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IS-EXPERT Home Page

IS-EXPERT SPRL is a belgian company providing consultancy on ITIL-based ITSM solutions. Reference in implementation and support of BMC Remedy ITSM suite, we always reach the highest customer satisfaction. Our range of expertise includes BMC Remedy Service Desk (Incident Management, Problem Management), Change Management, Atrium CMDB (Configuration Management DataBase), Asset Management, Service Level Management, as well as reporting through Crystal Reports. We also create our own tools to accelerate the dev

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IS-EXPERT SPRL is a belgian company providing consultancy on ITIL-based ITSM solutions. Reference in implementation and support of BMC Remedy ITSM suite, we always reach the highest customer satisfaction. Our range of expertise includes BMC Remedy Service Desk (Incident Management, Problem Management), Change Management, Atrium CMDB (Configuration Management DataBase), Asset Management, Service Level Management, as well as reporting through Crystal Reports. We also create our own tools to accelerate the dev

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4 BMC

5 ITSM

6 ITIL

7 ITIL v2

8 ITIL v3

9 Incident Management

10 BMC Remedy

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IS-EXPERT Home Page | is-expert.be Reviews

https://is-expert.be

IS-EXPERT SPRL is a belgian company providing consultancy on ITIL-based ITSM solutions. Reference in implementation and support of BMC Remedy ITSM suite, we always reach the highest customer satisfaction. Our range of expertise includes BMC Remedy Service Desk (Incident Management, Problem Management), Change Management, Atrium CMDB (Configuration Management DataBase), Asset Management, Service Level Management, as well as reporting through Crystal Reports. We also create our own tools to accelerate the dev

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is-expert.be

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is-expert.be

http://www.is-expert.be/home

IS-Expert now becomes Express-Desk Solutions. IS-Expert S.P.R.L. was dissolved on 30th of September 2014. All activities were transferred to Express-Desk Solutions S.C.S. Ar-Explorer, the only plugin for BMC Remedy Developer Studio, is rebranded into Express-Desk ARS Workflow Explorer. An updated version, supporting Remedy 8.0, 8.1 and 9.0, will be released soon. 1 A "Remedy-aware" Virtual Agent available in Lync :. 2 Integration of Remedy inside Lync's conversation window :. If the customer was calling ...

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About IS-Expert

http://www.is-expert.be/about-us

IS-EXPERT SPRL is a Belgian company created in 2008 by Stephane Fornaroli; a young, dynamic and experienced Engineer in Computer Sciences. IS stands for Information System as our services offer more than just ICT, it also includes a deep understanding of our customer's business needs. Our goal is to provide our clients with a complete 360 solution. Wikipedia ( definition of Information System. IS-EXPERT is a consultancy company specialized in the following areas :.

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Support

http://www.is-expert.be/support

Ar explorer support section. Welcome to our support section dedicated to Ar explorer. You will find all relevant information regarding development phases, issues, future enhancements and releases in this section. However, as we are still in the process of populating those pages and writing the end-user documentation, if the information you are looking for does not appear in this section, feel free to contact us. Ar explorer installation guide. Ar explorer offline activation. How does Ar explorer work?

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Services

http://www.is-expert.be/services

IS-EXPERT is an Information Systems consulting company providing expertise in the implementation, deployment and administration of tailor-made solutions to meet our customer's business objectives. IS-EXPERT provides you with a deep expertise in BMC Remedy based products :. Know-How about full ITSM suite installation, configuration and support, in any version. Development of BMC Remedy based applications from scratch. Customization of existing products, custom or out-of-the-box.

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http://www.is-expert.be/products

Discover our new product: Ar explorer. Find your way through BMC Remedy workflow using Ar explorer, our new advanced search integrated plug-in for BMC Remedy Developer Studio 7.5 and 7.6. What Remedy specialist never asked himself : which piece of workflow writes something in that field? What Filter or Active Link returns that ARERR error code? If I change the field length of that field, what impact does it have on the workflow? Now, Ar explorer can help you in answering those questions.

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IS-Expert now becomes Express-Desk Solutions. IS-Expert S.P.R.L. was dissolved on 30th of September 2014. All activities were transferred to Express-Desk Solutions S.C.S. Ar-Explorer, the only plugin for BMC Remedy Developer Studio, is rebranded into Express-Desk ARS Workflow Explorer. An updated version, supporting Remedy 8.0, 8.1 and 9.0, will be released soon. 1 A "Remedy-aware" Virtual Agent available in Lync :. 2 Integration of Remedy inside Lync's conversation window :. If the customer was calling ...

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