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Customer Engagement Consulting | New York, Connecticut & New Jersey

Grazian specializes in helping companies transform their critical customer and employee interactions into top-notch experiences that boost revenue, ignite engagement and drive customer retention

http://www.grazianoassoc.com/

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CONTACTS AT GRAZIANOASSOC.COM

Graziano Associates, LLC

Denise Graziano

857 Post●●●●●●●●Ste. 150

Fai●●●eld , Connecticut, 06824

United States

1.20●●●●0195
in●●@grazianoassoc.com

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Graziano Associates, LLC

Denise Graziano

857 Post●●●●●●●●Ste. 150

Fai●●●eld , Connecticut, 06824

United States

1.20●●●●0195
in●●@grazianoassoc.com

View this contact

Graziano Associates, LLC

Denise Graziano

857 Post●●●●●●●●Ste. 150

Fai●●●eld , Connecticut, 06824

United States

1.20●●●●0195
in●●@grazianoassoc.com

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Customer Engagement Consulting | New York, Connecticut & New Jersey | grazianoassoc.com Reviews
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Grazian specializes in helping companies transform their critical customer and employee interactions into top-notch experiences that boost revenue, ignite engagement and drive customer retention
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Customer Engagement Consulting | New York, Connecticut & New Jersey | grazianoassoc.com Reviews

https://grazianoassoc.com

Grazian specializes in helping companies transform their critical customer and employee interactions into top-notch experiences that boost revenue, ignite engagement and drive customer retention

INTERNAL PAGES

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1

Graziano Associates

http://grazianoassoc.com/news

Why Customer Loyalty Programs Often Fail Before They Begin. August 25, 2016. Connecting the Dots between CX and EX. To create customer enthusiasm that leads to brand loyalty and brand ambassadors, your employees have to feel that enthusiasm first. Brand ambassadorship begins. In fact, creating a positive employee experience (EX) is essential to creating a positive customer experience (CX). Given those stats, it should be clear that employee engagement or EX should be as much as a priority as CX. Thus, ma...

2

Case Studies - Graziano Associates

http://grazianoassoc.com/case-studies

857 Post Road Suite 150 Fairfield, CT 06824-6041 Phone: 203 254 0195 Fax: 203 254 9349. 2016 Graziano Associates, LLC.

3

Customer Care and Social Media - Graziano Associates

http://grazianoassoc.com/customer-care-and-social-media

Customer Care and Social Media. August 3, 2015. 50 Ways to Better Serve Clients. Don't Drive Clients Away Infographic. 857 Post Road Suite 150 Fairfield, CT 06824-6041 Phone: 203 254 0195 Fax: 203 254 9349. 2016 Graziano Associates, LLC.

4

9 Critical Churn Triggers That Can Derail Customer Experience (CX) - Graziano Associates

http://grazianoassoc.com/9-critical-churn-triggers-that-can-derail-customer-experience-cx

9 Critical Churn Triggers That Can Derail Customer Experience (CX). July 24, 2015. As part of creating CX strategies for our clients, I identified nine areas that must be routinely assessed to maintain a positive customer experience and growth. Of the nine areas, some are more obvious than others. The less obvious ones pose the most danger to a company if left unchecked. The result is lost growth and revenue. Below are the nine Critical Churn Triggers :. 1 Perception and Perspective. 5 Value over Price.

5

Clients - Graziano Associates

http://grazianoassoc.com/clients

857 Post Road Suite 150 Fairfield, CT 06824-6041 Phone: 203 254 0195 Fax: 203 254 9349. 2016 Graziano Associates, LLC.

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Client Relationship Mastery

http://clientrelationshipmastery.com/2015/02

Archive for February, 2015. Happy Customers and Happy Employees — Are They Related? February 26th, 2015. Http:/ www.business2community.com/customer-experience/linking-employee-engagement-customer-satisfaction-01153423. CX Success Requires Comprehensive View. February 20th, 2015. 5 Ways CX Impacts Every Industry. February 18th, 2015. Industry examples of the impact of CX. In the 2014 National Underwriter Broker Survey, when working with insurance companies, brokers cited that what they valued most was eas...

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Client Relationship Mastery

http://clientrelationshipmastery.com/video

80% of your future profits will come from just 20% of your existing customers. Are you doing all you can to make sure your clients stay with you for the long term? Did you know there is a shift happening in the area of client relationships and client retention? You may think you are familiar with CRM, short for client relationship management, but CRM has simply become synonymous with software to manage client contacts. That does not serve clients or help build relationships with them. I say Once a Client...

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Client Relationship Mastery

http://clientrelationshipmastery.com/the-rise-of-influencer-marketing

The Rise of Influencer Marketing. April 14th, 2015. Time to get your clients to spread the good word! Word of mouth marketing can easily be amplified through social media. According to the article below, harnessing social media as a marketing tool is on the rise. When brand managers use social media in their marketing strategy, they see greater campaign success and spend less marketing dollars. For more details, the full article is below:. Http:/ www.entrepreneur.com/article/244323.

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Client Relationship Mastery

http://clientrelationshipmastery.com/2015/01

Archive for January, 2015. Easy Steps to Gain Your Clients’ Loyalty. January 26th, 2015. The article below gives 6 suggestions for keeping clients happy. Most importantly, set clients’ expectations properly so you always deliver on what you have promised. Also, find ways to thank your clients, keep in touch to learn updates about their business and reach out to contacts whom have left your client company for new opportunities. For additional tips and details, see the full article below:. I am excited to ...

clientrelationshipmastery.com clientrelationshipmastery.com

Client Relationship Mastery

http://clientrelationshipmastery.com/2014/11

Archive for November, 2014. The New Face of the HR Director. November 19th, 2014. According to a 2014 Deloitte survey, business and HR leaders believe that employee retention and engagement are important issues. Some younger employees are more motivated by flexibility and are focused on results. To respond to the changes in the business landscape, HR Directors have taken on more strategic roles in ensuring that employees are engaged and growing in their careers. The full article is below:. When we find g...

