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EvaluAgent: Contact Centre Workforce Optimisation Software

EvaluAgent cloud-based people management software platform helps call-centres to achieve operational excellence with an engaged workforce.

http://www.evaluagent.net/

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EvaluAgent: Contact Centre Workforce Optimisation Software | evaluagent.net Reviews

https://evaluagent.net

EvaluAgent cloud-based people management software platform helps call-centres to achieve operational excellence with an engaged workforce.

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Call Centre Blog | EvaluAgent

http://www.evaluagent.net/blog

Call Centre Gamification Engage and Motivate Call Centre Staff. Quality Monitoring and Coaching Call Centre Employee Development. Call Centre Surveys and Insight Multichannel Actionable Customer Insight. What does the call centre of the near-future look like? Demotivated millennials are killing call centre productivity. August 16, 2016. Do call center management and agents speak the same language? August 8, 2016. Are call centre spreadsheets giving team leaders a headache? July 31, 2016. Are call centre ...

2

Get a demo of EvaluAgent

http://www.evaluagent.net/see-evaluagent-action

Call Centre Gamification Engage and Motivate Call Centre Staff. Quality Monitoring and Coaching Call Centre Employee Development. Call Centre Surveys and Insight Multichannel Actionable Customer Insight. Discover the potential of a motivated call centre. No hard-sell, no commitment - get a free personal walkthrough of EvaluAgent from one of our team and we'll show you exactly how you can engage your agents and delight your customers. On the personalised one-to-one, online demo we'll help you:.

3

About us

http://www.evaluagent.net/about-us

Call Centre Gamification Engage and Motivate Call Centre Staff. Quality Monitoring and Coaching Call Centre Employee Development. Call Centre Surveys and Insight Multichannel Actionable Customer Insight. We provide call centres with the software and support they need to engage their agents and deliver a truly great customer experience. We want to make call centres home to great customer experience. We arrived at a simple solution: Workforce Engagement. The birth of the call centre. Today, call centres ar...

4

EvaluAgent - Workforce Engagement for Call Centres

http://www.evaluagent.net/why-evaluagent

Call Centre Gamification Engage and Motivate Call Centre Staff. Quality Monitoring and Coaching Call Centre Employee Development. Call Centre Surveys and Insight Multichannel Actionable Customer Insight. Create Happy Staff and Happy Customers. With the first Workforce Engagement solution for call centres. Our software and services help call centres engage and motivate their staff to deliver great customer experiences. Make employees happier and more motivated. Quality Monitoring and Coaching. With Evalua...

5

Evaluagent

http://www.evaluagent.net/resources

Call Centre Gamification Engage and Motivate Call Centre Staff. Quality Monitoring and Coaching Call Centre Employee Development. Call Centre Surveys and Insight Multichannel Actionable Customer Insight. Learn to how to create a motivated and engaged workforce with these useful guides and resources. White Papers and Guides. The guide to spreadsheet-free call centre performance reporting. A guide for contact centre professionals who want to improve performance reporting. White Papers and Guides. A guide t...

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Craig Lumley. Software Engineer.

http://www.craiglumley.com/skype:craig.lumley?call

A British Software Engineer from Newcastle. Experienced in building software solutions in a nice rounded set of industries. I started out making simple web sites and software in my teens, then some business management and ecommerce systems in my early twenties. At. I was introduced to writing business critical software and my work centred around document management, mostly for an internal purchase order and purchase authorisation system. After a while I moved on to. Sky Betting and Gaming. One of the tec...

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EvaluAgent: Contact Centre Workforce Optimisation Software

Workforce optimisation software for contact centres. Tel: 0800 011 9688. Increase First Contact Resolution. Motivate & Engage Employees. Optimise The Back Office. Discover a new approach to workforce optimisation. Book a FREE Demo. Workforce optimisation software for contact centres. EvaluAgent is a suite of cloud-based software modules designed to enhance staff performance in multi-channel contact centres. Build customer loyalty while reducing costs. See how we helped NS&I. Download the white paper.

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