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CSR Training - "Mind, Body & Life"

8220;Welcome to the LaVida team. LaVida is no ordinary massage business. We’re in the ‘Wellness’ business. This web-based training program will introduce you to the different ways we do business. The role of the CSR is primarily about sales. This Training Program will explain why.”. John Hoose, Chief Executive Officer. Why we use the CSR Training Website. How this can Increase your Monthly Income. Using the CSR Training Content. How to Use the Lessons. Video files will be embedded within each lesson.

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United States

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co●●●●●●@gmail.com

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110 K●●●●●Drive

Mai●●●and , Florida, 32751

United States

407●●●289

co●●●●●●@gmail.com

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CSR Training - "Mind, Body & Life" | iconotrain.net Reviews

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8220;Welcome to the LaVida team. LaVida is no ordinary massage business. We’re in the ‘Wellness’ business. This web-based training program will introduce you to the different ways we do business. The role of the CSR is primarily about sales. This Training Program will explain why.”. John Hoose, Chief Executive Officer. Why we use the CSR Training Website. How this can Increase your Monthly Income. Using the CSR Training Content. How to Use the Lessons. Video files will be embedded within each lesson.

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CSR Training - "Mind, Body & Life" | iconotrain.net Reviews

https://iconotrain.net

8220;Welcome to the LaVida team. LaVida is no ordinary massage business. We’re in the ‘Wellness’ business. This web-based training program will introduce you to the different ways we do business. The role of the CSR is primarily about sales. This Training Program will explain why.”. John Hoose, Chief Executive Officer. Why we use the CSR Training Website. How this can Increase your Monthly Income. Using the CSR Training Content. How to Use the Lessons. Video files will be embedded within each lesson.

INTERNAL PAGES

iconotrain.net

1

CSR Training Course - CSR Training

http://www.iconotrain.net/csr-training-course

You need to be logged in to see your course progress. The CSR Training Schedule. Intro to Being a CSR. Intro to Being a CSR (Part 1). Intro to Being a CSR (Part 2). What CSRs Use for the Job. Services and Products (Part 1). Services and Products (Part 2). Services and Products (Part 3). The CSR in Action. Upselling Services and Products. Fault Diagnosis and Correction. Fault Diagnosis and Correction. Patrol Pattern and Inspection. Patrol Pattern and Inspection.

2

About LaVida - CSR Training

http://www.iconotrain.net/about-lavida

LaVida Massage was founded in 2007 in Brighton, Michigan. We started with one location and one singular vision: to provide convenient, customized and affordable access to massage and skin care services. LaVida’s corporate office is located in Commerce, Michigan. LaVida, and LaVida’s people, are different! LaVida employs highly trained and skilled Therapists for massage treatments; and Aestheticians for skin care treatments. LaVida invests heavily in training our Customer Service Representatives (CSRs...

3

All Forms - CSR Training

http://www.iconotrain.net/all-forms

LaVida Forms for CSRs. CSR’s Daily Checklist. To assist CSR perform daily Center inspections and tasks. To assist CSR balance cash for Cash Draw and Daily Deposit. Maintain a supply – Obtained from Bank. New Guest Intake Form. Capture a new customer’s contact details. Provide confidential medical information for Therapist. Skin Care Intake Form. Provide confidential medical information for Aethetician. Blank Therapist Modality Sheet. Lists the Therapists and the treatments for which each is qualified.

4

About CSRs - CSR Training

http://www.iconotrain.net/about-csrs

About Customer Service Representatives. At LaVida Massage, Inc., we do not have receptionists like other massage companies. We call our front office specialists “Customer Service Representatives”, or “CSRs” . The role requires people who have excellent relationship skills and a natural sales talent. The LaVida CSR does more than just meet, greet and process customers. The LaVida CSR:. Takes an interest in her customer’s wellness. LaVida’s CSR are trained to reach out to surrounding businesses to br...

5

Calls - CSR Training

http://www.iconotrain.net/calls

Sample Call Scripts, Voicemails and Emails.

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CSR Training - "Mind, Body & Life"

8220;Welcome to the LaVida team. LaVida is no ordinary massage business. We’re in the ‘Wellness’ business. This web-based training program will introduce you to the different ways we do business. The role of the CSR is primarily about sales. This Training Program will explain why.”. John Hoose, Chief Executive Officer. Why we use the CSR Training Website. How this can Increase your Monthly Income. Using the CSR Training Content. How to Use the Lessons. Video files will be embedded within each lesson.

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