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Home | BroadNet Communications

Not signed in sign in now. Knowledge Base - FAQ. Welcome to the BroadNet ServiceDesk Portal. From here you can request a sales callback, report a fault or request general help and support. Before you log a ticket, please ensure you have the following information ready:. Your invoice reference if applicable. Your email address and number for us to contact you. Your BroadNet handset IMEI if relating to a handset, this can be found by going to the phone app and typing *#06#. Logging in ….

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Not signed in sign in now. Knowledge Base - FAQ. Welcome to the BroadNet ServiceDesk Portal. From here you can request a sales callback, report a fault or request general help and support. Before you log a ticket, please ensure you have the following information ready:. Your invoice reference if applicable. Your email address and number for us to contact you. Your BroadNet handset IMEI if relating to a handset, this can be found by going to the phone app and typing *#06#. Logging in ….
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Home | BroadNet Communications | help.broadnet.systems Reviews

https://help.broadnet.systems

Not signed in sign in now. Knowledge Base - FAQ. Welcome to the BroadNet ServiceDesk Portal. From here you can request a sales callback, report a fault or request general help and support. Before you log a ticket, please ensure you have the following information ready:. Your invoice reference if applicable. Your email address and number for us to contact you. Your BroadNet handset IMEI if relating to a handset, this can be found by going to the phone app and typing *#06#. Logging in ….

LINKS TO THIS WEBSITE

broadnet.systems broadnet.systems

Automatic Closing of Incidents

http://www.broadnet.systems/topics/332-automatic-closing-of-incidents

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. Automatic Closing of Incidents. Automatic Closing of Incidents. There are two ways to close an Incident. This is usually done by a Dispatch Operator however can also be done automatically as a result of “ CLEAR. 8221; status change from the handset when Dispatch is setup to operate this way.

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Force Handset Status

http://www.broadnet.systems/topics/335-force-handset-status

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. From the dispatch service, the operator can force the handset status of an operative to indicate their current status if they are too busy or otherwise unable to do so themselves. The operative is still free to set their own status – this function merely allows them to better focus on the task at hand.

broadnet.systems broadnet.systems

Creating an Incident

http://www.broadnet.systems/topics/323-creating-an-incident

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. This page will show the life cycle of an Incident. For now it shows how to assign an incident and will be expanded on. If you cannot see the help you require please raise a ticket on our help desk for assistance. Clicking on the “ Assign. Have been assigned to the Incident however only terminal1.

broadnet.systems broadnet.systems

Add Handset (limit reached)

http://www.broadnet.systems/topics/322-add-handset-limit-reached

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. Add Handset (limit reached). Add Handset (limit reached). As your organisation grow you may need to add more handsets but you could “Add Handset (limit reached)”… below is what to do. 8221; button (right of same screen) and update the “ Quantity requested. How can we help you?

broadnet.systems broadnet.systems

Re-opening an Incident

http://www.broadnet.systems/topics/333-re-opening-an-incident

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. If an Incident is closed by mistake it can be re-opened. First navigate to the screen which shows the historical database of the Incidents for your Organisation. For standard accounts this information is kept for 7 days. Click on the Incidents. Link in the menu found when logged in. How can we help you?

broadnet.systems broadnet.systems

Testimonials

http://www.broadnet.systems/topics/230-testimonials

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. The team at BroadNet have been excellent, they have first class products and second to none in technical support. Having tested and used our radio system, we can highly recommend this nationwide radio system to our private ambulance service colleagues. A B Medical Services (UK) Limited. Thanks for your help.

broadnet.systems broadnet.systems

Setting Up Your First Handset

http://www.broadnet.systems/topics/315-setting-up-your-first-handset

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. Setting Up Your First Handset(s). Setting Up Your First Handset(s). Do you have your first handset in your hand and now wondering the next step? Without being set up the handsets do not know the channels and users they need to be able to communicate with. Put your handset on charge and switch on. While you...

broadnet.systems broadnet.systems

PTT

http://www.broadnet.systems/topics/267-ptt

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. What is BroadNet PTT? What is BroadNet PTT? Any Distance - Anywhere. Our handsets can communicate with a single user or thousands at the same time via voice, text, or job requests on your own private and secure channels, through the power of 3G, 4G and Wifi connections. Don’t forget that if you have ...

broadnet.systems broadnet.systems

About Us

http://www.broadnet.systems/topics/235-about-us

0 items - Check out 0.00. Setting Up Your First Handset. Add Handset (limit reached). Setting the PTT button. Automatic Closing of Incidents. Adding a Note to an Incident. Removing an Assigned Handset. We are a UK registered company with over 15 years in the communications business starting out with standard VHF. Radios in the 90s now things have moved on and we have moved with it bringing you the very latest smart technology. We have thousands of happy customers who come to us first. How can we help you?

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help.broadnet.systems help.broadnet.systems

Home | BroadNet Communications

Not signed in sign in now. Knowledge Base - FAQ. Welcome to the BroadNet ServiceDesk Portal. From here you can request a sales callback, report a fault or request general help and support. Before you log a ticket, please ensure you have the following information ready:. Your invoice reference if applicable. Your email address and number for us to contact you. Your BroadNet handset IMEI if relating to a handset, this can be found by going to the phone app and typing *#06#. Logging in ….

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