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Sunday, September 15, 2013. CHAPTER 9 : ENABLING THE ORGANIZATION ( DECISION MAKING ). 91 Define the systems organizations use to make decisions and gain cimpetitive advantages. 92 Describe the three quantitative models typically used by decision support systems. 93 Describe the relationship between digital dash-boards and executive information systems. 94 List and describe four types of artificial intelligence systems. Is a simplified representation or abstraction of reality. Is the study of the impact ...
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Sunday, September 15, 2013. CHAPTER 13 : CREATING INNOVATIVE ORGANIZATIONS. Implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction. Disruptive versus sustaining technology. Disruptive technology- new ways of doing things that initially does not meet the needs of existing customers. Sustaining technology- produces an improved product customers are eager to buy, such as faster car or larger hard drive. Was restricted to n...
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Sunday, September 15, 2013. CHAPTER 12 : INTERGRATING THE ORGANIZATION FROM END TO END ( ENTERPRISE RESOURCE PLANNING ). 121 Describe the role information plays in enterprise resource planning systems. 122 Identify the primary forces driving the explosive growth of enterprise resource planning systems. 123 Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems. ERP Integration Data Flow. With extended portal capabiliti...
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cinta sayang: September 2013
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Sunday, September 22, 2013. CHAPTER 19 : OUTSOURCING IN THE 21st CENTURY. 191 Describe the advantages and disadvantages of insourcing, outsourcing and offshore outsourcing. 192 Describe why outsourcing is a critical business decision. Insourcing (in house development ) is a common approach using the professioanal expertise within to develop and maintain the organization's information technology system. The three different forms of outsourcing options a project must consider are :. A company ‘s sust...
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Sunday, September 15, 2013. CHAPTER 4: MEASURING THE SUCCESS. A few questions banking executives recently raised regarding their IT systems include:. Is the internal IT operation performing satisfactorily? Should the company outsource some or all of the IT operations? How is the outsourcing company performing? What are the risk factors to consider in an IT project? What questions should be asked to ensure an IT project proposal is realistic? What are the characteristics of a healthy project? It is ineffi...
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Sunday, September 15, 2013. CHAPTER 14 : EBUSINESS. 141 Compare ecommerce and ebusiness. 142 Compare the four types of ebusiness models. 143 Describe the benefits and challenges associated with ebusiness. 144 Explain the differences among eshops, emails,and online auctions. Biggest benefit of the internet: how it enables organizations to perform business with anyone, anywhere, anytime. Ecommerce- the buying and selling of goods and services over the internet. It refers only to online transactions. Existi...
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cinta sayang: June 2013
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Tuesday, June 25, 2013. Competitive advantage is a product or service that an organization’s customers place a greater value on that similar offerings from a competitor. Unfortunately, competitive advantages is temporary because competitors keep duplicate the strategy. The company should start the new competitive advantage. THE FIVE FORCES MODEL – EVALUATING BUSINESS SEGMENTS. Knowledgeable customers can force down prices by pitting rivals against each another. Substitute products can steal customers.
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Sunday, September 15, 2013. CHAPTER 7 : STORING ORGANIZATIONAL INFORMATION (DATABASE). 71 Define the fundamental concepts of the relational database model. 72 Evaluate the advantages of the relational database model. 73 Compare relational integrity constraints and business-critical integrity constraints. 74 Describe the benefits of a data-driven website. 75 Describe the two primary methods for integrating information across multiple databases. Is stored in a database. In a hierarchical database model.
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Sunday, September 15, 2013. CHAPTER 11 : BUILDING A CUSTOMER CENTRIC ORGANIZATION - CUSTOMER RELATIONSHIP MANAGEMENT. 111 Compare operational and analytical customer relationship management. 112 Identify the primary forces driving the explosive growth of customer relationship management. 113 Define the relationship between decision making and analytical customer relationship management. 114 Summarize the best practices for implementing a successful customer relationship management system. An organization...