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Ali's retail blog at ItimIdeas and observations on retailing
http://itimretail.blogspot.com/
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Ali's retail blog at Itim | itimretail.blogspot.com Reviews
https://itimretail.blogspot.com
Ideas and observations on retailing
Ali's retail blog at Itim: February 2011
http://itimretail.blogspot.com/2011_02_01_archive.html
Sunday, February 20, 2011. Will IT departments be the next focus for cost reductions? 2011 looks set to be another challenging year for retailers. There’s no doubt that with increases in commodity prices, the fall in sterling, increases in labour costs, and the VAT rise, pressure will be on margins. Retailers will be looking for ways to reduce costs. Will IT departments be the next target for cost reductions? This includes all software, hardware, maintenance, IT operations and 1st, 2nd and 3rd line suppo...
Ali's retail blog at Itim: July 2010
http://itimretail.blogspot.com/2010_07_01_archive.html
Friday, July 23, 2010. The 21st Century is here. Yes I know that statement is obvious, however, as a retailer have you really considered its full impact on your organisation? You’re competing in a world where the phrase ‘multi-channel’ became irrelevant five years ago – retail is multi-channel! Whether it is in store, in your call centres or in the DC’s, your brand experience has to have a human face or it will be reduced to a price proposition. Last year’s recession saw a rush to value (otherwise ...
Ali's retail blog at Itim: April 2010
http://itimretail.blogspot.com/2010_04_01_archive.html
Saturday, April 24, 2010. Are You Making Human Contact Count. Once upon a time, retailers stood next to their barrows arranging their merchandise while warmly greeting and humorously haggling with their customers. It was a place to chat, to joke, to share smiles and gossip, and the shopkeeper and the customer liked it that way. Today, customer service and “clienteling” have almost vanished. Stores are no longer customer sanctuaries but product warehouses. Chain retailers inadvertently created a self-defe...
Ali's retail blog at Itim: Downsizing, downsizing, downsizing......
http://itimretail.blogspot.com/2012/03/downsizing-downsizing-downsizing.html
Friday, March 23, 2012. Downsizing, downsizing, downsizing. Retailers are all starting to downsize. Suddenly we are discovering we have too much store space. Next is about to launch small format stores, B&Q is about to free up space in sheds, Mothercare is reducing overall number of stores. But how does a retailer downsize? We agree that as footfall reduces and e-commerce sales expand retailers will need to reduce the store footprint. Keep only out-of-town stores, where footfall is guaranteed.
Ali's retail blog at Itim: Sophisticated Order Management -key to multi-channel
http://itimretail.blogspot.com/2012/04/sophisticated-order-management-key-to.html
Monday, April 16, 2012. Sophisticated Order Management -key to multi-channel. The key to a great multi-channel offering for consumers is sophisticated order management. Traditional retailing relied on the retailer being able to ensure that the right stock got to the right place at the right time. Retailers have invested amassive amounts in trying to make sure they get that right. Consequenlty if you cannot get the stock to the right location, move the order to where the stock exists. There is then no lim...
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See All Her Faces- Retail Blog: December 2013
http://seeallherfaces.blogspot.com/2013_12_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Sunday, 8 December 2013. Ok this time Im serious. So one thing we've learnt. it takes a better woman than me to post regularly on her blog whilst being a working mum. But we're going to carry on regardless. Coming soon- debrief on the Drapers Fashion Summit 2013, thoughts on international expansion for Uk retailers, and how to do Wholesale in a multichannel world. Subscribe to: Posts (Atom).
See All Her Faces- Retail Blog: September 2011
http://seeallherfaces.blogspot.com/2011_09_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Thursday, 29 September 2011. Keep an Eye on Aurora. Rationalising the Store Portfolio. Mike Shearwood the CEO of the group has told Retail Week. That retailers need far fewer stores for credible national coverage in the brave new world, alongside a well implemented multi-channel offering. Delivery Faster Than a Speeding Bullet (almost). And finally from Drapers. It will be interesting to obser...
