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Frequently asked questions and support documentation for dscout

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Help and Support | dscout.helpscoutdocs.com Reviews

https://dscout.helpscoutdocs.com

Frequently asked questions and support documentation for dscout

INTERNAL PAGES

dscout.helpscoutdocs.com dscout.helpscoutdocs.com
1

Glossary - Help and Support

http://dscout.helpscoutdocs.com/category/40-permissions

Learn dscout's lingo. Minimum entries per scout. Notes vs. comments. 2016 Powered by Help Scout.

2

Getting Started - Help and Support

http://dscout.helpscoutdocs.com/category/105-getting-started

Hit the ground running. What to know before you begin. Understanding missions and entries. How much does dscout cost? How does billing work? Does dscout only work on iOS and Android? How is my research data stored? Can I do international research with dscout? 2016 Powered by Help Scout.

3

Screening Scouts - Help and Support

http://dscout.helpscoutdocs.com/category/106-how-to-screen-scouts

Recruit from dscout's network of participants. Tutorial 3: Screening Scouts. How to screen scouts and launch a dscout project. Adding scouts to a mission from a screener. Understanding screener question types. Writing a good teaser and setting parameters. Promoting your project with a splash page. Examples of good mission and screener design. 2016 Powered by Help Scout.

4

Analyzing Data - Help and Support

http://dscout.helpscoutdocs.com/category/108-how-to-analyze-your-data

Make sense of your findings. Tutorial 5: Analyzing Your Data. Using entries by scout to see the whole story. How to filter your data. Keeping large tag lists organized. 2016 Powered by Help Scout.

5

Permissions - Help and Support

http://dscout.helpscoutdocs.com/category/110-permissions

Manage roles and access for your team. Accounts, Teams, and Permissions Guide. 2016 Powered by Help Scout.

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LINKS TO THIS WEBSITE

blog.dscout.com blog.dscout.com

In the Moment, by dscout | People Nerds

https://blog.dscout.com/in-the-moment/topic/people-nerds

More than checking the empathy box. Fjord's Martha Cotton on building a continuous practice of human understanding. So much more than remote interviews: three strategies for mobile qual study design. Inflexible surveys and expensive focus groups don’t have to hold your insights hostage. All research is political. Trump Diaries Episode 3: Behind the scenes on a sensitive diary study. Starting a research mini-movement at InVision. Design anthropologist Charles Pearson adds discovery to the Agile process.

blog.dscout.com blog.dscout.com

“Everyone who isn’t us is the enemy.”

https://blog.dscout.com/everyone-who-isnt-us-is-the-enemy

Design and User Research (22). Everyone who isn’t us is the enemy. Dscout privacy: How we protect our scouts’ information. Visuals by Delaney Gibbons. Thursday 15 December 2016. A naked man has few secrets, a flayed man none. Roose Bolton. Mastermind George R.R. Martin once revealed he still writes on a 1970s word processor. He doesn’t want to teach a spell-checker to remember. And every other word he’s made up for his world. Few among us have as many secrets as the denizens of. Nd remain within governme...

blog.dscout.com blog.dscout.com

Rejection, disappointment and badness. Oh my.

https://blog.dscout.com/the-bad-news-experience-what-we-learned

Design and User Research (22). Rejection, disappointment and badness. Oh my. Research Insights: Designing for "bad news" in the user experience. Visuals by Delaney Gibbons. Tuesday 1 November 2016. We all love a story with a happy ending. The one about the impoverished writer who publishes her first best-selling novel. Or the awkward nerd finding the love of his life and living happily ever after. The underdog winning the World Series (especially us here on Chicago’s northside). Through a 3-part study de...

blog.dscout.com blog.dscout.com

Introducing new Assisted Projects

https://blog.dscout.com/assisted-projects

Design and User Research (22). Introducing new Assisted Projects. A new bundle of research services from dscout. Tuesday 13 December 2016. Depending on your specific project needs, an Assisted Project gives you access to all the Pro Platform tools and adds research services from one of our expert advisors, including any of the following:. Recruiting and screening from our pool of 100K scouts (or bring your own participants). Designing and programming projects and managing scouts. You’re running low on ti...

