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Customer Support Center - CloudIO

Search for a topic or article. What are your name servers? Why is my domain not resolving? Do you provide backups? Am I billed if my server is powered off? Can I update my primary account holder information? How do I add a credit card for automatic payment? How do I cancel my cloud account? How do you bill for services? What currencies are accepted? What payment methods are supported? See all articles in Billing and Payment. Certificate Installation [Microsoft IIS 5/6]. Can i reset my root/admin password?

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Search for a topic or article. What are your name servers? Why is my domain not resolving? Do you provide backups? Am I billed if my server is powered off? Can I update my primary account holder information? How do I add a credit card for automatic payment? How do I cancel my cloud account? How do you bill for services? What currencies are accepted? What payment methods are supported? See all articles in Billing and Payment. Certificate Installation [Microsoft IIS 5/6]. Can i reset my root/admin password?

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Customer Support Center - CloudIO | helpdesk.cloudio.com.au Reviews

https://helpdesk.cloudio.com.au

Search for a topic or article. What are your name servers? Why is my domain not resolving? Do you provide backups? Am I billed if my server is powered off? Can I update my primary account holder information? How do I add a credit card for automatic payment? How do I cancel my cloud account? How do you bill for services? What currencies are accepted? What payment methods are supported? See all articles in Billing and Payment. Certificate Installation [Microsoft IIS 5/6]. Can i reset my root/admin password?

INTERNAL PAGES

helpdesk.cloudio.com.au

1

Can I update my primary account holder information? - CloudIO

http://helpdesk.cloudio.com.au/kb/billing-and-payment/faq-can-i-update-my-primary-account-holder-information

Can I update my primary account holder information? Can I update my primary account holder information? Login to Customer Portal. After logging onto your Customer Portal you can select the Account. Button and under sub menu select Edit Details. You can update all your relevant billing details except for the primary account holder name and e-mail address. This is locked to prevent fraudulent activity. If you would like to change this to a new owner please contact us. Next Article in Topic.

2

Am I billed if my server is powered off? - CloudIO

http://helpdesk.cloudio.com.au/kb/billing-and-payment/faq-am-i-billed-if-my-server-is-powered-off

Am I billed if my server is powered off? Am I billed if my server is powered off? Yes - we guarantee all resources which means they are reserved even if your machine is off. Next Article in Topic. Can I update my primary account holder information? Cloud Hosting Made Simple! We are always available 24x7. Speak to us today!

3

Why is my domain not resolving? - CloudIO

http://helpdesk.cloudio.com.au/kb/anycast-dns/why-is-my-domain-not-resolving

Why is my domain not resolving? Why is my domain not resolving? DNS can take time to propagate. Please allow 4-12 hours for DNS propagation to complete and your local nameservers with your internet provider to receive the update. If you would like to check on the progress of your propagation please visit http:/ www.dnsinspect.com. Enter your domain name and press Run Report. This will show you if the internet has the updated name server records. Previous Article in Topic. What are your name servers/DNS?

4

Billing & Payment - CloudIO

http://helpdesk.cloudio.com.au/kb/billing-and-payment

Am I billed if my server is powered off? Yes - we guarantee all resources which means they are reserved even if your machine is off. Can I update my primary account holder information? Login to Customer Portal After logging onto your Customer Portal you can select the Account button and under sub menu select Edit Details Updating Contact Information You can update all your relevant billing details except for the primary account holder name and e-mail address. This is locke. How do you bill for services?

5

Can i add additional user access to the portal? - CloudIO

http://helpdesk.cloudio.com.au/kb/customer-portal/faq-can-i-add-additional-user-access-to-the-portal

Can i add additional user access to the portal? Can i add additional user access to the portal? Click in to your account, then Manage Contacts. You can create contacts who have access to the GUI, and then limit them to specific functions or services. Once you have created a contact and set the login details for the new contact, you can choose the priviledges they can have as per below:. Next Article in Topic. Can i reset my root/admin password? Do you support adding multiple IPs per virtual server?

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CloudIO :: Security Policy

https://www.cloudio.com.au/security

Virtual Server Security and Employee Access. Virtual server security and data integrity is a key prority and concern at CloudIO. As a result none of our helpdesk staff have any access to the backend hypervisors and storage arrays where virtual servers and snapshots reside. Only select key engineering staff has direct access to the Infrastrucure at CloudIO. All communications with CloudIO are transmitted over EV SSL (HTTPS) for both access to the public website and the customer control panel. We provi...

