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Salesforce Training and Onboarding | Training Events
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A Salesforce Admin's Resource. See better results from your live Salesforce training. 4 Scary Moments During Live Training (And Why You Shouldn't Fear Them). Posted by Jonathan DeVore. November 12, 2015 at 10:29 AM. But we don't need to panic. What usually causes us to second-guess ourselves is actually a natural part of teaching and learning. Here are four common moments that are scary and awkward when you're the prestenter, but shouldn't be. 2 Simple Activities to Help You Discover Your Procedures.
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Are you going to collapse like Brazil?
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A Salesforce Admin's Resource. See better results from your live Salesforce training. Are you going to collapse like Brazil? July 9, 2014 at 10:35 AM. I don't actually have cable ( see here to read why. So I couldn't watch the game between Brazil and Germany. But I figured it would be like most other soccer games - 90 minutes of running around with only 1 goal to show for it. And this video is pretty sad to watch. Could it be that one team was buoyed up by just two people? How strong is your team? When I...
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Onboard Your New Salesforce Users - Mini Course
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A Salesforce Admin's Resource. See better results from your live Salesforce training. Onboard Your New Salesforce Users - Mini Course. June 4, 2014 at 12:40 PM. The results are in - onboarding new Salesforce users is a frustrating experience. When I speak with Admins and Trainers, the most common issues I hear about include:. Users frequently input wrong data (or don't input any data). Admins and Trainers are overwhelmed by questions. The training is over. How the course is organized. Now it's Your Turn.
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Salesforce Training and Onboarding | Salesforce documentation tips
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A Salesforce Admin's Resource. See better results from your live Salesforce training. How To Write Documentation - Hire Somebody. Posted by Jonathan DeVore. October 7, 2014 at 10:37 AM. Documentation goes by many names:. Standard operating procedures (SOPs). And a few more. But to make things easier for me, I just call it documentation. And it's clear to me that organizations and teams no longer need to be convinced that having better documentation is important - that debate (if it ever existed) is over.
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Salesforce Training and Onboarding | Jonathan DeVore
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A Salesforce Admin's Resource. See better results from your live Salesforce training. Three Changes to Make to Your Salesforce Training Right Now. Posted by Jonathan DeVore. May 24, 2016 at 5:47 PM. Ready to run a training session for your co-workers? Well, before you fire up the Webex (or GoToWebinar/Joinme/ect.), see if you need to make any of these 3 changes to your material. If you're not sure, take advantage of our coaching service. 1) Ditch the detail. That's a bit of a joke, but it holds some truth.
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The d-Myth: Your Salesforce Documentation Will Not Improve Operations
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A Salesforce Admin's Resource. See better results from your live Salesforce training. The d-Myth: Your Salesforce Documentation Will Not Improve Operations. August 29, 2014 at 3:08 PM. There is something I like to call the d-myth. It's based off that book called e-myth (the myth that as long as you can make a great apple pie, you can run a successful apple pie business). To create an account in Salesforce will not change anything. Nor will 1,000 job aids that nobody ever reads. So don't just make one or ...
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Salesforce Training and Onboarding
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A Salesforce Admin's Resource. See better results from your live Salesforce training. Chunking Salesforce Information to Make It Easier For Your Attendees to Retain. Posted by Greg DeVore. October 16, 2015 at 8:00 AM. We've talked before about how our brains struggle to remember more than three to five things. We just aren't very good at remembering more than that. But our brains. Very good at chunking information. How to use Scenarios to Teach Business Processes. Posted by Jonathan DeVore. We couldn’t a...
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Salesforce Training and Onboarding | Live Training
http://sf.screensteps.com/topic/live-training
A Salesforce Admin's Resource. See better results from your live Salesforce training. 4 Scary Moments During Live Training (And Why You Shouldn't Fear Them). Posted by Jonathan DeVore. November 12, 2015 at 10:29 AM. But we don't need to panic. What usually causes us to second-guess ourselves is actually a natural part of teaching and learning. Here are four common moments that are scary and awkward when you're the prestenter, but shouldn't be. 3 Mistakes That Will Kill Your Live Salesforce Training Event.
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Let Your Learners Do it Wrong (In Fact, Tell Them to do it Wrong)
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A Salesforce Admin's Resource. See better results from your live Salesforce training. Let Your Learners Do it Wrong (In Fact, Tell Them to do it Wrong). July 18, 2014 at 8:00 AM. In training scenarios, we do everything exactly how it's supposed to be done. But maybe it would be better if we let our learners do it wrong. Some of the greatest lessons we ever learned growing up were when we made a mistake and felt the consequences - so why not recreate that during training? Have a pretend meeting where they...
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What's Holding You Back From Better Salesforce Training?
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A Salesforce Admin's Resource. See better results from your live Salesforce training. What's Holding You Back From Better Salesforce Training? June 11, 2014 at 12:25 PM. You know it, I know it, and your boss knows it - your new user training is basically a "check the box" activity. Nobody actually walks away from training able to do their job without further assistance (and a lot of it) from you or other co-workers. You don't actually know what new users need to do. Nobody knows what new users need to do.
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