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What do you need help with? Search again or try one of these:. Message your users inside your app. Configure Intercom to track Events in your App. Integrating Intercom in a single page app. Use Intercom for customer support. The intercom Javascript API. What messages should I send? Tracking user data in Intercom. If you can’t find what you’re looking for, drop us a mail to team@intercom.io. Install, configure and use Intercom. Install on your web product. Configuring for your product. Is Intercom for me?

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Intercom Docs | docs.intercom.io Reviews

https://docs.intercom.io

What do you need help with? Search again or try one of these:. Message your users inside your app. Configure Intercom to track Events in your App. Integrating Intercom in a single page app. Use Intercom for customer support. The intercom Javascript API. What messages should I send? Tracking user data in Intercom. If you can’t find what you’re looking for, drop us a mail to team@intercom.io. Install, configure and use Intercom. Install on your web product. Configuring for your product. Is Intercom for me?

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docs.intercom.io

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Engaging your customers | Intercom Docs

http://docs.intercom.io/Intercom-for-customer-communication

Advice and answers from the Intercom Team. How to use in-app and email messages to keep your customers engaged, including when and how to send them. 28 articles in this series. Written by Zara Burke. Getting started with Intercom Engage. Install Intercom, import your users and create your first message the first three steps to engaging your customers. Written by Zara Burke. Updated 21 days ago. Should I send an auto or manual message? Written by Zara Burke. Updated 21 days ago. Written by Zara Burke.

2

A guide to sending email from your own address | Intercom Docs

http://docs.intercom.io/configuring-Intercom/sending-emails-from-your-own-address

Advice and answers from the Intercom Team. Configure Intercom for your product or site. Configure Intercom for your team. A guide to sending email from your own address. A guide to sending email from your own address. Written by Ruairi Galavan. Updated 7 days ago. It’s easy to use your own email address when sending messages through Intercom. Depending on what plan you're on, you can do this in one of two ways:. Method 1: Set your email address as a custom email address. You can create a custom email add...

3

Our best practice guide to customer support | Intercom Docs

http://docs.intercom.io/Intercom-for-customer-support/our-guide-to-customer-support

Advice and answers from the Intercom Team. Our best practice guide to customer support. Our best practice guide to customer support. Personalize your responses, speak like a human and be proactive with your answers. Written by Ruairi Galavan. Updated about 2 months ago. Conversations. Not tickets. You're human and so are your customers. Talk like one. Respond immediately, even if you don't have the solution. When you receive a request for support in Intercom, and you know you won't be able provide a solu...

4

Integrations | Intercom Docs

http://docs.intercom.io/integrations

Advice and answers from the Intercom Team. Do more with Intercom by connecting with products like Stripe, Facebook, Zapier, Marketo and many more. 15 articles in this series. Written by Zara Burke. Import your MailChimp contacts. Why import your MailChimp contacts? Once imported, you can filter your user list based on your customers’ behaviour and send them the right messages at the right time in the. Written by Zara Burke. Updated 5 days ago. Written by Ruairi Galavan. Updated 5 days ago. Our HipChat in...

5

In-app message types | Intercom Docs

http://docs.intercom.io/Intercom-for-customer-communication/Intercoms-in-app-messenger

Advice and answers from the Intercom Team. Intercoms key features explained. Written by Ruairi Galavan. Updated about 1 month ago. Intercom's in-app messages are up to three times better than email at engaging your customers inside your product. And you’ll have full control over how each message gets delivered, increasing its chance of getting seen and read. Here’s how they look and work across web and mobile. Three in-app message styles to choose from. Chat in-app messaging is available with our Acquire...

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blog.intercom.io

Paul Adams, Author at Inside Intercom

https://blog.intercom.io/author/pauladams

Thanks for subscribing. Watch out for our newsletter in your inbox on Wednesdays. Empathy: the key to better support content. Announcing our third office Chicago. 5 messages for every onboarding campaign. Reshaping support around continuity and trust. Successful teams are built on smart onboarding. Who are you building for? Visual support is human support. The value of salespeople who don’t just sell. Give your customers best practices, not just FAQs. Finding the clues in real-time messages. From signed-...

