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CXQuest Help – How can we help?

How can we help you today? Search by keyword or contact support. 12 Posts / 4 Categories. Getting Started in 5 Steps. CXQuest for Front Line teams. Collecting Data in CXQuest. Send manual engagement invitations.

http://help.cxquest.com/

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CXQuest Help – How can we help? | help.cxquest.com Reviews
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CXQuest Help – How can we help? | help.cxquest.com Reviews

https://help.cxquest.com

How can we help you today? Search by keyword or contact support. 12 Posts / 4 Categories. Getting Started in 5 Steps. CXQuest for Front Line teams. Collecting Data in CXQuest. Send manual engagement invitations.

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help.cxquest.com help.cxquest.com
1

News – CXQuest Help

http://help.cxquest.com/news

WordPress, Knowledge Base and Support Forum in One.

2

SMS Feedback – CXQuest Help

http://help.cxquest.com/knowledge-base/sms-feedback

Collect Engagement and Experience Records. February 3, 2016. Collect Engagement and Experience Records. Generate a SMS feedback number. One of the most convenient ways for customers to give you feedback is to respond to a SMS feedback invitation. You can setup such a process in selected countries. Go to. Http:/ www.help.cxquest.com/wp-content/uploads/2016/11/sms.mp4. Was this article helpful? Web Scan with Google Alerts.

3

Article – CXQuest Help

http://help.cxquest.com/knowledge-base

All of CXQuest is documented here. Getting Started in 5 Steps. CXQuest for Front Line teams. Collect Engagement and Experience Records. Collecting Data in CXQuest. Send manual engagement invitations. Have someone build a custom eform for you. Build Your Own Form.

4

eForms – CXQuest Help

http://help.cxquest.com/knowledge-base/eforms

Collect Engagement and Experience Records. February 2, 2016. Collect Engagement and Experience Records. EForms are electronic forms that you can use to collect survey data from your customers. In CXQuest you can create forms in 3 different ways:. Build your own ‘eForm’. You can build your own form in CXQuest. CXQuest’s form builder is a. Link to a Typeform. You can generate a form in an external form builder. Application and integrate it to CXQuest. Our form builder of choice. Shared vs Dedicated eForms.

5

Send manual engagement invitations – CXQuest Help

http://help.cxquest.com/knowledge-base/send-out-engagement-invtiations

Send manual engagement invitations. Send manual engagement invitations. March 6, 2016. Send out Manual Invitations. You can send out invitations manually. Or via automated invitations. Manual invitations are sent to a single customer in an ‘ad-hoc’ manner. To do so, go to the ‘routines/invitations menu item. Select the touchpoint you would like to collect the engagement for. Choose the channel the invitation should go out by. Choose the template that contains the invitation text and the link to the form.

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Support |

http://www.cxgroup.co/the-customer-experience-group/support

Here are the different ways that you can obtain support from CX Group. We will try to respond to all inquiries within 24 hours, unless your organization has signed different SLA agreements with us. You can also call or text us at 1 305 985 5550. Or at 65 315 83969. Look out for the chat window on the bottom of this screen or click on the ‘? 8217; inside CXQuest to launch a live agent support session. This is the best way of obtaining support from us: submit a ticket here.

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