
kapowtraining.com
Kapowtraining.comIt’s a Fact. Ldquo;Companies that make customer service a high priority see 12 times the return on sales than those companies with a low emphasis on service.”. Source: International Customer Service Association 2010. What’s the most cost effective way to grow revenue? Forget new markets, new products and new pricing. Simply keep the customers you have! We all know that satisfied customers spend more on each purchase and they keep coming back. Are yours coming back? Customers are expecting more and more.
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