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CloudIO :: About Us & Meet The Team

https://www.cloudio.com.au/about

At CloudIO we believe that effective IT is core to business success. This is why we pride ourselves on delivering superior computing and support. We are a leading Australian Cloud Provider specialising in mission critical cloud hosting. Established in 2014, we provide the highest quality hosting solutions for our valued customers. Our core business philosphy maintains our reputation. The Magical Team of people behind the scenes. CIO / Founder Wizard. CTO / Chief Wizard. COO / Chief Wizard. Give us a Call.

cloudio.com.au

CloudIO :: Security Policy

https://www.cloudio.com.au/sla

Customer Service Level Commitment. CloudIO (a RackCentral Services Pty Ltd brand) will provide to each customer, 100% uninterrupted transit to the Internet and 100% uninterrupted access to electricity. CloudIO offers customers the following considerations in the event that CloudIO fails to provide this level of service:. All credits pursuant to section 2 above shall be calculated in 1 hour periods. Any and all credits issued in accordance with this SLA during any one month's time related to cloud ser...

cloudio.com.au

CloudIO :: Cloud Servers & AnyCast DNS Australia and New Zealand

https://www.cloudio.com.au/index

Sign up here to get started with your CloudIO experience! Our high performance ZFS based 40Gbit Infiniband Onapp Cloud offers many flexible plans which are scalable, affordable and quickly deployed in a number of Australian locations , with New Zealand and the USA to follow. Network Attached Storage allows customers to quickly backup, save, and transfer data between cloud and NAS servers. The perfect solution for. Customers who need a simple backup solution. Easily manage your DNS servers with our CloudCP.

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CloudIO :: Load Balancer Service (LBaaS)

https://www.cloudio.com.au/loadbalancer

Looking for a solution to your demanding application? Use multiple servers for the same application with our load balancers. CloudIO Load balancers improve server utilisation and availability, allowing customers to access your application much faster during its peak. Easily scale your applications infrastructure by adding new servers to the resource pool when demand increases, which will be available and start routing traffic to the new server immediately. Standard with our load balancers:. We are always...

cloudio.com.au

CloudIO :: AnyCast Global DNS Service

https://www.cloudio.com.au/anycastdns

Reduce your websites load times by hosting your DNS server with CloudIO to our 18 locations world-wide. Take your DNS to the next level with our AnyCast DNS servers. Join our Premium DNS infrastructure and be confident your visitors can find you fast no matter where they’re located throughout the world with the Anycast DNS Network. Your DNS will be served locally from all 18 locations below. North and South America. What DNS records are supported? What are the CloudIO Name Servers? NS3CLOUDIO.NET&#46...

cloudio.com.au

CloudIO :: Storage as a Service (SaaS)

https://www.cloudio.com.au/storage

Storage as a Service (SaaS). Storage as a Service servers are perfect for those who want an affordable and reliable storage solution. Storage as a Service allows you to connect multiple servers to a dedicated storage server within your cloud location. SaaS data is stored on redundant hard drives which are setup with RAID10 ZFS to ensure your data is never lost and is always accessible, even if one of your hard drives fails. Backup your cloud data external to the cloud environment. Looking for a large and...

cloudio.com.au

CloudIO :: Acceptable Usage Policy

https://www.cloudio.com.au/aup

Customer Usage Policy Terms. RackCentral Services Pty Ltd services may not be used for illegal purposes, or in support of illegal activities. RackCentral Services Pty Ltd reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. Use of the services of RackCentral Services Pty Ltd to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another. 4 Forgery or impersonation. Use of the servi...

my.cloudio.com.au

Order Cloud Servers - CloudIO

https://my.cloudio.com.au/cart/ssl-certificates

Your cart is empty. Check our amazing offers. Comodo - Positive SSL. Comodo - Positive SSL Wildcard. Comodo - Code Signing. Comodo - EV SSL. Comodo - EV MultiDomain SSL. Symantec - Secure Site. Symantec - Secure Site EV. Symantec - Secure Site Pro. Symantec - Secure Site Pro EV. Symantec - Code Signing. Thawte SSL Web Server. Thawte SSL Webserver EV. Comodo - Positive SSL. A basic DV certificate for quick and easy security. Quick and Easy Installation. Continue to step 2 ». Comodo - Positive SSL Wildcard.

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Order Cloud Servers - CloudIO

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Your cart is empty. Check our amazing offers. 250 AUD / Monthly. 2250 AUD / Monthly. Please select the location of your existing cloud service. Please select the protocol used to connect to the SaaS Platform. Cloud Location Please Select Location. Connection Type Please Select Protocol. British Indian Ocean Territory. Congo, Democratic Republic. Heard Island and Mcdonald Islands. Holy See (Vatican City State). Iran, Islamic Republic Of. Lao People's Democratic Republic. Micronesia, Federated States Of.

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CloudGuys | Colorado Technology and Multimedia Services

Colossians 3:1-4 (New King James Version). If then you were raised with Christ, seek those things which are above, where Christ is, sitting at the right hand of God. 2. Set your mind on things above, not on things on the earth. 3. For you died, and your life is hidden with Christ in God. 4. When Christ who is our life appears, then you also will appear with Him in glory. WE ARE AN ASSOCIATION OF COMPANIES AND FRIENDS WHO RISE ABOVE. Technology and Creative Arts. I might look nice, but when.

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Customer Support Center - CloudIO

Search for a topic or article. What are your name servers? Why is my domain not resolving? Do you provide backups? Am I billed if my server is powered off? Can I update my primary account holder information? How do I add a credit card for automatic payment? How do I cancel my cloud account? How do you bill for services? What currencies are accepted? What payment methods are supported? See all articles in Billing and Payment. Certificate Installation [Microsoft IIS 5/6]. Can i reset my root/admin password?

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