shoppros.ca
BDC | ShopPros
http://www.shoppros.ca/bdc
A Business Development Center or BDC, refers to a call-center staffed with professional customer service representatives to handle both incoming and outgoing calls for your shop. Progressive shop owners today understand the importance of providing an incredible customer experience. They understand that future sales and customer retention are largely based on the experiences their clients have with the front counter. Most unhappy customers don’t bother to complain, but simply take their business elsewhere.
shoppros.ca
Team | ShopPros
http://www.shoppros.ca/meet-shoppros
We are passionate about helping shop owners find success in their businesses. Harry Cousins is a ShopPros founding member and business lead for the organization. Well known to the North American aftermarket, Harry also founded Pace Auto Systems and was the driving force behind the creation of the award winning Certigard franchise that operated in Canada for over twenty years. Connie was the bookkeeper and office manager for her family-owned business, Meadowvale Auto Repair Specialists in Mississauga, Ont...
shoppros.ca
BusinessBuilder | ShopPros
http://www.shoppros.ca/businessbuilder
Our unique and exclusive shop performance and coaching software. BusinessBuilder, is our unique planning and coaching software which acts as the control panel for your business. It integrates seamlessly with your shop management system and delivers functionality that is not otherwise available to auto repair shops owners. Here’s how it works:. 2 Survey and Action Plan. 3 Planning and Implementation. 4 Control and Communications. Once the plan or course has been plotted, BusinessBuilder acts like a contro...