helpdesk.idatsolutions.com

Support : Help Desk

How can we help you today? To submit a new ticket. Helpful Tips and Fixes 2. Understanding the Dispatch view. Mobile App (vWork) 2. Guide for vWorkApp with M-DATS. We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy. Unless you choose to disable them altogether through your browser.

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How can we help you today? To submit a new ticket. Helpful Tips and Fixes 2. Understanding the Dispatch view. Mobile App (vWork) 2. Guide for vWorkApp with M-DATS. We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy. Unless you choose to disable them altogether through your browser.

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Support : Help Desk | helpdesk.idatsolutions.com Reviews

https://helpdesk.idatsolutions.com

How can we help you today? To submit a new ticket. Helpful Tips and Fixes 2. Understanding the Dispatch view. Mobile App (vWork) 2. Guide for vWorkApp with M-DATS. We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy. Unless you choose to disable them altogether through your browser.

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helpdesk.idatsolutions.com

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GPS positioning issues : Help Desk

https://helpdesk.idatsolutions.com/support/solutions/articles/1000139634-gps-positioning-issues

How can we help you today? Enter your search term here. Contact us @ (503) 339-1540. Helpful Tips and Fixes. Here is a list of methods to resolve this issue:. Log out and back into vWorkApp. Ensure GPS and mobile data are on. Check to see if google location data is turned on. Restart the entire mobile device. Ensure there is no service related issues for the affected devices with your mobile carrier. By email or visit our helpdesk. Did you find it helpful?

2

Vehicles : Help Desk

https://helpdesk.idatsolutions.com/support/solutions/folders/1000212996

How can we help you today? Enter your search term here. Contact us @ (503) 339-1540. A fairly simple but yet intuitive and problem relieving features associated with vehicles and user login is the ability to scan a QR code to log into the pr. Tue, Jan 5, 2016 at 12:45 AM. Adding vehicles into M-DATS is a fairly simple process. However we will cover a few things with you to avoid some common confusion experienced by newer ad. Fri, Jun 24, 2016 at 8:47 PM. Fri, Feb 5, 2016 at 2:11 PM.

3

Customers : Help Desk

https://helpdesk.idatsolutions.com/support/solutions/folders/1000212992

How can we help you today? Enter your search term here. Contact us @ (503) 339-1540. Site and Billing Contacts. Please view this article to learn about Site and Billing Contacts https:/ helpdesk.idatsolutions.com/solution/articles/1000222311-customer-contacts. Sun, Jan 3, 2016 at 1:02 PM. Customer records can contain custom fields set per Job-Type. To have these fields setup or modified for a Job-Type unique to your account have an administra. Sat, Jan 30, 2016 at 10:02 PM. This will be completed shortly.

4

Solutions : Help Desk

https://helpdesk.idatsolutions.com/support/solutions

How can we help you today? Enter your search term here. Contact us @ (503) 339-1540. Helpful Tips and Fixes 2. Understanding the Schedule view. Why is my device not receiving jobs? Where do I download the Mobile App? Login and Usage Errors. Origin/Destination Modifier Codes (HCPCS). Site and Billing Contacts. Billing and Claims 4. 835 Electronic Remittance Advice (Claim Status) with Availity. 837P Batch EDI (Claims Processing) with Availity. Contacts / Locations 3. Types of Common Contacts.

5

Mobile App : Help Desk

https://helpdesk.idatsolutions.com/support/solutions/folders/1000204935

How can we help you today? Enter your search term here. Contact us @ (503) 339-1540. Wed, Nov 25, 2015 at 8:21 PM. Why is my device not receiving jobs? If your phone or tablet isnt receiving jobs, there are a couple of possible reasons for this: You dont have any network coverage. . Thu, Dec 17, 2015 at 1:21 AM. Where do I download the Mobile App? ANDROID The app for M-DATS on Android can be downloaded from the Google Play Store. Most users of M-DATS use Android which generally. Login and Usage Errors.

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How can we help you today? To submit a new ticket. Helpful Tips and Fixes 2. Understanding the Dispatch view. Mobile App (vWork) 2. Guide for vWorkApp with M-DATS. We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy. Unless you choose to disable them altogether through your browser.

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