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Joe The IT Guy |

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and twitter addict, and I'm also the resident IT guy at SysAid Technologies. That's pretty much me in a nutshell.

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Joe The IT Guy | | joetheitguy.com Reviews
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So in case you hadn&#039;t worked it out yet, I&#039;m Joe! Hello there. I&#039;m a native New Yorker and I love everything connected to IT service management (ITSM). I&#039;m a passionate blogger and twitter addict, and I&#039;m also the resident IT guy at SysAid Technologies. That&#039;s pretty much me in a nutshell.
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1 popular posts
2 archives
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6 daniel breston
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Joe The IT Guy | | joetheitguy.com Reviews

https://joetheitguy.com

So in case you hadn&#039;t worked it out yet, I&#039;m Joe! Hello there. I&#039;m a native New Yorker and I love everything connected to IT service management (ITSM). I&#039;m a passionate blogger and twitter addict, and I&#039;m also the resident IT guy at SysAid Technologies. That&#039;s pretty much me in a nutshell.

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joetheitguy.com joetheitguy.com
1

Best Practice Frameworks Archives | Joe The IT Guy

http://www.joetheitguy.com/category/best-practice-frameworks

Category Archives: Best Practice Frameworks. Resilience Engineering and the Five Missing Teeth of Availability Management. Posted by Steve Chambers. On May 18, 2016. Do as I say, not as I do is an instruction that most children are familiar with. Their questions receive the shriek Because I’m your mother! Or father. Such vacuous guidance is frustrating because the child doesn’t learn why something should be done, or how it should be done, correctly. So children instead seek the […]. Posted by Stephen Mann.

2

Interview Archives | Joe The IT Guy

http://www.joetheitguy.com/tag/interview

ITSM Views: Greg Sanker, from ITSMTransition.com. Posted by Joe the IT Guy. On July 28, 2015. What exactly is your job? By day, I’m a mild mannered IT manager at a US state agency – managing enterprise services, which includes the service desk and the budding service management office. I specialize in adapting and adopting IT best practices in the pursuit of operational excellence. In my spare time, I’m a blogger, […]. ITSM Views from a Vendor, with Ashok Srivastava from Kovair. Posted by Joe the IT Guy.

3

Interviews Archives | Joe The IT Guy

http://www.joetheitguy.com/category/interviews

An Interview with the UK’s #1 ITIL Hater. Posted by Joe the IT Guy. On November 19, 2015. How is that for a click-bait blog title? This blog is a Q&A session with Steve Chambers who, since about 2009, has written on and presented his criticism and condemnation of ITIL , an IT service management (ITSM) best practice framework. His inflammatory articles include Is the ITIL make-over like putting lipstick on a pig? And Is […]. ITSM Views: Rebecca Beach, from Dimity Consulting. Posted by Joe the IT Guy.

4

Joe The IT Guy | Page 2 of 25 |

http://www.joetheitguy.com/page/2

Joe The IT Guy's Blog. 3 Problem Management Tips to Stop the Snowball Effect. Posted by Joe the IT Guy. On July 20, 2016. How often do you find yourself standing on the side of a snow-capped mountain, frozen to the spot while helplessly looking up at the rapidly growing and descending snowball of your IT nightmares? Metaphorically-speaking of course, but hopefully you get the point. Introduce best practice of course. ITSM and IT Support in 2016: What Has Changed Since Late 2011? Posted by Stephen Mann.

5

Incident Management Archives | Joe The IT Guy

http://www.joetheitguy.com/category/incident-management

Category Archives: Incident Management. Why You Should Do Less Incident Management. Posted by Joe the IT Guy. On May 6, 2015. IT is a huge part of the budget for many companies, and the money spent on IT is intended to create business value and support business growth, but many IT organizations spend a large part of this budget on managing incidents. The service desk typically employs many people, and uses expensive telephony and service management […]. Posted by Joe the IT Guy. On December 11, 2014.

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IT Asset Management Software - Start Your Free Trial!

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All Help Desk features. TRY US FOR FREE. IT Service Management Software. TRY US FOR FREE. Free Help Desk Software. Why Customers Choose Us? Take a product tour. SysAid On The Road. Joe The IT Guy. IT Asset Management Software: An All-In-One Solution. Service Desk, ITSM, IT Asset Management, and More. Is SysAid IT Asset Management asset tracking software, IT inventory management software, or IT asset management software? It’s all three with additional capabilities beyond these! And SysAid Patch Management.

