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Exceptional Customer Experience

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Tuesday, April 3, 2012. Why videos go viral. You can see this Why videos go viral talk directly on the TED website. To see it with comments and related content. Posted by Charles Myers @ 9:58 PM. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? You suck at Photoshop. As a ...

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We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Tuesday, April 3, 2012. Why videos go viral. You can see this Why videos go viral talk directly on the TED website. To see it with comments and related content. Posted by Charles Myers @ 9:58 PM. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? You suck at Photoshop. As a ...
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Exceptional Customer Experience | exceptionalcustomerexperience.charlesmyers.us Reviews

https://exceptionalcustomerexperience.charlesmyers.us

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Tuesday, April 3, 2012. Why videos go viral. You can see this Why videos go viral talk directly on the TED website. To see it with comments and related content. Posted by Charles Myers @ 9:58 PM. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? You suck at Photoshop. As a ...

INTERNAL PAGES

exceptionalcustomerexperience.charlesmyers.us exceptionalcustomerexperience.charlesmyers.us
1

Exceptional Customer Experience: My most memorable customer voice - the power of bad news

http://exceptionalcustomerexperience.charlesmyers.us/2012/01/my-most-memorable-customer-voice-power.html

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Wednesday, January 4, 2012. My most memorable customer voice - the power of bad news. Quarterly business unit meetings, otherwise known as "all hands meetings," were part of the regular schedule at Adobe. Many of them focused on upcoming products and their new technology, revenue success or recognizing key contributors in the organization; they were useful, but blur together in retrospect. As pe...

2

Exceptional Customer Experience: November 2011

http://exceptionalcustomerexperience.charlesmyers.us/2011_11_01_archive.html

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Monday, November 28, 2011. Starting another new blog, this time on Customer Experience. This is my first blog entry on this topic. The goal of this blog will be to describe what I view as the customer service problem, whether solved by CRM, social media, or personal contact. Since I'm outside my multinational company home, I may stray into consumer and retail experience as well.

3

Exceptional Customer Experience: Why videos go viral

http://exceptionalcustomerexperience.charlesmyers.us/2012/04/why-videos-go-viral.html

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Tuesday, April 3, 2012. Why videos go viral. You can see this Why videos go viral talk directly on the TED website. To see it with comments and related content. Posted by Charles Myers @ 9:58 PM. Subscribe to Post Comments [ Atom. Los Gatos, California, United States. View my complete profile. Random Routes personal blog. Bad Hyphen grammar blog. Charles Myers LinkedIn profile.

4

Exceptional Customer Experience: January 2012

http://exceptionalcustomerexperience.charlesmyers.us/2012_01_01_archive.html

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? There is an award-winning video series called. You suck at Photoshop. As he retouches a photo to remove a wedding ring. The second is paths and masks. And links within it tell much more. I started this post a few days ago, b...

5

Exceptional Customer Experience: Creative Customer Engagement that Delights

http://exceptionalcustomerexperience.charlesmyers.us/2012/01/creative-customer-engagement-that.html

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? There is an award-winning video series called. You suck at Photoshop. As he retouches a photo to remove a wedding ring. The second is paths and masks. And links within it tell much more. I started this post a few days ago, b...

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badhyphen.charlesmyers.us badhyphen.charlesmyers.us

Bad Hyphen: Grammar Girl delivers a podcast to assist improvement-focused but potentially snarky commenters

http://badhyphen.charlesmyers.us/2012/01/grammar-girl-delivers-podcast-to-assist.html

Thank you for your assistance! When grammar goes bad. Wednesday, January 4, 2012. Grammar Girl delivers a podcast to assist improvement-focused but potentially snarky commenters. I wrestle with this whenever I point issues out to people. I hope that these are appreciated, as I believe that we should all be focused on continuous improvement; most people don't even know when they have been habitually incorrect. And I appreciate every comment that I receive from others. Posted by Charles Myers @ 12:29 PM.

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Bad Hyphen: November 2011

http://badhyphen.charlesmyers.us/2011_11_01_archive.html

Thank you for your assistance! When grammar goes bad. Thursday, November 17, 2011. Starting a new focused blog on content, both grammar and publishing. I will not use personal emails or social media, as that betrays a fundamental trust; they are also not channels where people give scrutiny to their content. Wikis are fair game, although I will always comment on the wiki itself or change it if I can. PS The title of the blog should be said the same way that you would scold a dog when you say "bad dog.".

badhyphen.charlesmyers.us badhyphen.charlesmyers.us

Bad Hyphen: Working with annoyed but satisfactory employees (cross functional)

http://badhyphen.charlesmyers.us/2011/12/working-with-annoyed-but-satisfactory.html

