help.hostingdifferent.com

Support : hostingDifferent helpDesk

How can we help you today? To submit a new ticket. How long have you been in business? How long will it take to process my order? Can you move my site from my previous host? Can you register/transfer a domain? Do you offer email services? See all 20 articles. How do I upgrade/downgrade my account? My account has been disabled. What do I do? What happens if I go over my bandwidth? Do you accept payment over the phone? How do I claim my credit under your 100% uptime guarantee? When will I be billed?

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How can we help you today? To submit a new ticket. How long have you been in business? How long will it take to process my order? Can you move my site from my previous host? Can you register/transfer a domain? Do you offer email services? See all 20 articles. How do I upgrade/downgrade my account? My account has been disabled. What do I do? What happens if I go over my bandwidth? Do you accept payment over the phone? How do I claim my credit under your 100% uptime guarantee? When will I be billed?

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Support : hostingDifferent helpDesk | help.hostingdifferent.com Reviews

https://help.hostingdifferent.com

How can we help you today? To submit a new ticket. How long have you been in business? How long will it take to process my order? Can you move my site from my previous host? Can you register/transfer a domain? Do you offer email services? See all 20 articles. How do I upgrade/downgrade my account? My account has been disabled. What do I do? What happens if I go over my bandwidth? Do you accept payment over the phone? How do I claim my credit under your 100% uptime guarantee? When will I be billed?

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help.hostingdifferent.com

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How long have you been in business? : hostingDifferent helpDesk

http://help.hostingdifferent.com/support/solutions/articles/30259-how-long-have-you-been-in-business-

How can we help you today? Enter your search term here. To submit a new ticket. How long have you been in business? Modified on: Sun, 15 Mar, 2015 at 12:46 PM. HostingDifferent has been open to the public since October 2012. Prior to that, we've been hosting friends and family since 2001 and opened up another successful hosting company, powerMonster.net, in February of 2008. Did you find it helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. We’ll also assume you agree...

2

Billing : hostingDifferent helpDesk

http://help.hostingdifferent.com/support/solutions/folders/64906

How can we help you today? Enter your search term here. To submit a new ticket. Do you accept payment over the phone? Unfortunately at this time, we are unable to accept payment over the phone. If you have some special circumstances, please open a support ticket and . Sun, 15 Mar, 2015 at 1:21 PM. How do I claim my credit under your 100% uptime guarantee? Fri, 5 Oct, 2012 at 9:57 AM. How to I get my money back under your money-back guarantee? Sun, 15 Mar, 2015 at 1:23 PM. Fri, 5 Oct, 2012 at 9:58 AM.

3

Do you offer email services? : hostingDifferent helpDesk

http://help.hostingdifferent.com/support/solutions/articles/30263-do-you-offer-email-services-

How can we help you today? Enter your search term here. To submit a new ticket. Do you offer email services? Modified on: Sun, 15 Mar, 2015 at 12:51 PM. At hostingDifferent, we believe that hosting and email are two separate entities and should be handled as such. We highly recommend Google Apps for Business. For all of your email needs. We will happily set up one of these accounts or any third-party email service for you. Just submit a ticket at our Help Desk. Did you find it helpful?

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Can you move my site from my previous host? : hostingDifferent helpDesk

http://help.hostingdifferent.com/support/solutions/articles/30261-can-you-move-my-site-from-my-previous-host-

How can we help you today? Enter your search term here. To submit a new ticket. Can you move my site from my previous host? Modified on: Sun, 15 Mar, 2015 at 12:49 PM. We will happily migrate the number of sites allowed on your plan for free. Migrations can be a tricky thing and we can only guarantee that files and databases are migrated. Any ftp/email/email accounts/email forwarders/etc may not (read: most likely will not) be transferred. And submit Support Ticket and we’ll get started on it right away!

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When will I be billed? : hostingDifferent helpDesk

http://help.hostingdifferent.com/support/solutions/articles/30284-when-will-i-be-billed-

How can we help you today? Enter your search term here. To submit a new ticket. When will I be billed? Modified on: Fri, 5 Oct, 2012 at 9:59 AM. All accounts are billed on your sign-up date either monthly or yearly depending on how your account is billed. Did you find it helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. We use cookies to try and give you a better experience in Freshdesk. Unless you choose to disable them altogether through your browser.

