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Thursday, September 01, 2016. CRM portals is a web infrastructure that integrates customer information, customer interactions, and helps companies with the best possible services and products to their clients. For this to be of value, a CRM portal will use real time CRM analysis to power real time CRM content. An online, leading web-based email service product, for creating mass customized, personalized real time mail tracking services, available at http:/ www.interactmail.com/.