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HOMEIntroduction to the International Service Quality Standard
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Introduction to the International Service Quality Standard
http://www.internationalservicequalitystandard.com/
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Customer 1st International
Trevor Arden
Bramblewo●●●●●●●●●Frog Lane
Longbr●●●●●●verill
WAR●●●TER , Wiltshire, BA12 7DS
United Kingdom
View this contact
Customer 1st International
Trevor Arden
Bramblewo●●●●●●●●●Frog Lane
Longbr●●●●●●verill
WAR●●●TER , Wiltshire, BA12 7DS
United Kingdom
View this contact
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Introduction to the International Service Quality Standard
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A brand new standard for customer service. A standard that reflects the essence of outstanding service. The International Service Quality Standard has 8 dimensions, each of which comprises a number of components. Altogether, the 60 components test every key aspect of service excellence. The first 7 dimensions are enablers. Highlighting what must be in place to build a customer centric provision. The 8th, dimension, Optimise, is the results. Dimension, reflecting the direct views of customers.
RESULTS
http://www.internationalservicequalitystandard.com/results.html
Your results report details your service performance and identifies the service gaps. Customer Service Global, No. 1, 38 Silver Street, Bradford on Avon, BA15 1JX. Support@customerserviceglobal.com 44 (0)1985 841070. Contains full details of how your organisation performs in every aspect of customer service. Because both customers and employees are surveyed, you can be sure that its findings are accurate and reliable. We provide clear signposting to how you should resolve your service gaps.
HOW IT WORKS
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Assess your service standards by combining the views of customers and employees. Customer Service Global, No. 1, 38 Silver Street, Bradford on Avon, BA15 1JX. Support@customerserviceglobal.com 44 (0)1985 841070. Customers and employees respond to our online Customer Insights. Surveys. Your detailed Results Report. Finally, we'll help you with your Action Planning. Ensuring the whole organisation focuses on the specific aspects that will enhance customers' experiences. Assess your service performance.
ONLINE SURVEYS
http://www.internationalservicequalitystandard.com/surveys.html
Just provide lists of your employee and customer respondents and we do the rest. Customer Service Global, No. 1, 38 Silver Street, Bradford on Avon, BA15 1JX. Support@customerserviceglobal.com 44 (0)1985 841070. You select representative samples of customers and employees. Simple, unambiguous questions. Respondents complete their survey on a website. Surveys can be themed to your organisation's colours and brand. The ISQS customer and employee survey methodology was developed by Customer 1st Internationa...
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A brand new standard for customer service. A standard that reflects the essence of outstanding service. The International Service Quality Standard has 8 dimensions, each of which comprises a number of components. Altogether, the 60 components test every key aspect of service excellence. The first 7 dimensions are enablers. Highlighting what must be in place to build a customer centric provision. The 8th, dimension, Optimise, is the results. Dimension, reflecting the direct views of customers.
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