svcvar.com
Asset Tracking | Integrated Service Partners
http://www.svcvar.com/services/asset-tracking
In order to truly benefit from service contracts, companies must know where their equipment is, who to contact for service, and what level of service is contracted. We invite you to a quick 15 minute web-ex to see for yourself how simple, yet comprehensive the ISP system is for users around the world. Type in the box below the manufacturer of your product and we will let you know if we service their products. 760 N Ogden Avenue. Chicago, IL 60642.
svcvar.com
About | Integrated Service Partners
http://www.svcvar.com/about
Your Single Source for Global IT Maintenance. ISP sources Best-In-Class service and maintenance for all IT needs. Integrated Service Partners provides a single point of contact for consolidating and managing OEM direct, OEM authorized, and select 3. Due to the varying age, make, and model of IT hardware within a single enterprise, multiple service providers with specialized skill sets are often required to keep complex IT infrastructures up and running. 760 N Ogden Avenue. Chicago, IL 60642.
svcvar.com
Services | Integrated Service Partners
http://www.svcvar.com/services
The best service programs from a single point of contact. ISP is your One-Stop-Shop for multi-vendor IT service needs. Integrated Service Partners has established a network of hundreds of manufacturers and authorized 3. With ISP you receive:. Global One-Stop-Shop for all IT service agreements. Web-based Contract Administration Tool. Web-based Asset Tracking Tool. Web-based Call History Reporting for all hardware platforms. Web-based Dispatch for all hardware platforms. Web-based Supplies Request feature.
svcvar.com
Contract Administration | Integrated Service Partners
http://www.svcvar.com/services/contract-administration
Online Contract Administration is Automatic. With Integrated Service Partners’ online contract administration tools, IT and Procurement staff can go online 24X7 to view equipment by device type, serial number, contract number and location. From their account, authorized users can easily view multi-vendor hardware with the associated contract maintenance costs, allowing simplified budget planning. Type in the box below the manufacturer of your product and we will let you know if we service their products.
svcvar.com
Service Call Placement | Integrated Service Partners
http://www.svcvar.com/services/call-placement
ISP eliminates the need for users to contact multiple sources, using different phone numbers and web sites for service calls. With ISP’s portal, the click of a mouse opens a ticket with our service partner whether the equipment is located in New York or the Netherlands. Direct links with our partner call centers ensure SLA’s are not diluted. Every call placed is simultaneously copied to your ISP account manager who follows the progress of the ticket from start to finish. 760 N Ogden Avenue.
svcvar.com
Call History Reporting | Integrated Service Partners
http://www.svcvar.com/services/history-reporting
All call placement dates and times, problem descriptions, closure dates, and service level requirements are automatically tracked and kept in an annotated history record and easily accessible to the account holder. Reports can be generated by site, contract number, service level, device type and serial number, date range, call status, and much more. Additionally, the user is able to customize any of these reports and email them from within the system or export them to CSV. 760 N Ogden Avenue.