indiancallcenter.wordpress.com
India – Masters of Customer Service – Part II | Outsourcing and Call Center Blog
https://indiancallcenter.wordpress.com/2008/01/17/india-masters-of-customer-service-part-ii
Outsourcing and Call Center Blog. 17 January, 2008. India – Masters of Customer Service – Part II. Filed under: Call Center. 8212; shamrin @ 13:16. I think I may have been a bit too subtle with my point in my original post on this topic. The title is meant to be ironic, and the post meant to challenge Indian call centres as to why, with all the experience we have here, we are not widely considered the best in the world at what we do. Cheapest yes, best no. A Western company looking to outsource their cal...