helpdeskconnect.blogspot.com

Help Desk Software

Monday, April 25, 2011. Unfortunately the default captcha is not strong enough and may be easily solved by spambots. If you experience spam submissions via web form. You may want to enable the reCAPTCHA, which provides higher level of spam protection. Please use setup/Operations. Form to manage web form verification features. You must sign in as admin user to access the setup. Posted by HelpDesk Connect @ 10:50 AM. Tuesday, January 19, 2010. New Features: Live Help. Posted by HelpDesk Connect @ 9:08 AM.

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Help Desk Software | helpdeskconnect.blogspot.com Reviews

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Monday, April 25, 2011. Unfortunately the default captcha is not strong enough and may be easily solved by spambots. If you experience spam submissions via web form. You may want to enable the reCAPTCHA, which provides higher level of spam protection. Please use setup/Operations. Form to manage web form verification features. You must sign in as admin user to access the setup. Posted by HelpDesk Connect @ 10:50 AM. Tuesday, January 19, 2010. New Features: Live Help. Posted by HelpDesk Connect @ 9:08 AM.

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Help Desk Software | helpdeskconnect.blogspot.com Reviews

https://helpdeskconnect.blogspot.com

Monday, April 25, 2011. Unfortunately the default captcha is not strong enough and may be easily solved by spambots. If you experience spam submissions via web form. You may want to enable the reCAPTCHA, which provides higher level of spam protection. Please use setup/Operations. Form to manage web form verification features. You must sign in as admin user to access the setup. Posted by HelpDesk Connect @ 10:50 AM. Tuesday, January 19, 2010. New Features: Live Help. Posted by HelpDesk Connect @ 9:08 AM.

INTERNAL PAGES

helpdeskconnect.blogspot.com

1

Help Desk Software: New Features: reCAPTCHA

http://helpdeskconnect.blogspot.com/2011/04/new-features-recaptcha.html

Monday, April 25, 2011. Unfortunately the default captcha is not strong enough and may be easily solved by spambots. If you experience spam submissions via web form. You may want to enable the reCAPTCHA, which provides higher level of spam protection. Please use setup/Operations. Form to manage web form verification features. You must sign in as admin user to access the setup. Posted by HelpDesk Connect @ 10:50 AM. New Features: Live Help. New Features: Date Field. New Features: Access Control.

2

Help Desk Software: New Features: New Ticket Instructions

http://helpdeskconnect.blogspot.com/2008/05/new-features-new-ticket-instructions.html

Thursday, May 08, 2008. New Features: New Ticket Instructions. You may customize your contact form by adding additional instructions that are specific to your service or product. Please use setup/New Ticket Instructions. Posted by HelpDesk Connect @ 4:41 AM. New Features: Carbon Copy. New Features: Message Copy. New Features: Email Verification. New Features: Form Verification (a.k.a. Captcha). New Features: Time Tracking and Reporting.

3

Help Desk Software: New Features: Carbon Copy

http://helpdeskconnect.blogspot.com/2008/05/new-features-carbon-copy.html

Thursday, May 08, 2008. New Features: Carbon Copy. You may assign any custom field to keep a list of email addresses. Each customer side email message will be copied to the list. Please note:. 1 You must create the field first (setup/Ticket Settings). 2 Use setup/Operations to enable the feature. 3 When specifying multiple email addresses use comma, e.g. Marry@example.com,bob@example.com. 4 Only customer side messages will be copied to the list. Posted by HelpDesk Connect @ 4:34 AM.

4

Help Desk Software: New Features: Time Tracking and Reporting.

http://helpdeskconnect.blogspot.com/2006/05/new-features-time-tracking-and.html

Wednesday, May 24, 2006. New Features: Time Tracking and Reporting. Time tracking is available on per message basis. An operator may specify how much time it took to prepare and post a message. The feature is optional and it is disabled by default, please use. Reporting is available for users with. Posted by HelpDesk Connect @ 8:59 AM.

5

Help Desk Software: New Features: Message Copy

http://helpdeskconnect.blogspot.com/2008/05/new-features-message-copy.html

Thursday, May 08, 2008. New Features: Message Copy. When posting a new message you may specify operators to receive a copy. Please note that the feature applies to a single message only. Posted by HelpDesk Connect @ 4:25 AM. New Features: Email Verification. New Features: Form Verification (a.k.a. Captcha). New Features: Time Tracking and Reporting.

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Monday, April 25, 2011. Unfortunately the default captcha is not strong enough and may be easily solved by spambots. If you experience spam submissions via web form. You may want to enable the reCAPTCHA, which provides higher level of spam protection. Please use setup/Operations. Form to manage web form verification features. You must sign in as admin user to access the setup. Posted by HelpDesk Connect @ 10:50 AM. Tuesday, January 19, 2010. New Features: Live Help. Posted by HelpDesk Connect @ 9:08 AM.

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