blog.dscout.com blog.dscout.com

In the Moment, by dscout | People Nerds

https://blog.dscout.com/topic/people-nerds

More than checking the empathy box. Fjord's Martha Cotton on building a continuous practice of human understanding. So much more than remote interviews: three strategies for mobile qual study design. Inflexible surveys and expensive focus groups don’t have to hold your insights hostage. All research is political. Trump Diaries Episode 3: Behind the scenes on a sensitive diary study. Starting a research mini-movement at InVision. Design anthropologist Charles Pearson adds discovery to the Agile process.

blog.dscout.com blog.dscout.com

Introducing the Trump Diaries

https://blog.dscout.com/introducing-the-trump-diaries

Design and User Research (22). Introducing the Trump Diaries. Episode One: Voters who broke the mold. Visuals by Delaney Gibbons. Friday 16 December 2016. Alexis is a 59-year-old college graduate, unemployed and terminally ill. An African American from Philadelphia, she identifies as a Democrat and proudly cast her vote for Barack Obama in the last two presidential elections. But this year, she voted for Donald Trump. We now introduce 6 voters who break the mold by challenging stereotypes of typical Trum...

blog.dscout.com blog.dscout.com

People Nerds inspirations for 2017

https://blog.dscout.com/what-to-read-and-who-to-follow-in-2017

Design and User Research (22). People Nerds inspirations for 2017. Ideas for what to read and who to follow this year. Visuals by Delaney Gibbons. Wednesday 4 January 2017. In 2016, dscout celebrated the first year of People Nerds humans obsessed with observing and understanding what makes other humans tick from UX researchers at Fitbit, Google, Netflix and Change.org, to a customer experience pioneer and a global design expert. Top five additions to your 2017 reading list. By Yuval Noah Harari. It's not...

blog.dscout.com blog.dscout.com

In the Moment, by dscout | dscout news

https://blog.dscout.com/topic/dscout-news

More than checking the empathy box. Fjord's Martha Cotton on building a continuous practice of human understanding. So much more than remote interviews: three strategies for mobile qual study design. Inflexible surveys and expensive focus groups don’t have to hold your insights hostage. All research is political. Trump Diaries Episode 3: Behind the scenes on a sensitive diary study. Starting a research mini-movement at InVision. Design anthropologist Charles Pearson adds discovery to the Agile process.

blog.dscout.com blog.dscout.com

In the Moment, by dscout | Field Notes

https://blog.dscout.com/in-the-moment/topic/field-notes

More than checking the empathy box. Fjord's Martha Cotton on building a continuous practice of human understanding. So much more than remote interviews: three strategies for mobile qual study design. Inflexible surveys and expensive focus groups don’t have to hold your insights hostage. All research is political. Trump Diaries Episode 3: Behind the scenes on a sensitive diary study. Starting a research mini-movement at InVision. Design anthropologist Charles Pearson adds discovery to the Agile process.

blog.dscout.com blog.dscout.com

Mobile's not eating the world; it’s eating our days

https://blog.dscout.com/mobiles-not-eating-the-world-its-eating-our-days

Design and User Research (22). Mobile's not eating the world; it’s eating our days. The Moment economy, and how we live now. Visuals by Thumy Phan. Wednesday 7 December 2016. Dscout founder Michael Winnick discussing The Moment Economy at Greylock Partners. Editor's note: The following is an edited summary of the presentation given by Michael Winnick to Greylock Partners at #ProductSF 2016. Here's an example. We’ve all heard some very broad statistics about mobile use; one study says we touch our pho...

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In-context insights via remote qualitative research | dscout

Meet the people that matter to you. In the moments that matter to them. The world’s most customer-obsessed companies use dscout to understand their people. Meet more people… without leaving the office. Dscout’s remote research platform uses a mobile app. And 100K eager participants to efficiently capture in-the-moment video. And make insights easy to synthesize and share. See moments that matter. Easily find the right people. Get started with dscout. Start with a project. Equip your whole team. Your role...

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Help and Support

Choose a category to find the answers you need. Hit the ground running. Design projects that capture killer insights. Master dscout's methodology. Recruit from dscout's network of participants. Talk to scouts and drive completion. Make sense of your findings. Manage roles and access for your team. Step by step instructions for all things dscout. Learn dscout's lingo. Get started and learn the basics. Scout like a pro. Get comfortable with scout lingo. 2015 Powered by Help Scout.

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