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Indy's Trusted Servant

Tuesday, September 21, 2010. The Douglle$ Lawn Care Story. My last two entries have been prompted by complaints. Now I want to tell a positive Customer Service story. Last week I once again served as Substitute Host on the Abdul in the Monring radio show on 1430 AM. A call came in from a lady named Denise Mertes. This call came in right after a caller named Ann had asked for a POSITIVE customer service story. Denise called in with a doozy! A 1991 Ben Davis graduate and the holder of an Associate's degree...

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Indy's Trusted Servant | indystrustedservant.blogspot.com Reviews
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Tuesday, September 21, 2010. The Douglle$ Lawn Care Story. My last two entries have been prompted by complaints. Now I want to tell a positive Customer Service story. Last week I once again served as Substitute Host on the Abdul in the Monring radio show on 1430 AM. A call came in from a lady named Denise Mertes. This call came in right after a caller named Ann had asked for a POSITIVE customer service story. Denise called in with a doozy! A 1991 Ben Davis graduate and the holder of an Associate's degree...
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1 search this blog
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6 citibank excuse me
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9 4 comments
10 empowering your employees
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search this blog,posted by,danny omalia,2 comments,who knows,citibank excuse me,3 comments,1 comment,4 comments,empowering your employees,older posts,about me,danny o'malia,followers,blog archive,october
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Indy's Trusted Servant | indystrustedservant.blogspot.com Reviews

https://indystrustedservant.blogspot.com

Tuesday, September 21, 2010. The Douglle$ Lawn Care Story. My last two entries have been prompted by complaints. Now I want to tell a positive Customer Service story. Last week I once again served as Substitute Host on the Abdul in the Monring radio show on 1430 AM. A call came in from a lady named Denise Mertes. This call came in right after a caller named Ann had asked for a POSITIVE customer service story. Denise called in with a doozy! A 1991 Ben Davis graduate and the holder of an Associate's degree...

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1

Indy's Trusted Servant: September 2009

http://indystrustedservant.blogspot.com/2009_09_01_archive.html

Wednesday, September 30, 2009. One of the big problems in the world of Customer Service today is that too many companies do not trust their employees to take care of the customers. Since the employees are the ones who deal with the customers, not empowering them is the customer service "kiss of death". In the book THE NORDSTROM WAY, I was able to find one rule: "Use good judgment in all situations! Seems like one dandy rule to me! Here in Indianapolis and in several other mid western cities, Mike's Car W...

2

Indy's Trusted Servant: June 2009

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Tuesday, June 30, 2009. Return That Phone Call. NOW! To give great customer service, a company must build a CULTURE OF SERVICE. That’s what the late Joe O’Malia did at O’Malia’s. That culture of service must permeate everything throughout the company. And IT STARTS AT THE TOP. If the boss sets the tone, everyone else will follow. If not, you know how that turns out! 8221; or “Thanks for calling back so quickly! How many times have you, as a customer, been ignored when you called a business? 8220;Thanks a...

3

Indy's Trusted Servant: September 2010

http://indystrustedservant.blogspot.com/2010_09_01_archive.html

Tuesday, September 21, 2010. The Douglle$ Lawn Care Story. My last two entries have been prompted by complaints. Now I want to tell a positive Customer Service story. Last week I once again served as Substitute Host on the Abdul in the Monring radio show on 1430 AM. A call came in from a lady named Denise Mertes. This call came in right after a caller named Ann had asked for a POSITIVE customer service story. Denise called in with a doozy! A 1991 Ben Davis graduate and the holder of an Associate's degree...

4

Indy's Trusted Servant: Two Great Corporate Cultures

http://indystrustedservant.blogspot.com/2009/10/two-great-corporate-cultures.html

Monday, October 26, 2009. Two Great Corporate Cultures. Most recently I blew off some steam about a problem my wife and I had with Sears, Nordic Track and a third company whose name I don't even know. Since then, we visited our newly married daughter and new son-in-law in St. Louis this past weekend and they were sharing their frustration concerning their brand new, inoperative refrigerator that they had bought from- guess where? Sears, of course. And the story was eerily similar. The book also shares on...

5

Indy's Trusted Servant: February 2010

http://indystrustedservant.blogspot.com/2010_02_01_archive.html

Saturday, February 6, 2010. CItibank Customer Service Fiasco. This is so priceless, and so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now it'ssomewhere around $60.00. A family member placed a call to Citibank:. Family Member: "Do you think God will be mad at her?

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Big Dawg Tales

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Saturday, January 18, 2014. So will be thinking about me next few posts tonight and will start them flowing soon. Hope you all are great. Subscribe to: Post Comments (Atom). Noblesville, Indiana, United States. View my complete profile. Danny's Customer Service Blog. Life and Times of a teenager with Disabilities. Lilienna - Archies blog.