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hostingdifferent.com

Do you offer a service uptime guarantee? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/do-you-offer-a-service-uptime-guarantee

Of course we do! HostingDifferent guarantees that your site will be up and running 100% of the time.*. If not, for every hour of downtime, we will credit your account as follows:. WP Intro Accounts: 5% of your monthly fee. WP Plus Accounts: 10% of your monthly fee. WP Premium Accounts: 15% of your monthly fee. All DIY Accounts: 5% of your monthly fee. Please see our Terms of Service. For all of the details. Posted in: Commonly Asked Questions.

hostingdifferent.com

Do you blacklist any plugins? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/do-you-blacklist-any-plugins-2

We don’t necessarily blacklist any plugins; however, if we find that a plugin is a security-risk or increases the server load excessively, we may ask you to look for an alternative or uninstall it. Posted in: Managed WordPress Hosting.

hostingdifferent.com

What control panel do you use? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/what-control-panel-do-you-use

We use DirectAdmin. It’s a very powerful, light weight, and. Yet easy-to-use control panel that allows you complete control over your hosting space. Check out DirectAdmin. Posted in: DIY WordPress Hosting.

hostingdifferent.com

How do you handle WordPress and plugin upgrades? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/how-do-you-handle-wordpress-and-plugin-upgrades

We will happily upgrade your WordPress install or any plugin upon request. Please submit a ticket at our Help Desk. Posted in: DIY WordPress Hosting.

hostingdifferent.com

What forms of payment do you accept? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/what-forms-of-payment-do-you-accept

HostingDifferent accepts Visa, Mastercard, American Express, Discover, and PayPal. We use PayPal to process all of our payments, but you don’t have to have a PayPal account to use it. For your safety and security, hostingDifferent does not record or store your credit card information at all. Posted in: Commonly Asked Questions.

hostingdifferent.com

How do I move my WordPress site to hostingDifferent? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/how-do-i-move-my-wordpress-site-to-hostingdifferent

There are two ways to move your WordPress site to hostingDifferent. Log in to your existing WordPress site and under the Tools. Menu, choose Export. And make sure you select All Content. And then click on the Download Export File. Button and note where you save this file. Now log in to your new WordPress site on hostingDifferent. Delete all pages and posts and be sure to empty the trash. Go to the Tools. Menu and choose Import. Click on the WordPress. Link and in the popup, click Install Now. Button and ...

hostingdifferent.com

How long will it take to process my order? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/how-long-will-it-take-to-process-my-order

All new orders are processed manually. Once the order has been screened, we then begin installing WordPress and hostingDifferent’s pre-selected plugins and then configure your site for optimum performance. Once that has been completed, we will send you a Welcome Email with all of the pertinent hostingDifferent account information. This email is very important, so please save it in a safe place! Posted in: Commonly Asked Questions.

hostingdifferent.com

Do you blacklist any plugins? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/do-you-blacklist-any-plugins

We try not to, but if the plugin is a security risk or a resource hog (usually because it’s poorly written), we may have to prohibit it from our servers. However rare of an occurrence, if this should happen on your site, we will discuss options with you to find an alternate solution. We will never remove or disable a plugin without letting you know first. Posted in: DIY WordPress Hosting.

hostingdifferent.com

How long have you been in business? | We're hostingDifferent.--

http://hostingdifferent.com/faqs/how-long-have-you-been-in-business

HostingDifferent has been open to the public since October 2012. Prior to that, we’ve been hosting friends and family since 2001 and opened up another successful hosting company, powerMonster.net, in February of 2008. In August of 2010, powerMonster.net was sold so that we could focus on other endeavors, though we kept hosting friends and family privately under the hostingDifferent name. Posted in: Commonly Asked Questions.

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How can we help you today? To submit a new ticket. How long have you been in business? How long will it take to process my order? Can you move my site from my previous host? Can you register/transfer a domain? Do you offer email services? See all 20 articles. How do I upgrade/downgrade my account? My account has been disabled. What do I do? What happens if I go over my bandwidth? Do you accept payment over the phone? How do I claim my credit under your 100% uptime guarantee? When will I be billed?

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If you are the owner of this website, please contact your hosting provider: webmaster@help.hostiran.net. It is possible you have reached this page because:. The IP address has changed. The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions. For clearing your dns cache.

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