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SysAid CMDB Software - better track your CI items

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All Help Desk features. TRY US FOR FREE. IT Service Management Software. TRY US FOR FREE. Free Help Desk Software. Why Customers Choose Us? Take a product tour. SysAid On The Road. Joe The IT Guy. SysAids CMDB software helps you to keep track of the configuration items in your IT ecosystem, maps the connections between them, and helps you predict the influence of changes. Predict the Business Impact of Change with CMDB Software. Automatically Import Data into Your CMDB. TRY SYSAID CMDB FREE. Configure mo...

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ITSM, Help Desk Software, Ticketing System | SysAid

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Software de Help Desk. Gestión de Tickets. Portal de Auto Servicio. Restablecimiento de Contraseña. Gestión de Activos. Gestión de Activos de TI. Descubrimiento en la Red. Gestión de Dispositivos Móviles. Gestión de Parches. Analíticos de BI. Todas las características del Help Desk. Software de Gestión de Servicio de TI. Gestión de Incidentes. Gestión de Problemas. Gestión de Cambios. Gestión de Niveles de Servicio. Portal de Auto Servicio. Gestión de Conocimiento. Gestión de Activos. SysAid On The Road.

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SysAid Self-Service Password Reset – get your free 30-day trial!

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All Help Desk features. TRY US FOR FREE. IT Service Management Software. TRY US FOR FREE. Free Help Desk Software. Why Customers Choose Us? Take a product tour. SysAid On The Road. Joe The IT Guy. SysAid Self-Service Password Reset. SysAids Self-Service Password Reset (SSPR) module lets end users securely reset their domain passwords, and unlock suspended accounts, by themselves without the need for IT support’s assistance. Reduce Support Costs and Improve Productivity. Immediate Resolution for End Users.

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SysAid Self-Service Portal – log issues and self help. Find out more

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All Help Desk features. TRY US FOR FREE. IT Service Management Software. TRY US FOR FREE. Free Help Desk Software. Why Customers Choose Us? Take a product tour. SysAid On The Road. Joe The IT Guy. The SysAid Self-Service Portal lets end users submit incidents, request services, view IT announcements, chat with IT support people, consult the Knowledge Base for self-help, reset domain passwords or unlock accounts, and more. Provide 24/7 Self-Service and Self-Help Capabilities. Hotkey and Ticket Submission.

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SysAid: un'unica soluzione ITSM con gli essenziali ITIL

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Tutte le feature Help Desk. IT Service Management Software. Tutte le feature ITSM. Richiedi la Free Trial. SysAid On The Road. Joe The IT Guy. Che Cosè lITSM? One Service Desk. All Essentials. SysAid: un'unica soluzione ITSM con gli essenziali ITIL. Migliora il Tuo Help Desk Con Sysaid. Egrave; ciò che cerchi in un unico Service Desk. La Via Più Breve. Per l’Analisi e il Controllo. Attiva la BI Analytics. Risparmia tempo. Fai la differenza. SysAid al 12 Posto del Report Gartner. SysAid si posiziona tra i...

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SysAid: un'unica soluzione ITSM con gli essenziali ITIL

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Tutte le feature Help Desk. IT Service Management Software. Tutte le feature ITSM. Richiedi la Free Trial. SysAid On The Road. Joe The IT Guy. Che Cosè lITSM? One Service Desk. All Essentials. SysAid: un'unica soluzione ITSM con gli essenziali ITIL. Migliora il Tuo Help Desk Con Sysaid. Egrave; ciò che cerchi in un unico Service Desk. La Via Più Breve. Per l’Analisi e il Controllo. Attiva la BI Analytics. Risparmia tempo. Fai la differenza. SysAid al 12 Posto del Report Gartner. SysAid si posiziona tra i...

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Joe The IT Guy |

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JoeTheJellyfish.com

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Ask the Jeweler

Sunday, November 13, 2011. Dreams really do come true. Rings have always been my favorite thing to make. Last year I made a pink sapphire and diamond ring that I am especially proud of. It involved a technique of setting an emerald cut (rectangular) stone that was taught to me by an excellent jeweler. Anyway, this little pink sapphire ring is for sale on my website http:/ www.jlmetalsmith.com/. And is also on display in Carmel, CA at a beautiful jewelry store on Ocean Ave. Photo credits: Rick Miles.

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