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Big Dawg Tales: June 2010

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Sunday, June 13, 2010. DADS 8th Annual Golf Outing. Friday June 4 th. Dads Appreciating Down Syndrome help their 8 th. Hamilton County Democrats are well. Guess it did not stick. All this group does is bad mouth Congressman Dan Burton (now to be honest Dan deserves some of it for sure) who is our currently elected 5 th. At this time in hi...

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Big Dawg Tales: December 2010

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Saturday, December 04, 2010. Congress To Consider National Special Needs Parent Day? A resolution calling for the establishment of a national day to recognize the parents of children with special needs is expected to be considered as early as Tuesday in the House of Representatives. I can tell you this from my standpoint:. I don't think t...

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Big Dawg Tales: July 2010

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Saturday, July 31, 2010. Hopefully one day closer to living the dream. Tony quote on the back. Wonder if I will see the Jensen boy's today. Wow that coffee smells good.I open my eyes to find I am still in Indiana.well maybe some day. Saturday, July 24, 2010. Advice to our youth. Sunday, July 04, 2010. Subscribe to: Posts (Atom).

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Fabric Care Center Blog & Dry Cleaning Articles of Interest

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Free Pick-Up and Delivery. News and Informative Articles (Our Blog). April 7, 2015. Assists Krzyzewski and Blue Devils to victory. It is a great feeling a person has when wearing freshly cleaned and pressed clothes. Most. People feel more self-confident wearing favorite clothes, cleaned and pressed, especially when making a special presentation. Certainly Blue Devils would have won the game without Mike’s suit being pressed in that close game. If Mr. Krzyzewski's suit getting pressed gave him one...Fabri...

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Big Dawg Tales: December 2009

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Monday, December 28, 2009. The Latest from Gov. Daniels. Here is the latest info on the economy and thoughts from Governor Daniels. I will point out once again he says he is not running for President. Sunday, December 27, 2009. Or Holiday season and while I have not been blogging allot. Will let me be. Subscribe to: Posts (Atom).

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Big Dawg Tales: I feel like my Grandfather

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Sunday, August 01, 2010. I feel like my Grandfather. I told Jan the other day I feel like my Grandfather of late. My grandfather was a smart man in the way's of the economy. He ran the main production area of US Steel Gary Works and could judge how things were going based on steel orders and production. By selling at Walgreens. Tim Durham...

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Big Dawg Tales: August 2010

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Sunday, August 08, 2010. It's Back to School week for Nash. Oh how I can hardly wait. New teacher, new class room, new experience in 4 th. Grade Our top heavy school corporation is now in a feud. Now running the school system in the Superintendent and Asst roles. That should work out well. Sunday, August 01, 2010. I told Jan the other day...

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Big Dawg Tales: January 2014

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Sunday, January 19, 2014. HJR 3What is it really about? So why is it so important for Speaker Bosma and Rep Turner to get their amendment passed? The first polygamist mentioned in the Bible is Lamech, whose two wives were. Gen 4:19). Abraham's wives were. Gen 16:3, 21:1-13),. Gen 25:1), and. Jacob's four wives are. S father, had two wives,.

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Big Dawg Tales: September 2009

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Rambling thoughts, tales, opinions and ponderings from a boy from the banks of the Buck Creek who grew up to be a proud Dad of a son, who happens to have Down syndrome. Saturday, September 19, 2009. IDEA and Article 7. Attended an update class on the law yesterday. Was good for a refresher and some updated ideas and rulings I was not aware of. Did you all know that IDEA will start it's reauthorization. In Congress again next year? Are we willing to roll up our sleeves. Subscribe to: Posts (Atom).

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Indy's Trusted Servant

Tuesday, September 21, 2010. The Douglle$ Lawn Care Story. My last two entries have been prompted by complaints. Now I want to tell a positive Customer Service story. Last week I once again served as Substitute Host on the Abdul in the Monring radio show on 1430 AM. A call came in from a lady named Denise Mertes. This call came in right after a caller named Ann had asked for a POSITIVE customer service story. Denise called in with a doozy! A 1991 Ben Davis graduate and the holder of an Associate's degree...

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Indy's Trusted Servant | Danny O'MaliaCustomer Service Wisdom on Hoosier Hometown Heroes - Indy's Trusted Servant | Indy's Trusted Servant

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Indy Student Services - Home

ACT and SAT Information. Graduation and Promotion Requirements. Change of Contact Form. Financial Aid General Info. Scholarships - School Specific. Scholarships - Minorities Only. Need to see your School Counselor? 8203;November 14-18 - If you would like to complete your applications at school, please complete the registration form below. To view the schools participating, click here. Please fill out the Junior Information Sheet. If you are a Junior. Please fill out the Senior Information Sheet.