help.nicereply.com
Nicereply Knowledge BaseFAQ and support documentation for Nicereply
http://help.nicereply.com/
FAQ and support documentation for Nicereply
http://help.nicereply.com/
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Nicereply Knowledge Base | help.nicereply.com Reviews
https://help.nicereply.com
FAQ and support documentation for Nicereply
help.nicereply.com
Tips & Tricks - Nicereply Knowledge Base
http://help.nicereply.com/category/22-tips
Best practices and use cases with Nicereply in action. How to use Instant Ratings. Increase number of Ratings. 2016 Powered by Help Scout.
Ratings - Nicereply Knowledge Base
http://help.nicereply.com/category/20-product-features
All you need to setup your CSAT, NPS and CES rating surveys. Issue with Unknown Agent Ratings. Do Your Agents Rate Themselves? 2016 Powered by Help Scout.
Reporting - Nicereply Knowledge Base
http://help.nicereply.com/category/21-nicereply-api
Dashboard features, metrics definitions and reporting options. Export Ratings in CSV. Set Goals for your Team. Stay up to date with Notifications. 2016 Powered by Help Scout.
Integrations - Nicereply Knowledge Base
http://help.nicereply.com/category/19-integrations
Third party services that connect with Nicereply. Desk.com, Zendesk, SFDC and more. Setup integration with Intercom. Setup integration with OTRS. Setup integration with Zendesk. Setup integration with Desk.com. Setup integration with Freshdesk. Setup integration with TeamSupport. Setup integration with Live Agent. Setup integration with Salesforce. Setup integration with Best Practical. Setup integration with almost any Help Desk system. Setup integration with Kayako. Setup integration with Front.
Account Management - Nicereply Knowledge Base
http://help.nicereply.com/category/32-account-management
Managing your account, creating new users and billing. 2016 Powered by Help Scout.
TOTAL PAGES IN THIS WEBSITE
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Nicereply
http://www.nicereply.com/more/developer-api
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Welcome to Nicereply API reference. It will give you an intro to Nicereply. API and how to implement it into your project. Let's get started. Integrating Nicereply API into your project. Reuse prearranged script from our server. Create your own script. The acronym " API. How do I use the Nicereply API? API calls are available at. Http:/ www.nicereply.com/api/. API response is in form of a JSON. Each Company sig...
Customer Satisfaction Survey Built for Desk.com | Nicereply
http://www.nicereply.com/integration/desk-com
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Make customers happy. Really happy. With a customer satisfaction survey built for Desk.com. More robust but still simple. Measure Customer Satisfaction (CSAT). And CES 2.0. Embed survey in outbound email and find out how users feel about your customer service. Track your customer service quality, analyze received feedback and take actions. To improve team performance. Join leaders in customer happiness.
Customer Satisfaction Survey Built for Salesforce | Nicereply
http://www.nicereply.com/integration/salesforce
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Support every customer. Anytime. Anywhere. With customer satisfaction survey build for Salesforce. More robust but still simple. Measure Customer Satisfaction (CSAT). And CES 2.0. Embed survey in outbound email and find out how users feel about your customer service. Track your customer service quality, analyze received feedback and take actions. To improve team performance. Integrate Nicereply with Salesforce.
3rd Party Help Desk, CRM & Live Chat Integrations | Nicereply
http://www.nicereply.com/integration
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Choose from popular integrations. Or build your custom solution. Zapier is a web integration platform that allows you to connect popular web services together without having the skills of a developer. Nicereply integration with Zapier lets you easily automate tasks between 400 web apps. Learn more about Zaps. Get started with Nicereply API. Join leaders in customer happiness. Start 14-day free trial.
Customer Satisfaction Score (CSAT)| Nicereply
http://www.nicereply.com/product/customer-satisfaction-score
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Customer Satisfaction Score (CSAT). How well do you meet your customers’ expectations? How does it work? Ask for feedback on every important interaction. With your clients. It may be via email, chat or web page. On your service and collect additional answers on important questions. Of your customer service and take actions to make it even better. Keep track of customer ratings from CSAT. To build it from scratch.
Customer Happiness Awards 2014 by Nicereply
http://www.nicereply.com/blog/customer-happiness-awards-2014
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Customer Happiness Awards 2014. March 3, 2015. The award that recognize effort of the best businesses to provide an outstanding customer service. And the winner is…. Place – FreshBooks. See how FreshBooks did in 2014. Steve Bujouves, Director of Support, FreshBooks. Place – WPMU DEV. See how WPMU DEV did in 2014. Our team loves receiving great feedback from our members. 8211; Timothy Bowers, WPMU DEV. 8220;Nice...
Net Promoter Score (NPS) | Nicereply
http://www.nicereply.com/product/net-promoter-score
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Net Promoter Score ℠ (NPS). Get to know your customers and start building their loyalty. The One Number You Need to Grow. NPS sorts your customers into three categories: Promoters. Score 9-10), Passives. Score 7-8), and Detractors. NPS score is calculated using this formula:. NPS = %Promoters - %Detractors. Loyal customers and profits. Get to know your critics. How does it work? Start 14-day free trial. We use ...
Customer Happiness Stats | Customer Satisfaction Survey, NPS & CES
http://www.nicereply.com/more/customer-happiness-stats
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Monthly change: 90,585. Top 10 leaders in customer happiness. These teams reached the highest average score among companies using Nicereply. Rýchlepoistenie s.r.o. Ranking is calculated by sophisticated formula. Customers who erased more than 5 % of ratings in given period are excluded. Nicereply is a proud sponsor of Slovak Association of Frisbee.
Measuring Customer Satisfaction | Nicereply
http://www.nicereply.com/product/analytics-and-insights
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Analytics Built for Customer Service Managers. Everything relevant at your fingertips. Average rating and a total number of CSAT. Ratings including trends, charts, and histogram; will keep you up to date in a few seconds. Drill down stats per team, agent or time according to your needs. Who is the best? No goals = no direction. Act on negative feedback. Reports right into your inbox. Start 14-day free trial.
Customer Effort Score (CES 2.0) | Nicereply
http://www.nicereply.com/product/customer-effort-score
Customer Satisfaction Score (CSAT). Customer Effort Score (CES 2.0). Net Promoter Score (NPS). Make it easy to be your customer. Create effortless customer experience with Customer Effort Score™ 2.0. Customer Effort Score at your service. Ask your customers and get valuable feedback on where and how to improve your customer experience. Follow up with unhappy customers. Act on negative feedback immediately and prevent the bad reputation from spreading or even a loss of a client. How does it work? We use c...
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NFB Support Site – NFB Support Site
What is the National Film Board of Canada (NFB)? What is the NFB blog? How can I make a film with the NFB? How do I share videos? Which Internet browsers does NFB.ca support? Why can’t I find a particular NFB title on the site? I am having trouble logging in to NFB.ca. How do I change my profile information? Which payment methods do you accept? Can I share my account? My password is not working. I forgot my password. How do I purchase a downloadable film on NFB.ca? What is NFB Education? How can I search...
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Nicereply Knowledge Base
Third party services that connect with Nicereply. Desk.com, Zendesk, SFDC and more. All you need to setup your CSAT, NPS and CES rating surveys. Dashboard features, metrics definitions and reporting options. Modify Nicereply according to your company branding. Best practices and use cases with Nicereply in action. Managing your account, creating new users and billing. 2015 Powered by Help Scout.
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