helpdesk.501tech.net

Support : 501tech

All your tickets, responses and activities. To view your requests. Software installations, password resets, order hardware, and more! Is something acting abnormal? Knowledge Base for answers to common questions. FAQ-001N Granting End User Admin Rights. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. FAQ-007N Hosting Your Website Though 501tech. Icon art provided through Icon8.

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Support : 501tech | helpdesk.501tech.net Reviews

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All your tickets, responses and activities. To view your requests. Software installations, password resets, order hardware, and more! Is something acting abnormal? Knowledge Base for answers to common questions. FAQ-001N Granting End User Admin Rights. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. FAQ-007N Hosting Your Website Though 501tech. Icon art provided through Icon8.

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Support : 501tech | helpdesk.501tech.net Reviews

https://helpdesk.501tech.net

All your tickets, responses and activities. To view your requests. Software installations, password resets, order hardware, and more! Is something acting abnormal? Knowledge Base for answers to common questions. FAQ-001N Granting End User Admin Rights. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. FAQ-007N Hosting Your Website Though 501tech. Icon art provided through Icon8.

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helpdesk.501tech.net

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FAQ-004N How Do I Get The Most From 501tech Support : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024152-faq-004n-how-do-i-get-the-most-from-501tech-support

FAQ-004N How Do I Get The Most From 501tech Support. Modified on: Thu, Jan 5, 2017 at 4:13 PM. How do I interact with the 501tech team so that I receive the best possible technical support? THE CLIENT / TECHNICIAN PROTOCOL. For more information on how to open a ticket, please see FAQ-003N Opening a Ticket. Was this answer helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. Icon art provided through Icon8.

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FAQ-003N Opening a Ticket : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024151-faq-003n-opening-a-ticket

FAQ-003N Opening a Ticket. Modified on: Thu, Jan 5, 2017 at 4:14 PM. How do I open a ticket when I have a technical issue or need? 501tech transacts all non-emergency support requests through a ticketing system (provided by FreshService). Opening a ticket is a simple and quick exercise (typically less than two minutes). 1 Point your browser to www.501tech.net. OR, point your browser to helpdesk.501tech.net and skip to step 3 below. IF YOU ARE CURRENTLY LOCKED OUT OF YOUR EMAIL ACCOUNT because you have fo...

3

Solutions : 501tech

http://helpdesk.501tech.net/support/solutions

Explore How-To's and learn best practices from our knowledge base. FAQ-001N Granting End User Admin Rights. FAQ-002N Learning About The 501tech Online Donation Tool. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. See all 6 articles. Icon art provided through Icon8.

4

FAQ-001N Granting End User Admin Rights : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000023045-faq-001n-granting-end-user-admin-rights

FAQ-001N Granting End User Admin Rights. Modified on: Thu, Jan 5, 2017 at 4:43 PM. Why does 501tech prohibit their clients from having domain admin or local admin rights to our network and/or end user devices? Was this answer helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. Icon art provided through Icon8.

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FAQ-006N Using the IVR Support Line : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024264-faq-006n-using-the-ivr-support-line

FAQ-006N Using the IVR Support Line. Modified on: Fri, Jan 6, 2017 at 12:32 PM. How do I use the 501tech IVR (interactive voice response) line? 501tech maintains an IVR (interactive voice response) hotline to facilitate dialogue between a client and the tech after a ticket has been opened. Calls to the IVR are routed directly to the tech assigned to the ticket entered into the system. IVR CALL IN ELIGIBILITY CRITERIA. 12 business hours after submitting ticket. 8 business hours after submitting ticket.

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501technet.org

Staff - 501tech.net

http://www.501technet.org/about/staff

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Staff offers the nonprofit organizations we serve more than 100 years of collective IT experience. Leanne Dale joined the 501 tech. Erick joined the 501 tech. Matt joined the 501 tech. Team in February of 2012 after successfully completing the Network Administration Program and interning with the IT department at Tulsa Technology Center. Matt is a lifelong Tulsan ...

