goodserviceproject.blogspot.com

The Good Service Project

Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

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The Good Service Project | goodserviceproject.blogspot.com Reviews

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Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

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5 from the customer

6 about me

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8 jeremy

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The Good Service Project | goodserviceproject.blogspot.com Reviews

https://goodserviceproject.blogspot.com

Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

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goodserviceproject.blogspot.com

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The Good Service Project: Serving the Server with Tactics & Strategy

http://www.goodserviceproject.blogspot.com/2011/02/serving-server-with-tactics-strategy.html

Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

2

The Good Service Project: Great Expectations

http://www.goodserviceproject.blogspot.com/2011/02/great-expectations.html

Feb 14, 2011. WHAT IS “ GOOD SERVICE. Is meeting or exceeding guest expectations. Perhaps, but deceptively so, because management of guest expectations is a subtle and difficult art that starts at the birth of any hospitality concept. As a professor of hospitality, I often ask students if McDonald’s. Can provide better service than a high-end restaurant like the French Laundry. In California, or if a Four Seasons Hotel. Is inevitably better than any Motel 6. That link is the best I could do! If a menu in...

3

The Good Service Project: February 2011

http://www.goodserviceproject.blogspot.com/2011_02_01_archive.html

Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

4

The Good Service Project: How the Good Service Project Works

http://www.goodserviceproject.blogspot.com/2011/02/how-good-service-project-works.html

Feb 9, 2011. How the Good Service Project Works. An ever-expanding list of professionals in the hospitality industry will receive the following email. As their responses come back, we will post them with analysis and a brief biography of the respondent. You are receiving this email because we want to hear from you! Please respond to the following two questions with as much length or brevity as you see fit and we will add your responses to the database at. What is the definition of "Good Service? There wa...

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goodserviceproject.blogspot.com

The Good Service Project

Feb 20, 2011. Serving the Server with Tactics and Strategy. WHAT IS “GOOD SERVICE”? Good service is the. Culmination of an organization's tactics and strategy. To best address their customer’s needs. It goes beyond a friendly face or speedy delivery of an order. It involves an organization that:. Provides resources (hiring, facilities and equipment to name a few) focused on customer needs;. Trains employees on an on-going basis on customer service standards;. What is working and what is not. For instance...

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Good Service Rocks

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