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Overview - Helpmonks Developer Guides

http://developer.helpmonks.com/api/overview

Developer API ». Getting Started ». The Helpmonks API allows you to interact with your data stored in Helpmonks. You can, among many other methods, create a new conversation, update a conversation, create a customer record, create notes, interact with labels and search. API requests should be done towards https:/ (yoursubdomain).helpmonks.com/(apimethod). Please refer to the API documentation for the correct URL. To learn how to create your API key and authenticate towards the Helpmonks API.

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All the Helpmonks features for handling team email efficiently

https://helpmonks.com/features

Everything that empowers you. To become successful with customers. Collaborate on customer emails with embedded notes for you and your team to see. Additionally, create private notes for your eyes only. Using reminders, bring email conversations back to your attention when you want. Keep track of important conversations and at the same time be on your way to Inbox Zero. Keep your inbox organized and your customers happy. Always know who will reply by assigning emails to team members. Assign statuses to e...

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How Helpmonks Email management software works

https://helpmonks.com/email-management

Deliver customer happiness with. Powerful email management software. Helpmonks saves time by keeping your email communication organized. At a glance see how many emails are awaiting a reply. Organize and prioritize emails by assigning. Them to team members, archiving. Important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools. Start organizing team email how it should be. See a list of all the features. Workflows, automatica...

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Get news and tips for shared mailboxes, Team Emails and Customer Service Email Management

https://helpmonks.com/newsletter

Be the first to get news and announcements. About Helpmonks directly to your inbox. Our promise: We'll never share your email address or spam you! Manage communications of multiple email accounts through Helpmonks. Helpmonks helps you and your team to stay in sync. Always. Deliver great customer service. Helpmonks lets you reply to all emails in a personalized way, because customers shouldn't have to keep track of your case ID. Easy, quick and without any fuss. Hosted, cloud or on premise.

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Shared mailbox, Team Email, Email Management Software, Distribution List

https://helpmonks.com/tour

How Harry's Shared Mailbox went from Haphazard to Harmonious with Helpmonks. Harry is the Sales Lead of Sales Professional Inc. Harry has huge problem, emails to his team are currently arriving through a distribution list, and keeping track of who is to answer which email and when is laborious. Harry is very concerned because his sales team is not efficiently answering emails and are even missing out on sales opportunities! And simply sets up his team email account. Create a Shared Mailbox. On Helpmonks ...

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How Helpmonks Email management software works

https://helpmonks.com/seamless-integration

Helpmonks integrates seamlessly with. Your existing email platform. Works with your existing email providers. Helpmonks does not replace, it complements your current email client. Update conversations directly from your inbox. Execute commands simply by replying to emails. Harness the power of email commands to assign conversations to co-workers, set a reminder for yourself or embed internal notes for your team to collaborate on customer inquiries. All this from within your current email client. Thanks t...

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Anti Spam Policy - Helpmonks

https://helpmonks.com/anti-spam-policy

Helpmonks has a no tolerance spam policy. Spam means unsolicited communication to persons with whom our customers do not have a business relationship or who have not specifically requested (opted-in to) our customers’ mailings. To use our Services, you must agree to send only permission-based email. This means all recipients must have opted-in to receive communications from the sending entity. You may not use Helpmonks’s Services to:. Harvest emails from web sites. Procedure for Handling Complaints.

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Shared mailbox in Helpmonks organizes all your team email communication in one place

https://helpmonks.com/team-collaboration

A shared mailbox in Helpmonks organizes all. Your team email communication in one place. Pass the baton with ease. With internal notes and attachments the whole team can contribute. To embed important information directly into each email. No more having team members search the shared drive for elusive documents. All relevant information can be embedded in the email and visible to your team only, never the customer. Read more about email management in Helpmonks. What people say about Helpmonks. Helpmonks ...