itil-italia.com
Blog - ITIL, Italia
http://www.itil-italia.com/apps/blog
View: full / summary. Service Transition, alcune considerazioni generali. Posted by itil-italia on November 20, 2011 at 6:35 AM. A grandi linee, i momenti che vengono considerati parte della transizione sono quattro:. 160;La catalogazione, in una lista o pacchetto (package) consistente, dei sistemi, processi e funzioni che compongono il servizio da transitare nell'ambiente di produzione. La "costruzione" (build) di questo pacchetto in un insieme coerente ed interoperante. La CISA (Certified Information S...
top-beyond.com
合作伙伴_上海碧源信息科技有限公司
http://www.top-beyond.com/partners.aspx
评估认证" target=" blank" 热烈祝贺冠新软件成功通过. Target=" blank" Introduction to CMMI For. Introduciton to CMMI For. 服务热线 4006-021-961 邮箱 service@top-beyond.com.
itil.co.il
כנסים ושיתוף ידע
http://www.itil.co.il/conferences
The Israeli ITSM sharing site. ITIL האתר הישראלי להרחבת הידע של משתמשי. מקום מרוכז אחד שמפרסם מידע על כנסים בכל העולם. כאן יש מידע על כל הכנסים של פורום itSMF שמתקיימים בעולם. זהו האתר העולמי של פורום itSMF. והמידע שנמצא כאן על כנסים מתעדכן כל הזמן. בעיקרון - כל מדינה מריצה כנס פעם בשנה, ושם ניתן לשמוע על החידושים בכי חשובים בכלי תוכנה למימוש ITSM, על פתרונות מעניינים של לקוחות שהפיקו תועלת מיישום ITIL, ומדרכי עבודה של יועצים וספקים שמנצלים את מתודת ITIL כדי לעשות סדר ב-IT. המומלצים ביותר הם האתר האנגלי.
exlight.net
ITIL関連の調査メモ
http://www.exlight.net/devel/itil/index.html
ITIL IT Infrastructure Library 関連の調査メモ. ITIL (IT Infrastructure Library) とは. ITIL イギリス規格 BS 15000. 類似領域の重要な標準に ISO/IEC 12207 (JIS X 0160) / 共通フレーム SLCP-JCF. V2の補強と統合 かなり大きな再編 をおこなった版 サービス ライフサイクル全体をカバーするコア書籍5冊 Official Introductionという構成になった 2013-11-06時点の最新版は2011年版[16]. が Service Design 後述 の大きな要素として意識されている この. ITIL V3 はコア出版物5冊が各 lifecycle modules になっている[3][1] V3のコア出版物5冊は下表を参照. 各巻21時間の自習を推奨とのこと[3] 備考 5冊で約2000ページ,299 GBP 約48,000円 , 2011-07-29版[16]. ITIL Continual Service Improvement. Production of the Servi...
iagoconsulting.com
The Iago Group, LLC, based in Portsmouth, NH employs lean six sigma methodologies and instructional design to help organizations with their business process improvement (BPI) and business process management (BPM) and training. Iago uses process mapping, s
http://www.iagoconsulting.com/who_we_are.asp
David has been helping organizations achieve human performance and service process excellence for over 21 years. He has worked with companies of all sizes and industries. His career has taken him to the UK, Ireland, Canada, and India where he’s been responsible for process improvement initiatives on a global scale. David is a certified Six Sigma Black Belt from the American Society for Quality (ASQ). A Project Management Professional (PMP) through the Project Management Institute (PMI).
konverents2014.itsmf.ee
itSMF Estonia annual conference 2014
http://konverents2014.itsmf.ee/speakers
Adrian Cockcroft has had a long career working at the leading edge of technology. He's always been fascinated by what comes next, and he writes and speaks extensively on a range of subjects. At Battery Ventures, he advises the firm and its portfolio companies about technology issues and also assists with deal sourcing and due diligence. Bartosz is the Chairman of itSMF International. And the founder of itSMF in Poland. Polish ITSM enthusiast, practitioner, trainer, coach. Passionate about building cu...