erikanicks.com
Arco - Erika NicksErika Nicks
http://erikanicks.com/arco-2
User Interviews, Research, Journey Map, Personas, Wireframe, Screen Design. Getting gas can be a hassle, the payment system does not seem secure, it's repetitive, and the machine is physically antiquated. There's a great need for rethinking the gas-filling experience to make it more enjoyable, quick, and easy. 1) save returning customer payment and gas information. 2) keeping the information secure with a keychain RFID sticker for each car. Having grown up in a dual-culture. She is compassionate about de...