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Orion Advisory LLC: Focus on what’s important…
http://orionadvisoryllc.blogspot.com/2014/07/focus-on-whats-important.html
Focus on what’s important…. As a leader have you ever thought about what would help focus the team on the things that are most important? With many competing priorities, and some diametrically opposed (cost versus quality, for example) the PMC. Organizational leaders benefit from aligning the ability to act with the ability to measure through utilization of a scorecard-based PMC. A participant in a recent PMC. Launch commented, “This seems. In my experience, the answer is really three things:. 1 Sponsors...
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Orion Advisory LLC: December 2013
http://orionadvisoryllc.blogspot.com/2013_12_01_archive.html
Innovating For Our Clients in an "Unbridled" Way! Thanks to our friend Amy Foster and her amazing team at the gorgeous snowy Triple R ranch just outside of Pittsburgh for hosting Team Orion while we focused on Innovation and Partnerships for 2014. Subscribe to: Posts (Atom). Roy is Managing Partner of Orion Advisory, LLC and Co-Author of Experiencing Improvement. Roy specializes in working with senior executive teams to create custom solutions that empower leaders to transform their businesses.
orionadvisoryllc.blogspot.com
Orion Advisory LLC: July 2014
http://orionadvisoryllc.blogspot.com/2014_07_01_archive.html
Focus on what’s important…. As a leader have you ever thought about what would help focus the team on the things that are most important? With many competing priorities, and some diametrically opposed (cost versus quality, for example) the PMC. Organizational leaders benefit from aligning the ability to act with the ability to measure through utilization of a scorecard-based PMC. A participant in a recent PMC. Launch commented, “This seems. In my experience, the answer is really three things:. 1 Sponsors...
orionadvisoryllc.blogspot.com
Orion Advisory LLC: 5 Steps to a Successful Customer Service Initiative
http://orionadvisoryllc.blogspot.com/2014/05/5-steps-to-successful-customer-service.html
5 Steps to a Successful Customer Service Initiative. John DiJulius is the founder and CVO (Chief Visionary Officer) of The DiJulius Group, a consulting firm that works with companies to “Make Price Irrelevant”. Top organizations across the world use his philosophies and systems for creating world class service as part of what he calls a Customer Service Revolution. John has outlined 5 steps to a successful customer service initiative: Read the entire article here. Subscribe to: Post Comments (Atom).
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Orion Advisory LLC: When Teams Get Stuck
http://orionadvisoryllc.blogspot.com/2014/06/when-teams-get-stuck.html
When Teams Get Stuck. A client team facing a major organizational change is “stuck”. They can’t move forward, they can’t move back…. Locked up in behaviors that slow the very changes they are moving toward. Conversations focused on “my position” crop up in the boardroom and behind closed doors. Heels start to dig in. “Why are we having this conversation again? 8221; asks the client. And toward a mutual learning mindset. I am curious to hear your views. Subscribe to: Post Comments (Atom). Roy is Managing ...
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Orion Advisory LLC: April 2014
http://orionadvisoryllc.blogspot.com/2014_04_01_archive.html
Success was largely attributed to two factors:. Leadership sought to increase the employees’ level of ownership in day to day performance. Leadership provided a structure and method to make performance improvements. This team, with leadership behind it, used the FasTrac. 8220;You have to let people manage themselves. Management’s job is to stretch them… challenge them.”. Approach, the team identified 13 potential causes for exams not starting on-time and eight solutions. Mary Ann Yauger is Director, Cons...
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Orion Advisory LLC: February 2014
http://orionadvisoryllc.blogspot.com/2014_02_01_archive.html
Linking Mindset to Transformation. I’d like to introduce two concepts that are emerging in discussions across our client communities, cultural transformation. That drives their behavior. When the mindset. Of leadership is to expect more and expect it faster, we must remember to support the culture (the mindset. Is getting to the “heart” of what makes them tick and motivates them to want to do more and/or do it differently. Is achieved when people have a common understanding of the initiatives and believe...
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Orion Advisory LLC: January 2014
http://orionadvisoryllc.blogspot.com/2014_01_01_archive.html
More than ever, understanding the dynamics of transformational change is becoming table stakes for the survival of senior leaders. The new state also requires fundamental shifts in mindset, organizing principles, behavior, and culture, as well as organizational changes, all designed to support the new direction. A critical mass of the organization must operate from new mindsets and behaviors for transformation to succeed and be sustained. The emotional reactions and engagement with the change - includes ...
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Orion Advisory LLC: June 2014
http://orionadvisoryllc.blogspot.com/2014_06_01_archive.html
When Teams Get Stuck. A client team facing a major organizational change is “stuck”. They can’t move forward, they can’t move back…. Locked up in behaviors that slow the very changes they are moving toward. Conversations focused on “my position” crop up in the boardroom and behind closed doors. Heels start to dig in. “Why are we having this conversation again? 8221; asks the client. And toward a mutual learning mindset. I am curious to hear your views. Subscribe to: Posts (Atom). Roy is Managing Partner ...