Pointel is a CRM solution provider and Genesys developer. We are CTI consultants and offer call center CRM solutions. We understand customer facing business processing better than everyone, and thus deliver fabulous CRM software applications.
http://www.gopointel.com/
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CRM Solution Provider | Genesys Developer | CTI Consultants | Call Center CRM Solutions | CRM Software Applications | gopointel.com Reviews
https://gopointel.com
Pointel is a CRM solution provider and Genesys developer. We are CTI consultants and offer call center CRM solutions. We understand customer facing business processing better than everyone, and thus deliver fabulous CRM software applications.
gopointel.com
Genesys Production Support | Genesys Custom Desktop | Genesys CRI Assistance | Genesys Post Production Support
http://www.gopointel.com/ser_ongoing.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Maintenance and Support of Genesys Solution. Benefits of support model:. Full time on-site dedicated resource. Extended hours support through pager and cell phone. Access to pool of Genesys experts. Routine maintenance tasks like log maintenance, applying security and OS patches. Making required regular configuration (CME) and application settings. Work on enhancement requests to provide additional features.
CTI Consultants | CTI Integration | Genesys CTI Help | Computer Telephony Integration CTI | GVP Application Development | CRM CTI Integration
http://www.gopointel.com/ser_cti.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Genesys Voice Platform (GVP):. Pointel has done numerous GVP implementations from provisioning to performance tuning. Pointel has performed GVP - Sizing, Installation (Installing dialogic boards, GVP- EE and GVP-NE), Voice application development, GVP dialog level reporting (Custom reporting), integration with legacy applications like AS/400, Mainframe and other back office systems to enable voice self-service. Genesys Routing Solution (ERS and NRS):.
CRM Customer Services | CTI Genesys Customer Services
http://www.gopointel.com/customers.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Pointel provides support and services to fortune 1000 companies. Click here to download CaseStudy.pdf.
WFM Services | WorkForce Management | Genesys Desktop Solution | Genesys Routing Solution | VXML Application Development
http://www.gopointel.com/ser_gwfm.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. WFM Voice Self Service can be deployed either in enterprise premises or hosted in a service provider's network. If the client is a Genesys Voice Platform customer they can run WFM Voice Self Service on Genesys Voice Platform in addition to other self-service applications. If the client is not a Genesys Voice Platform customer, they have an option to either buy Genesys Voice Platform or host the application in a service provider network. Contact centers ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.gopointel.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
TOTAL PAGES IN THIS WEBSITE
14
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.esupportexperts.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.myautohelp.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.esupportexpert.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.cimtree.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.qualsupport.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.intelesupport.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.supportaxis.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.genesysservice.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.gotouchpoint.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
Genesys Softphone | Computer Telephony Integration | Computer Telephony Integration System | Computer Telephony Integration Software
http://www.myindiaroad.com/ctisub.htm
Phone: 732 744 0440. Email : Contact@goPointel.com. Statistics and survey shows that Agents/Customer Service Professionals can save considerable amount of talk time, if the caller information is presented along with call as screen-pop. This not only improves Customer satisfaction because they don't have to repeat the information entered on VRU/IVR, but also helps to realize Return on Investment (ROI) on CTI. Agent/Customer Service Professional friendly and intuitive toolbar. Provides limited ability for ...
TOTAL LINKS TO THIS WEBSITE
27
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CRM Solution Provider | Genesys Developer | CTI Consultants | Call Center CRM Solutions | CRM Software Applications
America First is pleased with the Internet Contact Center and Secure email system implemented by Pointel. Pointel is a CTI/CRM solutions provider and systems integrator. Pointel specializes in implementation, customization, integration and version upgrades of Genesys, Clarify and Siebel products. Pointel also offers unique on-site and on demand support offerings. Pointel is recognized as the experts in CTI/CRM implementation and is an end to end CTI/CRM solution provider. Watch rolex replica uk.
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