See All Her Faces- Retail Blog: October 2011
http://seeallherfaces.blogspot.com/2011_10_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Friday, 28 October 2011. State of the (Retail) Nation. So, recently my colleagues and I at Tata Consultancy Services (let me reiterate at this point that all views expressed in this blog are my own etc etc) were lucky enough to sit down with Tim Danaher, editor of the Bible aka Retail Week, to discuss the key trends/issues impacting the retail landscape in 2011. 2 And Customers are Changing too.
See All Her Faces- Retail Blog: July 2011
http://seeallherfaces.blogspot.com/2011_07_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Monday, 25 July 2011. Essential Maternity Working Wardrobe. OK, at the risk of alienating some of my loyal readership, I am going to dip my toe into the niche waters of the maternity clothing market, of which I have recently become rather more interested (I think you'll only need one guess) and highlight a few observations I've gathered. Yes I'm going to be pregnant for months, but then I won'...
See All Her Faces- Retail Blog: August 2011
http://seeallherfaces.blogspot.com/2011_08_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Wednesday, 17 August 2011. Retail on the Move: M Commerce. If you thought you were spending too much time surfing the net on your phone (and more specifically browsing and buying products) you'd be right- as a new survey (commissioned by Velti) has revealed that we are spending up to two weeks a year browsing retail sites on our mobiles! High Street Lagging Behind. How to Win Us Back. But, it ...
See All Her Faces- Retail Blog: March 2011
http://seeallherfaces.blogspot.com/2011_03_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Wednesday, 9 March 2011. Familiarity breeds. content. Some interesting research from ForeSee Results. They found that social media interactions are a primary influence for only 3% of visitors to e-retail sites! Their results indicated that the more traditional techniques are much better drivers to retailer's websites- with search engines influencing 13% of visitors, and promotional emails 10%.
See All Her Faces- Retail Blog: John Lewis has Christmas Wrapped Up....
http://seeallherfaces.blogspot.com/2011/11/john-lewis-has-christmas-wrapped-up.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Monday, 21 November 2011. John Lewis has Christmas Wrapped Up. So by now everyone has not only read about, but seen and formed an opinion on, the John Lewis 2011 Christmas Advert. I don't think there has been much competition for John Lewis this year, as the other 'big' Christmas campaigns seem mostly some rather more cynical and downright annoying this year. And as for Littlewoods? I'm not ev...
See All Her Faces- Retail Blog: January 2012
http://seeallherfaces.blogspot.com/2012_01_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Monday, 30 January 2012. Retail Resolutions for 2012. A very belated happy new year to you! This is probably the most important thing you can start, or continue to implement, this year, and will go some way to future-proofing you for the short-medium term. 3 Be The Best. It is worth noting that implementation of a sucessful social media strategy, being based on carefully defined objectives tha...
See All Her Faces- Retail Blog: February 2011
http://seeallherfaces.blogspot.com/2011_02_01_archive.html
See All Her Faces- Retail Blog. News, views and general observations on retail business, consumerism and trends. Saturday, 12 February 2011. A Customer Service Revolution? Mary Portas' current show Secret Shopper, whilst meeting with some critiscism as to the approach (such as from Furniture Village chief Peter Harrison who said in Retail Week. That it was "morally indefensible" and a "biased, ill-informed perversion of the truth"- come on say what you really mean Peter), has a noble aim. Motivated staff...
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Ali's retail blog at Itim
Monday, April 16, 2012. Sophisticated Order Management -key to multi-channel. The key to a great multi-channel offering for consumers is sophisticated order management. Traditional retailing relied on the retailer being able to ensure that the right stock got to the right place at the right time. Retailers have invested amassive amounts in trying to make sure they get that right. Consequenlty if you cannot get the stock to the right location, move the order to where the stock exists. There is then no lim...
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