain PHP coding standards, described in PSR-0. Any contribution can be made as an Issue.

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LINKS TO THIS WEBSITE

diamantedesk.com diamantedesk.com

Getting Started - DiamanteDesk Open Source Helpdesk

http://www.diamantedesk.com/getting-started

DiamanteDesk Open Source Helpdesk. All information about installation, customizations and integrations you'll find in DaimanteDesk Documentation. If you still have any questions or unresolved issues, please, fill free to ask. DiamanteDesk Open Source Helpdesk. TEL: 380 68 258 80 80.

diamantedesk.com diamantedesk.com

News - DiamanteDesk Open Source Helpdesk

http://www.diamantedesk.com/news

DiamanteDesk Open Source Helpdesk. We are working on something to talk about. Let’s stay in touch. Your email address will be our secret and you can unsubscribe at any time, we promise. DiamanteDesk Open Source Helpdesk. TEL: 380 68 258 80 80.

diamantedesk.com diamantedesk.com

System Requirements - DiamanteDesk Open Source Helpdesk

http://www.diamantedesk.com/requirements

DiamanteDesk Open Source Helpdesk. DiamanteDesk application was built using Symfony 2.3 framework and Oro Platform; therefore, all the prerequisites listed as Symfony and Oro system requirements also refer to DiamanteDesk. In addition, here is a list of requirements related specifically to the DiamanteDesk application:. App/attachments folder needs to be writable;. NPM package manager needs to be installed;. Grunt needs to be installed (globally);. Bower needs to be installed (globally).

diamantedesk.com diamantedesk.com

Demo - DiamanteDesk Open Source Helpdesk

http://www.diamantedesk.com/demo

DiamanteDesk Open Source Helpdesk. Please note the application sample data will be reset every hour and all data will be restored to the default. DiamanteDesk Open Source Helpdesk. TEL: 380 68 258 80 80.

diamantedesk.com diamantedesk.com

Case Story - DiamanteDesk Open Source Helpdesk

http://www.diamantedesk.com/case-story

DiamanteDesk Open Source Helpdesk. DiamanteDesk Open Source Helpdesk. TEL: 380 68 258 80 80.

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Welcome to DiamanteDesk

Helps listening to your customers. DiamanteDesk is an independent support ticket system which is designed to. To your customers and quickly. To satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches.

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