alxtraining.com
Mitel Handsets - ALX Training
http://www.alxtraining.com/course/telephone/mitel-handsets
Who We Work With. Overview of phone and setup. Making external and internal calls. Answering and ending calls. Call hold and mute. Call back and call waiting. Speed call and function keys. Hot-desking, logging in and out. When payment is complete we will email you your username and password. Fill out the form below to discover how ALX Training can help you:. Or talk to us directly. St Helier, Jersey. St Helier, Jersey. View our T&Cs here.
alxtraining.com
Online Assessment - ALX Training
http://www.alxtraining.com/course/ms-office/online-assessment
Who We Work With. Would you like to measure your own or your colleagues’ IT skills? ALX Training’s IT Skills Assessments are quick 20 minute tests that accurately assess how competent you or your colleagues are with the Microsoft Office suite of products: Excel, Word, PowerPoint and Outlook. You will be able to identify any potential IT skills gaps, allowing you to tailor any future training to focus on those needs which are most important to you and your organisation. Easy to Use and Informative. Fill o...
alxtraining.com
Telephone Skills - ALX Training
http://www.alxtraining.com/course/telephone/general
Who We Work With. The Importance of the role. Perceptions of different companies. How to answer a call professionally. How to Read Customers. Identifying different customers’ needs. How to assess customers. Tailoring your approach to suit the customer’s needs. Strategies for dealing with angry customers. Taking responsibility for the call. Repeat key information from notes. Detail the next steps action plan. Avoiding promises stating your limits. Ending the call politely. Leaving messages with colleagues.
alxtraining.com
Refresher Courses - ALX Training
http://www.alxtraining.com/course/back-to-work/refresher-courses
Who We Work With. We run three Refresher courses: Word, Excel and Outlook. These classes usually take place on Thursdays between 12-2pm and provide a quick refresher for individuals who have not used the applications for a period of time and who want to brush up their skills. Refresher sessions are designed for people who are familiar with using MS Office in the workplace. When payment is complete we will email you your username and password. Or talk to us directly. St Helier, Jersey. St Helier, Jersey.
alxtraining.com
MS Office - ALX Training
http://www.alxtraining.com/course/ms-office
Who We Work With. MS Office - ALX Training. We deliver in-house, open and online courses and assessments on a wide range of end-user IT software packages and systems. We believe that training should be tailored, targeted and delivered in bite-size pieces by knowledgeable supportive teachers at all times. If you would like any advice on the best training option for you, please call to speak to one of the team. Fill out the form below to discover how ALX Training can help you:. Or talk to us directly.
alxtraining.com
Nortel Handsets - ALX Training
http://www.alxtraining.com/course/telephone/nortel-handsets
Who We Work With. Overview of phone and setup. Making external and internal calls. Answering and ending calls. Call hold & mute. Speed call and function keys. Caller and redial list. When payment is complete we will email you your username and password. Fill out the form below to discover how ALX Training can help you:. Or talk to us directly. St Helier, Jersey. St Helier, Jersey. View our T&Cs here.
alxtraining.com
General Info - ALX Training
http://www.alxtraining.com/course/back-to-work/general-info
Who We Work With. If you are registered as actively seeking work and need to improve your IT skills in order to secure a job, there are numerous IT courses which you can join via the Social Security Department. You may then be recommended to join one of the following courses depending on your skills, experience and aspirations. Intro to IT: Basic. Intro to IT: Advanced. When payment is complete we will email you your username and password. Fill out the form below to discover how ALX Training can help you:.
alx.dynamiteagency.com
In-house Courses
http://alx.dynamiteagency.com/course/ms-office/in-house-courses
Fill out the form below to discover how ALX Training can help you:. Or talk to us directly. St Helier, Jersey. St Helier, Jersey. These terms and conditions and the registration form comprise the agreement pursuant to which ALX Training provides courses to the customer. View our T&Cs here.
alx.dynamiteagency.com
Online Courses
http://alx.dynamiteagency.com/course/ms-office/online-courses
We have a extensive range of online courses to complement our classroom-based sessions and they start from as little as 30. If you are unable to attend one of our tutor-led classes then these courses are an ideal alternative to help you develop your IT skills. Our online courses can be accessed 24/7 from any PC/laptop with a good internet connection. Once your invoice has been settled, you will be sent a username, password and guidance on how to access your online course. View our Course Info PDF.
alx.dynamiteagency.com
Support
http://alx.dynamiteagency.com/course/ms-office/support
It’s easy to have ALX Training on hand to answer questions and queries about Microsoft Office. Our support services are ideal for easing the transition to the new Office suite, getting the most from training sessions or for unique projects. Excel and Word Consultancy. If you have ‘inherited’ a complex spreadsheet or document, we can teach you to manage, edit and manipulate the existing formulas or formatting. We are also able to assist you on any specific projects where you need to create...
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