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Client Relationship Mastery

http://clientrelationshipmastery.com/why-empowering-your-team-makes-you-stronger-lessons-learned-as-a-travel-softball-coach

Why Empowering your Team Makes You Stronger Lessons Learned as a Travel Softball Coach. June 2nd, 2016. Since May was Stroke Awareness Month, I am reviving a 2013 post to help spread awareness of stroke symptoms. I am thankful to report that Eric has made a full recovery. 8230; and F.A.S.T. information you should learn during Stroke Awareness Month. If you saw a stroke, would you recognize it? Act FA.S.T. Call 911 (see more below). Think 12 year old girls can’t help you learn about business? So I encoura...

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Client Relationship Mastery

http://clientrelationshipmastery.com/2015/05

Archive for May, 2015. Benefits of Positive Employee Experience (EX). May 27th, 2015. Revenue. Retention. Referrals. Repeat Business. Every interaction you have with a customer, client, or employee either undermines or enhances these key performance indicators. Studies show that when employees have a positive employee experience (EX), they are more productive, generate more revenue, and stay with employers for longer periods of time. 1) Have great managers in place,. 2) Hire talented employees,. Below ar...

clientrelationshipmastery.com clientrelationshipmastery.com

Client Relationship Mastery

http://clientrelationshipmastery.com/2015/03

Archive for March, 2015. The Power of Having a Corporate Brand. March 31st, 2015. Http:/ www.entrepreneur.com/article/243704. Traits of Effective Leaders. March 30th, 2015. Strong leadership makes a huge impact on organizations. The article below cites 12 essential behaviors that strong leaders exhibit. Some traits speak to their personality, others to their skills and passion. Great leaders inspire everyone with whom they interact. To read the full article, click below:. Strong Branding and CEOs. When b...

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The Archive contains approx. 850,000 slides in various formats, subdivided into different topics. The Archives is constituted not only by thowsands and thousands of pictures taken by Graziano Arici but also by many acquired archives since '40's to '70's and other important historical acquisitions. The Archives are organized in 280.000 files. The portrait gallery contains many thousands figures from the international world of art, culture, music and performance since '40's to now.

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Suzannne and the Elders" 2013. Venice Oil Field" 2010. From "Als der Kind Kind war" 2009. From "Les iris de Van Gogh" 2002. From "40 women" 1995-2000. Bellissima, La Ciotat 2013. Per Andrea Zanzotto, Venezia 2011. Still Life, Biennale di Venezia 2011. Posa d'Artista, Venezia 2010. Il Volto delle Parole, 2010. Archivio Graziano Arici, Venezia 2009. Bellissima, Venezia 2006. Memorie sottratte al Tempo, Genova. Graziano Arici, Palazzo Farnese Ortona 2002. Visages du Cinema, Montpellier 2002.

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Watercolors & Prints By Joe Graziano

View Watercolors by Artist Joe Graziano and purchase high-quality prints. Click Here to visit the print gallery. All Images and Content are the property of Joe Graziano, Artist, and may not be reproduced without the permission of the artist.

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Customer Engagement Consulting | New York, Connecticut & New Jersey

That drive revenue,retention and brand image. We provide the power of a clear strategic path. Where insight meets action and implementation. We take a direct, decisive approach to assess and identify your needs and align them with your goals. We then co-create with you a customized, actionable solution that we can either implement for you or recommend how to achieve best results. EX – CX. Graziano Associates has been featured in:. Revenue. Retention. Referrals. Repeat Business. Every inte...

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Graziano Associates

GA is passionate about helping clients achieve goals:. With targeted sales and marketing messaging,. Client retention, customer experience, trade show success. Need help supporting your case for investment in your company's customer and employee experience? Sign up here to receive our Top 10 Stats. Resource to strengthen your presentation. End-to-end Marketing and Promotions That Get Results. Your goals become ours, plain and simple. Keep your clients for the long term. Some niches we serve:. Two Types o...

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Graziano Azzalin - Più Veneto per il Polesine

Consigliere regionale PD Veneto. Più Veneto per il Polesine. Io scelgo graziano perchè. Ponte sul Po, Corazzari non è credibile nell’attaccare Anas. Gli ricordo che quando la Giunta ha ceduto il controllo di Veneto Strade, non ha aperto bocca. Corazzari la smetta di fare l’assessore di lotta e di governo, è un comportamento ridicolo e irrispettoso nei confronti dei cittadini. Zaia ha un concetto tutto suo di trasparenza. Perlomeno si metta d’accordo con i suoi uffici sulle risposte da dare. Ci vuole magg...

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Joe, Ashley, Owen, & Mason

Joe, Ashley, Owen, and Mason. Saturday, September 24. Oh, the Boat. This is probably a story that would be best told by Joe but here's my version! We prayed for a long time before purchasing a new boat for Joe, I mean our family! Joe's heart was truly in the right place! He has sacrificed all of his wants for soooo long! So, as you see in the top picture we believed that was the boat for our family. But our sweet Owen! He was the BEST! We did get home-eventually. We found our way and the rain didn't ...

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