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New To Vonage Business? The Help Center is your hub for all things Vonage Business. Whether you are looking for a step-by-step guide to setting up a Call Center or you simply want to see how the MobileLink app works, this site has you covered. View our help for beginners ». View all videos ». Unity Call Center Supervisor ». Unity Call Center Agent ». Overview of Polycom RealPresence ». Overview of Microsoft Lync Integration ». Overview of gUnify Salesforce Integration ». Changing the Time on Your Phone.

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New To Vonage Business? The Help Center is your hub for all things Vonage Business. Whether you are looking for a step-by-step guide to setting up a Call Center or you simply want to see how the MobileLink app works, this site has you covered. View our help for beginners ». View all videos ». Unity Call Center Supervisor ». Unity Call Center Agent ». Overview of Polycom RealPresence ». Overview of Microsoft Lync Integration ». Overview of gUnify Salesforce Integration ». Changing the Time on Your Phone.

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Home | SimpleSignal HelpSimpleSignal Help | help.simplesignal.com Reviews

https://help.simplesignal.com

New To Vonage Business? The Help Center is your hub for all things Vonage Business. Whether you are looking for a step-by-step guide to setting up a Call Center or you simply want to see how the MobileLink app works, this site has you covered. View our help for beginners ». View all videos ». Unity Call Center Supervisor ». Unity Call Center Agent ». Overview of Polycom RealPresence ». Overview of Microsoft Lync Integration ». Overview of gUnify Salesforce Integration ». Changing the Time on Your Phone.

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help.simplesignal.com

1

Unity Call Center Supervisor | SimpleSignal Help

http://help.simplesignal.com/videos/unity-call-center-supervisor-2

Unity Call Center Supervisor. February 4, 2015. This video will show you the Unity Call Center Supervisor features. View all posts by Donna Sudderth →. Subscribe to our e-mail newsletter to receive updates. Unity Call Center Agent. Overview of Polycom RealPresence. Overview of Microsoft Lync Integration. Overview of gUnify Salesforce Integration. Setting Up Instant Group Calling & Paging. Unity Call Center Agent. Changing the Time on Your Phone. Checking Call Center Statistics.

2

Overview of the Call Manager | SimpleSignal Help

http://help.simplesignal.com/help-articles/call-manager-3

Overview of the Call Manager. December 19, 2013. The article will show SimpleSignal users how to manage their call flow in the Call Manager interface. 1 Type the phone number you wish to dial in the Phone Number field. The call is now being offered to your desk phone and will show up in the call manager window. The call is now sent outbound to the phone you entered in Step 1. You will now be in communication with the last number you dialed. The status of the call will change to “Talking.”. This link will...

3

Managing Devices in the Broadsoft Portal | SimpleSignal Help

http://help.simplesignal.com/help-articles/managing-devices-in-portal

Managing Devices in the Broadsoft Portal. December 10, 2013. This article will give you step-by-step instructions on managing devices in the Broadsoft portal. 1 Log into the Broadsoft portal with your group admin login. If you do not have these credentials, contact the SimpleSignal Support team at 303-242-8616 (Option 1) or by email at support@simplesignal.com. 2 Click Users from the Profile menu. 3 Click Search on the right side of the screen to search for a particular user. 5 Click on Addresses. Adding...

4

Unity Call Center Agent | SimpleSignal Help

http://help.simplesignal.com/videos/unity-call-center-agent

Unity Call Center Agent. February 4, 2015. This video will show you the Unity Call Center Agent app and features. View all posts by Donna Sudderth →. Subscribe to our e-mail newsletter to receive updates. Unity Call Center Supervisor. Overview of Polycom RealPresence. Overview of Microsoft Lync Integration. Overview of gUnify Salesforce Integration. Setting Up Instant Group Calling & Paging. Overview of Polycom RealPresence. Unity Call Center Supervisor. Changing the Time on Your Phone.

5

Adding a Shared Call Appearance | SimpleSignal Help

http://help.simplesignal.com/help-articles/adding-a-shared-call-appearance-2

Adding a Shared Call Appearance. December 10, 2013. This article will show you how to add Shared Call Appearance (SCA) to a user inside of the Broadsoft portal. 1 Log into the Broadsoft portal with your group admin login. If you do not have these credentials, contact the SimpleSignal Support team at 303-242-8616 (Option 1) or by email at support@simplesignal.com. 2 Click on Users. 3 Click the Search. Button on the right to view a list of users in the group. 4 Click on a user’s name to edit. NOTE: This ne...

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enterprise.vonage.com

Support Services | Unified Communications | Vonage Enterprise

https://enterprise.vonage.com/support

Bring Your Own Broadband. Vonage for Desk.com. Vonage for G Suite. Vonage for Microsoft Dynamics. Vonage for Office 365. Vonage for Zoho CRM. Move Communications to the Cloud. Start a New Office. Upgrade Business Phone System. Launch a Call Center. RMR and Associates, Inc. Bring Your Own Broadband. Vonage for Desk.com. Vonage for G Suite. Vonage for Microsoft Dynamics. Vonage for Office 365. Vonage for Zoho CRM. Move Communications to the Cloud. Start a New Office. Upgrade Business Phone System. From the...

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Home | SimpleSignal HelpSimpleSignal Help

New To Vonage Business? The Help Center is your hub for all things Vonage Business. Whether you are looking for a step-by-step guide to setting up a Call Center or you simply want to see how the MobileLink app works, this site has you covered. View our help for beginners ». View all videos ». Unity Call Center Supervisor ». Unity Call Center Agent ». Overview of Polycom RealPresence ». Overview of Microsoft Lync Integration ». Overview of gUnify Salesforce Integration ». Changing the Time on Your Phone.

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