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Facilities Management Benchmarking & Surveys – Facilities Analysis

Tools, services and advice to help Facilities Managers gain a meaningful, independent view of building users' satisfaction, and how it compares to other organisations.

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Facilities Management Benchmarking & Surveys – Facilities Analysis | facilitiesanalysis.com Reviews
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Tools, services and advice to help Facilities Managers gain a meaningful, independent view of building users' satisfaction, and how it compares to other organisations.
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Facilities Management Benchmarking & Surveys – Facilities Analysis | facilitiesanalysis.com Reviews

https://facilitiesanalysis.com

Tools, services and advice to help Facilities Managers gain a meaningful, independent view of building users' satisfaction, and how it compares to other organisations.

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Facilities Management Benchmarking & Surveys | News

Facilities Management Benchmarking and Surveys. Comparing and learning from the best. June 4, 2015. June 8, 2015. We have been thinking about what we can do; it isn’t possible to have his wonderful Devon soil, but we can make sure we don’t skimp on manure. We cannot spend the same amount of time but we can make sure our efforts are focused. And we are thinking about how we can construct wind protection to help our young plants face the gales coming off the Atlantic. March 6, 2015. March 6, 2015. And then...

INTERNAL PAGES

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1

Facilities Analysis Agreement for Supply of FMQ Index Survey

http://www.facilitiesanalysis.com/apply.aspx

Getting Your Survey Underway. Agreement for Supply of FMQ Index Survey. To help us begin to work with you on your bespoke survey we need to find out a bit about you and what topics you want to have included. Please complete as much as possible in the 3 sections below these will let us know more about you and the building that you wish to survey, and enable you to tell us which topics you want in your survey and how you want to prioritise them. When you have completed as much as you can, press submit .

2

Facilities Management Benchmarking & Surveys – Facilities Analysis Testimonials

http://www.facilitiesanalysis.com/testimonials.aspx

Getting Your Survey Underway. Allowed us to make a significant improvement. The results are clear and well presented. Great survey. Gives the service provider and the client room for discussion. Jane Lemon Supplier Relationship Specialist, Channel 4. Using the FMQ index has proved to be a very rewarding experience for the Careers Service. Easy to use and tailored for our specific requirements by people with an understanding of FM it generated a lot of staff response to the questionnaire. Facilities Anays...

3

Facilities Management – Benchmarking Satisfaction Against Index Data

http://www.facilitiesanalysis.com/satisfaction.aspx

Getting Your Survey Underway. Download the RICS Research report. Balancing the Performance Scorecard - how to maximise customer feedback in facilities management". Clear, unequivocal information about building user satisfaction is a vital tool for any facilities manager. From making budget decisions to demonstrating continuous improvement, robust measurement is both a guide to help you make the right call, and evidence to help you prove it. Prioritise budget and resources. Separate strategic issues from ...

4

Facilities Analysis – Meet the Team

http://www.facilitiesanalysis.com/about.aspx

Getting Your Survey Underway. Facilities Analysis: Meet the Team. Facilities Analysis combines extensive experience in Facilities Management with proven expertise in quality and online systems. The result is a team that understands every aspect of FM measurement and analysis. Andrew specialises in internet development and database technologies. In a successful, 16-year career, he has worked for clients as diverse and prestigious as Marks and Spencer, Buckingham Palace, BBC, Mazda, ASDA/Walmart, House...

5

Facilities Management – Benchmarking Satisfaction Against Index Data

http://www.facilitiesanalysis.com/benchmarking.aspx

Getting Your Survey Underway. Facilities Management Benchmarking: the FM Quality Index. Measuring user satisfaction is an essential part of any good Facilities Management regime. But unless you benchmark against like-for-like results from other comparable sites, how much do your satisfaction scores really mean? Understand how your performance compares with the best in the industry. Evaluate the true performance of contractors and service teams. Identify priority areas for improvement. Importantly, respon...