blog.intercom.io

Sara Yin, Author at Inside Intercom

https://blog.intercom.io/author/sara

Thanks for subscribing. Watch out for our newsletter in your inbox on Wednesdays. Empathy: the key to better support content. Announcing our third office Chicago. 5 messages for every onboarding campaign. Reshaping support around continuity and trust. Successful teams are built on smart onboarding. Who are you building for? Visual support is human support. The value of salespeople who don’t just sell. Give your customers best practices, not just FAQs. Finding the clues in real-time messages. From signed-...

blog.intercom.io

Plug.dj drops the right tune with in-app messages

https://blog.intercom.io/plug-dj-drops-the-right-tune-with-in-app-messages

Thanks for subscribing. Watch out for our newsletter in your inbox on Wednesdays. Plugdj drops the right tune with in-app messages. Empathy: the key to better support content. Announcing our third office Chicago. 5 messages for every onboarding campaign. Reshaping support around continuity and trust. Successful teams are built on smart onboarding. Who are you building for? Visual support is human support. The value of salespeople who don’t just sell. Give your customers best practices, not just FAQs.

blog.intercom.com

Having high value customer conversations - Inside Intercom

https://blog.intercom.com/high-value-customer-conversations

IOS and Android Apps. You’re all set. You already get our newsletter. Almost there we’ve sent you an email to confirm your subscription. Having high value customer conversations. The 5 customer support metrics that matter. Cutting the cord on inappropriate customer conversations. Why sales and support should be friends, not foes. Slack’s Judy Watkins on improving customer support as you grow. How your support team improves your product. How to hire a great customer support rep. How soon is now? Edelman&#...

blog.intercom.com

Basecamp's Chase Clemons on delivering better support - Inside Intercom

https://blog.intercom.com/basecamps-chase-clemons-on-delivering-better-customer-support

IOS and Android Apps. You’re all set. You already get our newsletter. Almost there we’ve sent you an email to confirm your subscription. Basecamp’s Chase Clemons on delivering better support. The 5 customer support metrics that matter. Cutting the cord on inappropriate customer conversations. Why sales and support should be friends, not foes. Slack’s Judy Watkins on improving customer support as you grow. How your support team improves your product. How to hire a great customer support rep. Edelman&#8217...

blog.intercom.com

Know when to ask for help with the 15 Minute Rule - Inside Intercom

https://blog.intercom.com/15-minute-rule

IOS and Android Apps. You’re all set. You already get our newsletter. Almost there we’ve sent you an email to confirm your subscription. Know when to ask for help with the 15 Minute Rule. The 5 customer support metrics that matter. Cutting the cord on inappropriate customer conversations. Why sales and support should be friends, not foes. Slack’s Judy Watkins on improving customer support as you grow. How your support team improves your product. How to hire a great customer support rep. How soon is now?

intercom.io

Team Inbox For Customer Support | Intercom

https://www.intercom.io/team-inbox

We’ll send you an email to help you get started. Chat with visitors on your website and convert them to customers. Onboard and retain customers with email, push, and in-app messages. Let customers ask for help in your app, by email, and via social. All products are powered by the Intercom Platform. See who your customers are and what they do in your app. See how customers like InVision are using Intercom. Learn how to install, configure, and use Intercom's products. Get your copy now. Sorry, your browser...

blog.intercom.io

Make customer enthusiasm work for you - Inside Intercom

https://blog.intercom.io/make-customer-enthusiasm-work-for-you

Thanks for subscribing. Watch out for our newsletter in your inbox on Wednesdays. Make customer enthusiasm work for you. Empathy: the key to better support content. Announcing our third office Chicago. 5 messages for every onboarding campaign. Reshaping support around continuity and trust. Successful teams are built on smart onboarding. Who are you building for? Visual support is human support. The value of salespeople who don’t just sell. Give your customers best practices, not just FAQs. Building a cro...

blog.intercom.com

What content can learn from product development - Inside Intercom

https://blog.intercom.com/content-product-development

IOS and Android Apps. You’re all set. You already get our newsletter. Almost there we’ve sent you an email to confirm your subscription. What content can learn from product development. The 5 customer support metrics that matter. Cutting the cord on inappropriate customer conversations. Why sales and support should be friends, not foes. Slack’s Judy Watkins on improving customer support as you grow. How your support team improves your product. How to hire a great customer support rep. How soon is now?

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