Thank you for your assistance! When grammar goes bad. Monday, December 26, 2011. Working with annoyed but satisfactory employees (cross functional). I've been looking at job postings lately and have had a few chuckles when I see problems with compound adjectives, whether hyphenated. To get technical, it's an adjectival phrase. The links do a great job describing the proper usage.]. Posted by Charles Myers @ 10:34 AM. Subscribe to Post Comments [ Atom. Los Gatos, California, United States.

badhyphen.charlesmyers.us badhyphen.charlesmyers.us

Bad Hyphen: Starting a new focused blog on content, both grammar and publishing

http://badhyphen.charlesmyers.us/2011/11/starting-new-focused-blog-on-unruly.html

Thank you for your assistance! When grammar goes bad. Thursday, November 17, 2011. Starting a new focused blog on content, both grammar and publishing. I will not use personal emails or social media, as that betrays a fundamental trust; they are also not channels where people give scrutiny to their content. Wikis are fair game, although I will always comment on the wiki itself or change it if I can. PS The title of the blog should be said the same way that you would scold a dog when you say "bad dog.".

badhyphen.charlesmyers.us badhyphen.charlesmyers.us

Bad Hyphen: The New Yorker lifts me up on the contraception debate, but lets me down on hyphens

http://badhyphen.charlesmyers.us/2012/04/new-yorker-lifts-me-up-on-contraception.html

Thank you for your assistance! When grammar goes bad. Thursday, April 12, 2012. The New Yorker lifts me up on the contraception debate, but lets me down on hyphens. I love the New Yorker magazine and its writers. It is the one magazine that I am sure to read every week; it is always written and edited well. That's why the lead article in the March 19 edition, Taking Control. New Yorker editorial review has caught this in the past. Just do a Google search on "ad hominem site:newyorker.com". Content is alw...

badhyphen.charlesmyers.us badhyphen.charlesmyers.us

Bad Hyphen: December 2011

http://badhyphen.charlesmyers.us/2011_12_01_archive.html

Thank you for your assistance! When grammar goes bad. Monday, December 26, 2011. Working with annoyed but satisfactory employees (cross functional). I've been looking at job postings lately and have had a few chuckles when I see problems with compound adjectives, whether hyphenated. To get technical, it's an adjectival phrase. The links do a great job describing the proper usage.]. Posted by Charles Myers @ 10:34 AM. Los Gatos, California, United States. View my complete profile. Purdue Online Writing Lab.

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Random Routes: Bourbon-basted salmon from this year's book club party

http://randomroutes.charlesmyers.us/2015/07/bourbon-basted-salmon-from-this-years.html

Local, World, Musical, Professional, and Bicycle Adventures - A look at the world from above, travel to exotic places, on two wheels, four wheels, or a set of wings. Sunday, July 26, 2015. Bourbon-basted salmon from this year's book club party. We had our annual book club summer party at the Scott's last Saturday for the second year in a row. For those of you who don't remember it, the Myers had the party two years back. the recipes were blogged back then, including my special shortbread cookies. Posted ...

randomroutes.charlesmyers.us randomroutes.charlesmyers.us

Random Routes: Barbecue to die for

http://randomroutes.charlesmyers.us/2013/07/barbecue-to-die-for.html

Local, World, Musical, Professional, and Bicycle Adventures - A look at the world from above, travel to exotic places, on two wheels, four wheels, or a set of wings. Sunday, July 21, 2013. Barbecue to die for. And yes, it did take two years for this to finally be posted, in 2015. I dated it back to 2013 to prevent timewarps. The main component of any BBQ is the meat, and we had a couple choices. This Bourbon-Mango Pulled Pork. Recipe makes 10 servings. 1 4 lb. pork shoulder roast. 1 tsp kosher salt.

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Random Routes: Results of a full year of solar electric (photovoltaic) panels on our house

http://randomroutes.charlesmyers.us/2011/12/results-of-full-year-of-solar-electric.html

Local, World, Musical, Professional, and Bicycle Adventures - A look at the world from above, travel to exotic places, on two wheels, four wheels, or a set of wings. Wednesday, December 28, 2011. Results of a full year of solar electric (photovoltaic) panels on our house. It's been sixteen months since we installed solar panels on our house. A number of people have asked what our experience has been and I'd like to report this in figures and pictures as an update from my blog in September 2010. The summe...

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Exceptional Customer Experience

We're all customers. Some of us build the products and craft the experience. These are my views on both sides. Tuesday, April 3, 2012. Why videos go viral. You can see this Why videos go viral talk directly on the TED website. To see it with comments and related content. Posted by Charles Myers @ 9:58 PM. Wednesday, January 18, 2012. Creative Customer Engagement that Delights. Have you listened to dry tutorials or evangelistic videos when trying to learn tools like Photoshop? You suck at Photoshop. As a ...

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