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Satisfying Surveys – Lucy Black’s piece in Septembers FMJ | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/2014/09/17/satisfying-survey-lucy-black-fmj

Facilities Management Benchmarking and Surveys. Satisfying Surveys – Lucy Black’s piece in Septembers FMJ. Satisfying Surveys – Lucy Black’s piece in Septembers FMJ. September 17, 2014. September 17, 2014. Read the article in the September FMJ. FMQI features in August 2014 edition of Facilities Management. Career Ladder – Lucy Black’s career in facilities management →. You are reading the latest news and articles from Facilities Analysis. And the FMQ Index. Please visit the main website.

news.facilitiesanalysis.com news.facilitiesanalysis.com

June | 2015 | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/2015/06

Facilities Management Benchmarking and Surveys. Comparing and learning from the best. June 4, 2015. June 8, 2015. We have been thinking about what we can do; it isn’t possible to have his wonderful Devon soil, but we can make sure we don’t skimp on manure. We cannot spend the same amount of time but we can make sure our efforts are focused. And we are thinking about how we can construct wind protection to help our young plants face the gales coming off the Atlantic. And the FMQ Index.

news.facilitiesanalysis.com news.facilitiesanalysis.com

facilities management | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/tag/facilities-management

Facilities Management Benchmarking and Surveys. Posts tagged facilities management. March 6, 2015. March 6, 2015. Our Director Lucy Black. Recently visited the iconic Titanic Belfast building. Here. Is her article published in February 2015’s. About the building and facilities services, where a great customer experience is provided. You are reading the latest news and articles from Facilities Analysis. And the FMQ Index. Please visit the main website. Comparing and learning from the best.

news.facilitiesanalysis.com news.facilitiesanalysis.com

benchmarking | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/tag/benchmarking

Facilities Management Benchmarking and Surveys. Comparing and learning from the best. June 4, 2015. June 8, 2015. We have been thinking about what we can do; it isn’t possible to have his wonderful Devon soil, but we can make sure we don’t skimp on manure. We cannot spend the same amount of time but we can make sure our efforts are focused. And we are thinking about how we can construct wind protection to help our young plants face the gales coming off the Atlantic. And the FMQ Index.

news.facilitiesanalysis.com news.facilitiesanalysis.com

facman | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/tag/facman

Facilities Management Benchmarking and Surveys. The frustration of forms. January 29, 2015. Yet again I am confronted with a form that doesn’t really work for me. I am left wondering if the people designing these forms actually do a few practice runs with them, pretending that they are different people, living in different places and with varied abilities? You are reading the latest news and articles from Facilities Analysis. And the FMQ Index. Please visit the main website. The frustration of forms.

news.facilitiesanalysis.com news.facilitiesanalysis.com

LucyBlack | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/author/lucy769

Facilities Management Benchmarking and Surveys. Articles posted by LucyBlack. FMQI features in August 2014 edition of Facilities Management. September 8, 2014. March 6, 2015. The FMQI is featured in the August 2014 edition of. Which considers various FM benchmarking tools and how they can help drive up service levels and value for money. Read the full article here. You are reading the latest news and articles from Facilities Analysis. And the FMQ Index. Please visit the main website.

news.facilitiesanalysis.com news.facilitiesanalysis.com

FMQI features in August 2014 edition of Facilities Management | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/2014/09/08/fmqi-features-in-august-2014-edition-of-facilities-management

Facilities Management Benchmarking and Surveys. FMQI features in August 2014 edition of Facilities Management. FMQI features in August 2014 edition of Facilities Management. September 8, 2014. March 6, 2015. The FMQI is featured in the August 2014 edition of. Which considers various FM benchmarking tools and how they can help drive up service levels and value for money. Read the full article here. Do we only compete with people in the same class as ourselves? And the FMQ Index. The frustration of forms.

news.facilitiesanalysis.com news.facilitiesanalysis.com

November | 2014 | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/2014/11

Facilities Management Benchmarking and Surveys. Customer service cut to the bone. November 3, 2014. I’ve just spent the weekend as a tourist in London, when my brothers and I took our elderly mum to London, to visit 2 exhibitions and see the stunning poppies at the Tower of London. I was left thinking about the impact of building facilities and staffing on us as customers. And the impact of user satisfaction on the core business? You are reading the latest news and articles from Facilities Analysis.

news.facilitiesanalysis.com news.facilitiesanalysis.com

fmqindex | Facilities Management Benchmarking & Surveys

https://news.facilitiesanalysis.com/author/fmqindex

Facilities Management Benchmarking and Surveys. Articles posted by fmqindex. Comparing and learning from the best. June 4, 2015. June 8, 2015. We have been thinking about what we can do; it isn’t possible to have his wonderful Devon soil, but we can make sure we don’t skimp on manure. We cannot spend the same amount of time but we can make sure our efforts are focused. And we are thinking about how we can construct wind protection to help our young plants face the gales coming off the Atlantic. And then ...

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