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Help Desk in the Cloud TM | helpdeskinthecloud.com Reviews
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Help Desk in the Cloud TM | helpdeskinthecloud.com Reviews

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Help Desk in the Cloud TM

http://www.helpdeskinthecloud.com/on-point.html

Help Desk in the Cloud. Is an SAP Partner organization that provides the highest level of strategic consulting services. Powered by the SAP Platinum Portal, The HDITC. Draws upon the industries most experienced US-based SAP consultants to provide ad-hoc and ongoing support to our clients. Delivery model our customers benefit from our a competitive cost structure and the dedication that is reflected in near 100% project success and customer retention rating.

2

Help Desk in the Cloud TM

http://www.helpdeskinthecloud.com/experience.html

Experience shorter downtime, save money and get access to the top 10% of industry experts. SAP’s Platinum Consultants are highly specialized in legacy systems and SAP’s emerging software technologies.

3

Help Desk in the Cloud TM

http://www.helpdeskinthecloud.com/service.html

Tier II support Tier-II level support requires more technical competency provided by more experienced technicians who have strong exposure troubleshooting SAP. This support is more specialized and escalated to this level only after it is determined by the Tier-I specialist that domain or technical assistance is now required. After review it will be determined if it is a new or existing issue. Advanced diagnostic tools, and data analysis might also be done here. In general, Tier 2 Helpdesk includes:.

4

Help Desk in the Cloud TM

http://www.helpdeskinthecloud.com/SAP-gold-partner.html

As an SAP Gold Partner, The SAP Help Desk in the Cloud. Is a dynamic, full-service systems integration and technology consulting firm. We are an innovative, market responsive organization focused solely on helping clients solve the challenges of an ever-changing technology landscape. We have succeeded in delivering solutions that increase the productivity and profitability of our client’s operations primarily focused in the SAP space. Customize products for specific industries and markets. We possess the...

5

Help Desk in the Cloud TM

http://www.helpdeskinthecloud.com/on-shore.html

A High Performance Help Desk leads to increased customer satisfaction Gartner says customer satisfaction is key when determining offshore outsourcing options. Off-shoring an IT help desk may produce significant cost savings, however at what cost? Main Contributors to Customer Dissatisfaction with Of-shoring Help Desk Functions:. A recent Gartner survey for all IT services showed that the worldwide attrition rate was 14.7 percent and offshore it was 22.1 percent. Although this can be a problem...If a clie...

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Support when and where you need us. SAP Platinum Level Support. SAP Help Desk in the Cloud. The industries best SAP support solutions delivered by US-Based SAP Platinum Consultants. Premier Help Desk support services when and where you need us - available virtually or on-site. How We Do It. A company’s Help Desk operation needs to be competent, culturally aligned, responsive and possess superior communication skills. The US-Based virtual Help Desk provided by HDITC. What do we do? Our Senior/Platinum lev...

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