bloginfinitetraining.wordpress.com
Empower your Team and they will Impress your Customers | The CUSTOMER SERVICE Blog
https://bloginfinitetraining.wordpress.com/2014/01/22/empower-your-people-impress-your-customers
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. Empower your Team and they will Impress your Customers. I had a great conversation recently with a good friend of mine. Paul beams with pride when he talks about his new role, he actually smiles when he tells you about his job. Perhaps more surprising, to me at least, when you realise his change in career, from builder to working in retail. Be a good leader and create an empowered team that embraces responsibility:.
bloginfinitetraining.wordpress.com
The CUSTOMER SERVICE Blog | Infinite Training – The Customer Service Inspiration Team | Page 2
https://bloginfinitetraining.wordpress.com/page/2
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. Christmas Customer Service matters. Thank you to all our customers in 2014. We look forward to working with you in 2015. Have a fabulous [.]. Christmas Customer Service Matters 2014. Training should be about preparation, planning, enjoying the experience, inclusion, engaging, for everyone whatever your journey. We captured [.]. Training should be about…. Are you always on top form with your customers? November 27, 2013.
bloginfinitetraining.wordpress.com
Avoid Customer Service Fails with 5 easy steps for being Customer Service Ready | The CUSTOMER SERVICE Blog
https://bloginfinitetraining.wordpress.com/2014/05/29/5-top-tips-for-being-customer-service-ready
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. Avoid Customer Service Fails with 5 easy steps for being Customer Service Ready. Are you always on top form with your customers? Customer Service Fails are annoying, costly and damaging. Get it right from the start. Here’s a simple plan for making sure that you and your teams are always on your game. Make it a practiced smile that is natural. It’s a winning start to any customer engagement. We use gestures all the time ...
bloginfinitetraining.wordpress.com
Find amazing people, just ask the right questions | The CUSTOMER SERVICE Blog
https://bloginfinitetraining.wordpress.com/2013/12/24/find-amazing-people-just-ask-the-right-questions
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. Find amazing people, just ask the right questions. The people I meet often amaze me, but I’m no longer surprised that they amaze me, because I’ve learned that everyone has a story, all you have to do is ask the right questions and listen. That was the key. The unlocking question to reveal an amazing person. Since then I’ve learned to ask unlocking questions and found other amazing people. Ell me what happened? A wise ma...
bloginfinitetraining.wordpress.com
What does ‘good customer service’ mean? | The CUSTOMER SERVICE Blog
https://bloginfinitetraining.wordpress.com/2013/12/10/what-does-good-customer-service-mean
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. What does ‘good customer service’ mean? We asked our friends and colleagues what it meant to them. This is what they told us and our guide to you. Free doesn’t have to be giveaways, a keyring, a pen, a mug, they’re all fine, but how about taking action, making a phone call, writing an email, giving free advice, sending a referral. And last time we checked, a smile was still free to give. Be Friendly and Polite. How amaz...
bloginfinitetraining.wordpress.com
A smile, a free customer service tool. | The CUSTOMER SERVICE Blog
https://bloginfinitetraining.wordpress.com/2013/11/27/a-smile-a-free-customer-service-tool
The CUSTOMER SERVICE Blog. Infinite Training – The Customer Service Inspiration Team. A smile, a free customer service tool. Smiling, it’s easy, right? We learn how to do it early in life, sometimes we just forget as we get older and maybe do it less often. Lets see if we can help you smile. Follow our little experiment. Pause a moment, now think back to the last time you smiled before you read this article? Now, hold on to that thought and that feeling. You see, you’re smiling again. Considered ‘a...
SOCIAL ENGAGEMENT