helpdesk.pursglove.ac.uk helpdesk.pursglove.ac.uk

helpdesk.pursglove.ac.uk

Home | PPC Helpdesk

Not signed in sign in now. Welcome to the IT Helpdesk. This system is manned from 8:30 am until 4:30 pm, Monday through Friday including most out of term times. You are still welcome to submit a ticket outside of these hours and someone will respond at the first opportunity. In order to help you efficiently we need to know the room you are in and the PC number of the computer that you are using if you are on-site. If possible we will turn up to help you in person. Logging in …. Menu to add content here.

http://helpdesk.pursglove.ac.uk/

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Home | PPC Helpdesk | helpdesk.pursglove.ac.uk Reviews
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Not signed in sign in now. Welcome to the IT Helpdesk. This system is manned from 8:30 am until 4:30 pm, Monday through Friday including most out of term times. You are still welcome to submit a ticket outside of these hours and someone will respond at the first opportunity. In order to help you efficiently we need to know the room you are in and the PC number of the computer that you are using if you are on-site. If possible we will turn up to help you in person. Logging in …. Menu to add content here.
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Home | PPC Helpdesk | helpdesk.pursglove.ac.uk Reviews

https://helpdesk.pursglove.ac.uk

Not signed in sign in now. Welcome to the IT Helpdesk. This system is manned from 8:30 am until 4:30 pm, Monday through Friday including most out of term times. You are still welcome to submit a ticket outside of these hours and someone will respond at the first opportunity. In order to help you efficiently we need to know the room you are in and the PC number of the computer that you are using if you are on-site. If possible we will turn up to help you in person. Logging in …. Menu to add content here.

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helpdesk.pursglove.ac.uk helpdesk.pursglove.ac.uk
1

Your Account | IT Helpdesk

http://helpdesk.pursglove.ac.uk/portal/page/13-your-account

Not signed in sign in now. If you are having issues logging onto the college network computers or any of the off-site systems like Remote Apps, Webmail or Moodle there is a high probablility that your account is locked out or you have the wrong password. Please contact the Resource Centre to have your account unlocked (if required) and your password reset. If youre still having issues please create a support ticket by clicking here. Menu to add content here. Sign in to view open help requests.

2

WiFi | IT Helpdesk

http://helpdesk.pursglove.ac.uk/portal/page/12-wifi

Not signed in sign in now. Connecting your device to the college wireless network can be a little more complex than with a personal wireless network but if you follow these steps you should get connected quickly. Android tablet or phone:. Open your settings, tap on Wi-Fi and make sure your Wi-Fi is turned on. Tap on the WiFi network for your site and when prompted supply your network username and password. If you fail to connect, long hold on WiFi network for your site and modify the settings as follows:.

3

Home | IT Helpdesk

http://helpdesk.pursglove.ac.uk/portal/page/1-home

Not signed in sign in now. The tabs at the top of this page contain answers to commonly asked questions. Please try these solutions first and if these dont resolve your issue then complete the form below. This system is manned from 8:30 am until 4:30 pm, Monday through Friday including most out of term times. You are still welcome to submit a ticket outside of these hours and someone will respond at the first opportunity. Menu to add content here. Sign in to view open help requests. Logging in ….

4

Cloud Services | IT Helpdesk

http://helpdesk.pursglove.ac.uk/portal/page/8-cloud-services

Not signed in sign in now. Using our cloud services with a Windows PC:. If youre running Windows XP or Windows Vista you may need an update to enable Remote App ability. XP. Guisborough users open Internet Explorer and go to http:/ cloud.pursglove.ac.uk / other browsers will not work properly for this service. Stockton users open Internet Explorer and go to http:/ cloud.stocktonsfc.ac.uk / other browsers will not work properly for this service. Your credentials should be provided as domain username: PPCN...

5

Email | IT Helpdesk

http://helpdesk.pursglove.ac.uk/portal/page/11-email

Not signed in sign in now. To connect your mobile phone or tablet to the college email system these are the settings that your device will most likely require. As devices vary so much its impossible for us to provide a how to: guide for everyone, however these settings are the most common. Account type : Microsoft Exchange. Email address : your user id @pursglove.ac.uk for example : JS.9876@pursglove.ac.uk. Server address : mail.pursglove.ac.uk. Password : Your college network password.

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Home | PPC Helpdesk

Not signed in sign in now. Welcome to the IT Helpdesk. This system is manned from 8:30 am until 4:30 pm, Monday through Friday including most out of term times. You are still welcome to submit a ticket outside of these hours and someone will respond at the first opportunity. In order to help you efficiently we need to know the room you are in and the PC number of the computer that you are using if you are on-site. If possible we will turn up to help you in person. Logging in …. Menu to add content here.

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