kakaposystems.com

Kakapo Systems

Powerful attendant console for demanding front desk. Extend your business identity and BroadWorks services out to the mobile device. With busy lamp field in. Agent, Supervisor and Wallboard applications to maximise customer service. Unity Wallboard really compliments our hosted call centre offering. Being able to configure so many different stats and views means our customers can see the KPIs that are most important to them. Steven van Dijk, Mtel. Teddi Steinporsson, Vodafone. Ed Lennon, Votacall. Kakapo...

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Kakapo Systems

Chris Tutt

87 Can●●●●●●Avenue

Lo●●on , Greater London, KT2 6JR

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ch●●●●●●●●@kakaposystems.com

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Kakapo Systems

Chris Tutt

87 Can●●●●●●Avenue

Lo●●on , Greater London, KT2 6JR

GB

44.7●●●●5695

ch●●●●●●●●@kakaposystems.com

View this contact

Kakapo Systems

Chris Tutt

87 Can●●●●●●Avenue

Lo●●on , Greater London, KT2 6JR

GB

44.7●●●●5695

ch●●●●●●●●@kakaposystems.com

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Kakapo Systems | kakaposystems.com Reviews

<META> DESCRIPTION

Powerful attendant console for demanding front desk. Extend your business identity and BroadWorks services out to the mobile device. With busy lamp field in. Agent, Supervisor and Wallboard applications to maximise customer service. Unity Wallboard really compliments our hosted call centre offering. Being able to configure so many different stats and views means our customers can see the KPIs that are most important to them. Steven van Dijk, Mtel. Teddi Steinporsson, Vodafone. Ed Lennon, Votacall. Kakapo...

<META> KEYWORDS

1 portal

2 blog

3 meeting

4 request your trial

5 unity apps

6 unity desktop

7 unity mobile

8 unity reception

9 unity agent

10 unity supervisor

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Page content here

KEYWORDS ON PAGE

portal,blog,meeting,request your trial,unity apps,unity desktop,unity mobile,unity reception,unity agent,unity supervisor,unity wallboard,deployment,service provider benefits,service provider faq,broadworks requirements,system requirements,services,menu

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Kakapo Systems | kakaposystems.com Reviews

https://kakaposystems.com

Powerful attendant console for demanding front desk. Extend your business identity and BroadWorks services out to the mobile device. With busy lamp field in. Agent, Supervisor and Wallboard applications to maximise customer service. Unity Wallboard really compliments our hosted call centre offering. Being able to configure so many different stats and views means our customers can see the KPIs that are most important to them. Steven van Dijk, Mtel. Teddi Steinporsson, Vodafone. Ed Lennon, Votacall. Kakapo...

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kakaposystems.com

1

Unity Supervisor - Kakapo Systems

http://www.kakaposystems.com/unity-supervisor

Unity Supervisor is a powerful reporting and management engine that gives supervisors and team leader’s relevant, real-time performance information on Agents and queues. Unity Supervisor supports all current services and historical reports on Broadsoft and adds some custom functionality, such as Threshold alerts, abandoned CallerID capture and instant messaging to Agents. Ndash; Remotely change the ACD queue availability of Agents [available, unavailable, wrap-up, sign-in, sign-out]. Ndash; Provide a lis...

2

Kakapo Systems

http://www.kakaposystems.com/0

Powerful attendant console for demanding front desk. Extend your business identity and BroadWorks services out to the mobile device. With busy lamp field in. Agent, Supervisor and Wallboard applications to maximise customer service. Unity Wallboard really compliments our hosted call centre offering. Being able to configure so many different stats and views means our customers can see the KPIs that are most important to them. Steven van Dijk, Mtel. Teddi Steinporsson, Vodafone. Ed Lennon, Votacall. Kakapo...

3

Unity Agent - Kakapo Systems

http://www.kakaposystems.com/unity-agent

Unity Agent is configured specifically for BWKS and supports all current BWKS call centre features including DNIS, Unavailable Codes and Disposition Codes. Furthermore, Unity Agent provides access to Agent real-time and historical reports available on R17 with DBS. Ndash; Displays queue information including calls in queue, longest wait, total calls, calls answered, missed calls, average wait and average talk time. Ndash; Agent’s receive a list of CallerID’s of abandoned callers that have bee...

4

Unity Reception - Kakapo Systems

http://www.kakaposystems.com/unity-reception

Unity Reception is designed to support even the busiest front desk environments. Featuring a dynamic Busy Lamp Field, the ability to tag callers on hold and “popping” notifications when desired extensions become free, Unity Reception has unique capabilities to efficiently and intelligently manage inbound callers. 50 User Busy Lamp. Ndash; Graphically display the extensions busy/free/ringing/DND display of 50 users. This list is user defined and any Unity presence status is displayed as a tool tip. Ndash;...

5

Custom Development - Kakapo Systems

http://www.kakaposystems.com/custom-development

In today’s fast-paced and evolving telecoms battle ground, getting to market quickly with innovative products and staying ahead of the competition is fundamental. As the VoIP market matures, finding a unique service offering to maintain competitive advantage becomes a key challenge. Increasingly, service providers are looking for reliable, high-quality, individualised business solutions to seize new market opportunities and dynamically respond to emerging customer demand. Custom Call Centre Solutions.

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Powerful attendant console for demanding front desk. Extend your business identity and BroadWorks services out to the mobile device. With busy lamp field in. Agent, Supervisor and Wallboard applications to maximise customer service. Unity Wallboard really compliments our hosted call centre offering. Being able to configure so many different stats and views means our customers can see the KPIs that are most important to them. Steven van Dijk, Mtel. Teddi Steinporsson, Vodafone. Ed Lennon, Votacall. Kakapo...

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