vigil.net.nz
VIGIL | Customer Experience Management CEM
http://www.vigil.net.nz/about
Vigil Immediate Reporting Portal. Vigil is a customer experience management tool that helps companies monitor their service performance wherever and whenever it occurs. Providing a great customer experience turns customers in to advocates. 53% of customers would recommend a business after experiencing superior customer service. On the other hand,. Vigil provides customers with an avenue to voice their praise or complaints. This shows you what your customers care about, where there is potential for im...
hoed.co.nz
Hoed Mystery Shopping
http://hoed.co.nz/overview
Vigil Immediate Reporting Portal. The voice of the customer is getting louder Are you listening? Businesses that use intelligent research to identify and understand their. Customers will always have an edge when it comes to delivering satisfaction. Happy customers will then be your champions, your advocates, and your. Spokespeople, therefore, customer satisfaction should absolutely be viewed. As a powerful marketing tool, as important as any billboard, TV spot,. Or direct mail campaign. Hoed provide time...
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