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Engaging Service | John Lewis customer service speaker

Engaging Service specialises in employee engagement and customer experience. Andrew McMillan spent 28 years with John Lewis Department Stores, the last eight of which he was responsible for customer experience.

http://www.engagingservice.com/

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Andrew McMillan

Andrew McMillan

44 She●●●●●●Avenue

Rick●●●●orth , Hertfordshire, WD3 1NL

UNITED KINGDOM

4419●●●●1001
an●●●●●●●●●●●●●@engagingservice.com

View this contact

Andrew McMillan

Andrew McMillan

44 She●●●●●●Avenue

Rick●●●●orth , Hertfordshire, WD3 1NL

UNITED KINGDOM

4419●●●●1001
an●●●●●●●●●●●●●@engagingservice.com

View this contact

Andrew McMillan

Andrew McMillan

44 She●●●●●●Avenue

Rick●●●●orth , Hertfordshire, WD3 1NL

UNITED KINGDOM

4419●●●●1001
an●●●●●●●●●●●●●@engagingservice.com

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Engaging Service | John Lewis customer service speaker | engagingservice.com Reviews

https://engagingservice.com

Engaging Service specialises in employee engagement and customer experience. Andrew McMillan spent 28 years with John Lewis Department Stores, the last eight of which he was responsible for customer experience.

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Engaging Service | customer service manager at John Lewis

http://www.engagingservice.com/feedback.html

Client Feedback by Business Sector. Independents Day is a high profile seminar for leading independent opticians and this year we chose Andrew McMillan as our keynote speaker and chairman of the day’s proceedings. He is a brilliant and inspirational speaker whose ability to relate his experience and undoubted breath of knowledge to an unfamiliar industry was phenomenal. Andrew, thank you for what has been acclaimed as the best Independents Day seminar so far. INDEPENDENTS DAY FOR OPTOMETRISTS. I just wan...

2

Engaging Service

http://www.engagingservice.com/services.html

Here's what we can do for you. Strategic Consultancy in Customer Experience, Employee Engagement, Business Change and Complaint Management. Executive Coaching in Strategy and Leadership. Internal Workshops and Seminars. Developing a distinct and differentiated customer experience delivered through employees to define the brand. Have you really thought about what your customers experience when they interact with front-line staff and how they subsequently feel about your organisation? Many organisations se...

3

Customer service manager at John Lewis

http://www.engagingservice.com/about.html

Andrew started his career as a management trainee with the John Lewis Partnership at Brent Cross. He quickly moved up through the management ranks and led a number of selling teams in different branches culminating in managing the furniture floor in the flagship Oxford Street branch. Verdict and Retail Week and were frequently cited in the media as a leading customer oriented organisation. He was also responsible for the management and resolution of the group’s escalated customer complaints. Interview gi...

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Engaging Service | John Lewis customer service speaker

Engaging Service specialises in employee engagement and customer experience. Before forming Engaging Service, Andrew McMillan spent 28 years with John Lewis Department Stores, the last eight of which he was responsible for customer experience across the department store division. That customer experience culture is something that has now become synonymous with the John Lewis brand and during Andrew's tenure John Lewis won awards for customer service from Which? CURRENT AND PREVIOUS CLIENTS. Cranfield Sch...

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