clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/2015/02
Archive for February, 2015. Happy Customers and Happy Employees — Are They Related? February 26th, 2015. Http:/ www.business2community.com/customer-experience/linking-employee-engagement-customer-satisfaction-01153423. CX Success Requires Comprehensive View. February 20th, 2015. 5 Ways CX Impacts Every Industry. February 18th, 2015. Industry examples of the impact of CX. In the 2014 National Underwriter Broker Survey, when working with insurance companies, brokers cited that what they valued most was eas...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/video
80% of your future profits will come from just 20% of your existing customers. Are you doing all you can to make sure your clients stay with you for the long term? Did you know there is a shift happening in the area of client relationships and client retention? You may think you are familiar with CRM, short for client relationship management, but CRM has simply become synonymous with software to manage client contacts. That does not serve clients or help build relationships with them. I say Once a Client...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/the-rise-of-influencer-marketing
The Rise of Influencer Marketing. April 14th, 2015. Time to get your clients to spread the good word! Word of mouth marketing can easily be amplified through social media. According to the article below, harnessing social media as a marketing tool is on the rise. When brand managers use social media in their marketing strategy, they see greater campaign success and spend less marketing dollars. For more details, the full article is below:. Http:/ www.entrepreneur.com/article/244323.
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/2015/01
Archive for January, 2015. Easy Steps to Gain Your Clients’ Loyalty. January 26th, 2015. The article below gives 6 suggestions for keeping clients happy. Most importantly, set clients’ expectations properly so you always deliver on what you have promised. Also, find ways to thank your clients, keep in touch to learn updates about their business and reach out to contacts whom have left your client company for new opportunities. For additional tips and details, see the full article below:. I am excited to ...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/2014/11
Archive for November, 2014. The New Face of the HR Director. November 19th, 2014. According to a 2014 Deloitte survey, business and HR leaders believe that employee retention and engagement are important issues. Some younger employees are more motivated by flexibility and are focused on results. To respond to the changes in the business landscape, HR Directors have taken on more strategic roles in ensuring that employees are engaged and growing in their careers. The full article is below:. When we find g...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/why-empowering-your-team-makes-you-stronger-lessons-learned-as-a-travel-softball-coach
Why Empowering your Team Makes You Stronger Lessons Learned as a Travel Softball Coach. June 2nd, 2016. Since May was Stroke Awareness Month, I am reviving a 2013 post to help spread awareness of stroke symptoms. I am thankful to report that Eric has made a full recovery. 8230; and F.A.S.T. information you should learn during Stroke Awareness Month. If you saw a stroke, would you recognize it? Act FA.S.T. Call 911 (see more below). Think 12 year old girls can’t help you learn about business? So I encoura...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/2015/05
Archive for May, 2015. Benefits of Positive Employee Experience (EX). May 27th, 2015. Revenue. Retention. Referrals. Repeat Business. Every interaction you have with a customer, client, or employee either undermines or enhances these key performance indicators. Studies show that when employees have a positive employee experience (EX), they are more productive, generate more revenue, and stay with employers for longer periods of time. 1) Have great managers in place,. 2) Hire talented employees,. Below ar...
clientrelationshipmastery.com
Client Relationship Mastery
http://clientrelationshipmastery.com/2015/03
Archive for March, 2015. The Power of Having a Corporate Brand. March 31st, 2015. Http:/ www.entrepreneur.com/article/243704. Traits of Effective Leaders. March 30th, 2015. Strong leadership makes a huge impact on organizations. The article below cites 12 essential behaviors that strong leaders exhibit. Some traits speak to their personality, others to their skills and passion. Great leaders inspire everyone with whom they interact. To read the full article, click below:. Strong Branding and CEOs. When b...
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