heyrobertdavis.blogspot.com

heyrobertdavis

Commentary on experiences elegant and ugly. Thursday, April 12, 2007. High-end kitchens: I'm not the only sucker. I try to avoid posting on purely personal stories unless I can find some relevance for a larger audience. Finally, Consumer Reports has given me the green light to blog on my disappointments with high-end kitchen appliances. In an upcoming article, (described by MediaPost here. CR will publish an indictment of high-end appliances based on more than 5 million product reports. And probably more...

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Commentary on experiences elegant and ugly. Thursday, April 12, 2007. High-end kitchens: I'm not the only sucker. I try to avoid posting on purely personal stories unless I can find some relevance for a larger audience. Finally, Consumer Reports has given me the green light to blog on my disappointments with high-end kitchen appliances. In an upcoming article, (described by MediaPost here. CR will publish an indictment of high-end appliances based on more than 5 million product reports. And probably more...

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3 consumer reports

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6 going for baroque

7 touching no

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heyrobertdavis | heyrobertdavis.blogspot.com Reviews

https://heyrobertdavis.blogspot.com

Commentary on experiences elegant and ugly. Thursday, April 12, 2007. High-end kitchens: I'm not the only sucker. I try to avoid posting on purely personal stories unless I can find some relevance for a larger audience. Finally, Consumer Reports has given me the green light to blog on my disappointments with high-end kitchen appliances. In an upcoming article, (described by MediaPost here. CR will publish an indictment of high-end appliances based on more than 5 million product reports. And probably more...

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heyrobertdavis.blogspot.com

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heyrobertdavis: 2005-09-25

http://heyrobertdavis.blogspot.com/2005_09_25_archive.html

Commentary on experiences elegant and ugly. Tuesday, September 27, 2005. Citibank's exercise in irrelevance. But beyond that, where can they go with live richly? In comparison, when Citizens Bank. Posted by Robert at 12:05 PM. Milton, Massachusetts, United States. Director of Strategic Services at THINK, Inc. View my complete profile. High-end kitchens: Im not the only sucker. New plan for automaker profitability: eliminate de. Uh sure, forward our email - but not so much! How heavenly can you get?

2

heyrobertdavis: A Venti with everything, for your email address

http://heyrobertdavis.blogspot.com/2006/03/venti-with-everything-for-your-email.html

Commentary on experiences elegant and ugly. Friday, March 17, 2006. A Venti with everything, for your email address. I recently picked up a brochure at Starbucks. Offering a $5 stored-value card for my feedback. and when I logged on to the URL provided, I was invited to create something called a Customer Connections. Account. The form was quick and easy to fill out - but where's my opportunity to provide feedback? Starbucks doesn't have their own privacy policy for email collection? The votes are in.

3

heyrobertdavis: Seeking your feeback on, well, feedback

http://heyrobertdavis.blogspot.com/2006/08/seeking-your-feeback-on-well-feedback.html

Commentary on experiences elegant and ugly. Wednesday, August 23, 2006. Seeking your feeback on, well, feedback. Our user experience team recently proposed to a B2B client that we give users of their site the ability to provide feedback on individual content objects, e.g., a page, white paper, case study, etc. Based on the successes we've seen with consumers rating content. If so, it would be great to get your comments. Thanks in advance. Posted by Robert at 9:55 AM. Milton, Massachusetts, United States.

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heyrobertdavis: 2006-06-25

http://heyrobertdavis.blogspot.com/2006_06_25_archive.html

Commentary on experiences elegant and ugly. Friday, June 30, 2006. Palo Alto, Day Two: Customer service master class. After two pretty full days of synthesis and analysis with the folks at IDEO. I had to run back to the Westin. And finish my piece of an RFI response we need to send out before the 4. Of July holiday. By 8 pm, local time, I was pretty well spent. Still sunny, so out (finally). For a walk and dinner. I remembered having a great meal at Francis Ford Coppola’s bistro, Niebaum Coppola Café.

5

heyrobertdavis: Chief Whatever Officer

http://heyrobertdavis.blogspot.com/2006/09/chief-whatever-officer.html

Commentary on experiences elegant and ugly. Monday, September 25, 2006. James H. Gilmore and B. Joseph Pines II, authors of The Experience Economy. Suggest that companies create and staff a position for a Chief Experience Officer (CXO), arguing that businesses must integrate experience management in one (or more) of four ways:. Experience lines of business. In their recent article Wanted: Chief Experience Officers. Posted by Robert at 8:35 PM. Milton, Massachusetts, United States. View my complete profile.

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thinkd2c.blogspot.com

thinkd2c

http://thinkd2c.blogspot.com/2005_10_01_archive.html

Media: direct to consumer. Monday, October 31, 2005. Carlo over at MobHappy has a great synopses of a recent talk. At the Austin Gamers Conference by Greg Costikyan of Manifesto Games. I am going to pull out a couple of quick points that resonated with me. 1) Does the mobile game have to take on all of the attributes of standard video games? 2) Like Trip of DChoc. 3) The latency issue is still a problem for multiplayer experiences. Posted by daniel davenport at 9:56 AM. Thursday, October 27, 2005. Wirele...

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heyrobertdavis.blogspot.com

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Commentary on experiences elegant and ugly. Thursday, April 12, 2007. High-end kitchens: I'm not the only sucker. I try to avoid posting on purely personal stories unless I can find some relevance for a larger audience. Finally, Consumer Reports has given me the green light to blog on my disappointments with high-end kitchen appliances. In an upcoming article, (described by MediaPost here. CR will publish an indictment of high-end appliances based on more than 5 million product reports. And probably more...

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