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Principal: Libby Hanna, Ph.D. Usability research and consulting services for the computer industry. Services enhance product intuitiveness, comfort, and satisfaction. Full range of research techniques to ensure customer attraction and loyalty. Product experience includes hardware, search engines, intranet sites, creativity applications, e-commerce, and games. Expert for kids' products too! Experienced in accessibility research with people who are blind, deaf, or with limited mobility.

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Hanna Research & Consulting, LLC

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Principal: Libby Hanna, Ph.D. Usability research and consulting services for the computer industry. Services enhance product intuitiveness, comfort, and satisfaction. Full range of research techniques to ensure customer attraction and loyalty. Product experience includes hardware, search engines, intranet sites, creativity applications, e-commerce, and games. Expert for kids' products too! Experienced in accessibility research with people who are blind, deaf, or with limited mobility.
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Home | hannaresearch.com Reviews

https://hannaresearch.com

Principal: Libby Hanna, Ph.D. Usability research and consulting services for the computer industry. Services enhance product intuitiveness, comfort, and satisfaction. Full range of research techniques to ensure customer attraction and loyalty. Product experience includes hardware, search engines, intranet sites, creativity applications, e-commerce, and games. Expert for kids' products too! Experienced in accessibility research with people who are blind, deaf, or with limited mobility.

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http://www.hannaresearch.com/testimonials.htm

The following statements are selected testimonials from clients. Microsoft references are available on request. Director of Program Management @ PictureIQ Corporation. 505 Fifth Avenue South, Suite 350 Seattle, WA 98104. Principal, Cognetics Corporation. Director of Web Production, Starbucks Coffee Company. Senior Product Manager, Apex Learning, Inc. Contact me at libbyh@earthlink.net. Content 2001 Hanna Research and Consulting. Last modified: November 21, 2004.

2

Hannaresearch Services Page

http://www.hannaresearch.com/services.htm

Starting a usability project:. The first step in any usability project is to meet and discuss the current stage of the product and usability needs. As we discuss what kind of information best fits these needs, we formulate a set of focus questions to determine what kind of data we want to gather. See the Sample Proposal. For examples of focus questions. Usability or Heuristic review. Iterative or stand-alone usability testing:. Off-site discount usability test. Off-site laboratory usability test. I work ...

3

Hannaresearch Products Page

http://www.hannaresearch.com/experience.htm

Experience with general products. Experience with kids' products. Experience with general products. Clients include Microsoft, Hewlett-Packard, Starbucks, Zillow, Apex Learning, and PictureIQ for products targeted to general consumers, teachers, software developers, IT professionals, and businesspeople. Page to learn more about these techniques. Experience with kids' products. Clients include Microsoft, Scholastic, CTB/McGraw-Hill, and Cognetics for products targeted to 2-year-olds through teenagers.

4

Hannaresearch Service 2

http://www.hannaresearch.com/issueslist.htm

Notes about this sample issues list:. I deliver a usability issues list to clients 1 to 2 days after testing or review work ends. These are the basic research findings that teams can begin to act on before a final report (if desired) arrives. Final reports include the issues lists as well as details of the methodology and discussion of results. Key Usability Issues and Design Recommendations. Usability issues are listed according to their severity. The severity of each issue is rated as follows:. They di...

5

Hannaresearch Service 1

http://www.hannaresearch.com/proposal.htm

Notes about this sample proposal:. I deliver a proposal to the client at least a week before testing starts, to give the team time to review and adjust the test design. The details in this sample are drawn from several different projects. In an actual proposal, focus questions and tasks would be more numerous and more specific. This example represents an evaluation of a company web site. Six participants will perform structured tasks using the web site and then evaluate the site. Do they feel like the si...

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Principal: Libby Hanna, Ph.D. Usability research and consulting services for the computer industry. Services enhance product intuitiveness, comfort, and satisfaction. Full range of research techniques to ensure customer attraction and loyalty. Product experience includes hardware, search engines, intranet sites, creativity applications, e-commerce, and games. Expert for kids' products too! Experienced in accessibility research with people who are blind, deaf, or with limited mobility.

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