501tech.net

Partnerships - 501tech.net

http://www.501tech.net/partnerships

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. The interaction or cooperation of two or more organizations. Substances, or other agents to produce a combined effect greater. Than the sum of their separate effects. The exponential growth of 501 tech. Is the result of the openness of so many partners in the community to an unprecedented approach to building nonprofit organizational capacity and the syn.

501technet.org

Outcomes - 501tech.net

http://www.501technet.org/outcomes

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Because our mission is indirect (we serve those who serve), we put a great deal of rigor into measuring community impact. Our mission of increasing organizational capacity by lowering long-term IT costs and increasing IT functionality is measured in a straightforward manner. To maintain visibility into all transactions including the right to audit actual costs.).

501technet.org

Venture Funding - 501tech.net

http://www.501technet.org/programs/venture-funding

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Understandably, spending on programs has historically taken precedence over the needs of a nonprofit’s technology environment. After all, when asked whether funds should be put toward program services or a computer, it’s easy to choose program services, because doing so feeds the natural human desire to help. Sets aside 10% of grants and gift for the purpose of making...

501technet.net

Our Service Partners - 501tech.net

http://www.501technet.net/partnerships/our-service-partners

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Fundamental to the shared services concept is leveraging scale over a fixed set of common business processes. That fixed set of business processes centers on maintaining all aspects of an organization’s technical infrastructure. 501 tech. And our agreements with these valued partners allow for full transactional transparency. Web and applications development. Offering...

501technet.org

History - 501tech.net

http://www.501technet.org/about/history

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Founded in June 2010 by Tulsa Community Foundation. Employs a shared services model used in the for-profit world for many years to leverage economies of scale to give nonprofit organizations the same benefits. Indeed, the rigors associated with leveraging a shared services concept across multiple, autonomous organizations are extreme,. Aspirational TECHNOLOGY… I...

501technet.org

Volume Purchase Programs - 501tech.net

http://www.501technet.org/programs/volume-purchase-programs

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. As our name implies, 501 tech. Networks with community-minded strategic partners who round out the services we offer. These companies offer significant discounts on their products and services as a way of giving back to our community. In exchange, 501 tech. Asemio develops websites and web-based applications that people connect to, engage with, and believe in. That al...

501technet.org

Programs - 501tech.net

http://www.501technet.org/programs

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. For nonprofit organizations many without access to the expertise required to effectively integrate technology into their overall strategic plans the challenges can seem insurmountable. Aspirational TECHNOLOGY… IMPACTING more LIVES. And in kind donors. Along with service partners. That allow us to provide nonprofits with affordable. Provides eligible nonprofit organiza...

501tech.org

Our Financial Partners - 501tech.net

http://www.501tech.org/partnerships/our-financial-donors

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Donor subsidy of our programs is foundational to the 501 tech. 2015 SOURCE OF FUNDS. 2016 FORECASTED SOURCE OF FUNDS. Aspirational TECHNOLOGY… IMPACTING more LIVES. Provides nonprofit organizations in Oklahoma with the technology and expertise needed to extend their social impact. We do so by creating and sustaining a network of like-minded financial.

501technet.com

Our Service Partners - 501tech.net

http://www.501technet.com/partnerships/our-service-partners

Aspirational TECHNOLOGY… IMPACTING more LIVES. Our In Kind Partners. 501Tech By The Numbers. Our In Kind Partners. 501Tech By The Numbers. Fundamental to the shared services concept is leveraging scale over a fixed set of common business processes. That fixed set of business processes centers on maintaining all aspects of an organization’s technical infrastructure. 501 tech. And our agreements with these valued partners allow for full transactional transparency. Web and applications development. Offering...

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All your tickets, responses and activities. To view your requests. Software installations, password resets, order hardware, and more! Is something acting abnormal? Knowledge Base for answers to common questions. FAQ-001N Granting End User Admin Rights. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. FAQ-007N Hosting Your Website Though 501tech. Icon art provided through Icon8.

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